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Trialmed UK Avis 

238
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am very impressed with Synexus. All the staff with whom I came in contact treated me very well . Both on the telephone and in person when I visited the Clinic near Cardiff. The administrative staf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My visit to Trialmed all went smoothly. The staff were all very friendly and helpful. The interview I had to discuss my possible inclusion in future projects they will be running was conducted in a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

RSV trials at Hexham now just ended after almost a 3 year period. Fortnightly telephone calls to check all was well and medication hadn’t changed, plus visits for face to face appointments, all ext... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have previously taken part in a research study and was very well cared for, so I was happy to participate again. Monitoring was very carefully carried out by very friendly and approachable staff.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique spécialisée

Écrit par l'entreprise

Formerly known as Synexus Clinical Research Trialmed is the trusted clinical trial partner for patients, trial volunteers and sponsors/CROs. We facilitate clinical research as a care option for patients and healthy volunteers as a part of their health care journey. We create holistic experiences that put the patient first through our welcoming clinics, user-friendly digital technology, and our relentless focus on total quality delivery. Our patient-first approach makes Trialmed the clinical research destination of choice for patients and healthy volunteers. With extensive access to patients in the geographies where we operate, Trialmed ensures reliable enrollment outcomes that consistently meet or exceed sponsor expectations. We offer Home Health Services for the ultimate in patient flexibility — conducting clinical trial visits where the patient prefers, such as the patient’s home, office or school. Our flexible clinical trial solutions scale to the sponsor’s needs and budget, offering a best-in-class early development services and site network from Phase I-IV.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

238 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(238)

35 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Waste of time

Answered all their questions, filled in all their forms, passed the online doctor assessment, received all the documentation, booked future diary appointments, then they rang and cancelled everything two days before scheduled start. All the preparatory work wasted.

30 mai 2024
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Réponse de Trialmed UK

Hi Jon,

Sorry to hear you feel your time was wasted. On occasion, studies do stop enrolment outside of our control - when this happens we're always mindful to inform people so no further time is wasted.

Synexus.

Noté 5 sur 5 étoiles

I did not have to worry about transport…

I did not have to worry about transport in all of my clinical visits.
The Staff front and behind the scenes were very professional and extremely helpful and supportive and friendly.
Everything was explained to me and repeated on varies visits would definitely consider another trial thank to all at synexes.

30 mai 2024
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Réponse de Trialmed UK

Afternoon Harriet,

I am really happy to hear you had no issues with transport in coming to see us, we are always happy to arrange transportation for our valued volunteers!

It is also great to hear you would consider participation again, our repeat volunteers really are heathcare heroes!!

Ryan

Noté 5 sur 5 étoiles

Well run research programme and very…

Well run research programme and very informative.
Results due on 10th July and am keen to know findings.

30 mai 2024
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Réponse de Trialmed UK

Hi David,

Thank you for giving us a positive review, we really appreciate it.

Kind regards

Synexus.

Noté 5 sur 5 étoiles

Honest polite informative.

Honest polite informative.

29 mai 2024
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Réponse de Trialmed UK

Hi Mr Vajda,

Thank you so much for a 5* review.

I am very pleased to hear that you've found our staff to be honest, polite, and informative at one of our clinics.

Thank you for being involved in a clinical trial with us.

Take care,

Hannah

Noté 5 sur 5 étoiles
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Réponse de Trialmed UK

Hi Mike,

It's lovely to hear that you always feel welcome at one of our clinics. That is one of our goals and it's great that we have been successful in that for you.

Thank you very much for leaving us a positive review and for taking time out to be one of our volunteers.

Best wishes,

Hannah

Noté 5 sur 5 étoiles

Attentive and informative staff…

Attentive and informative staff throughout
An interesting experience

29 mai 2024
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Réponse de Trialmed UK

Hi Chris,

Thank you for leaving a 5* review for us.

It's fantastic to hear that you've found your time at one of our clinics to be an interesting experience as well as the staff being attentive and informative. It's important to us that you're always informed throughout your time on a clinical trial.

Thank you for being one of our valued volunteers,

Kind regards,

Synexus

Noté 5 sur 5 étoiles

Clinical Trial

During the whole period of participation I have always been treated professionally and courteously.

30 avril 2024
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Réponse de Trialmed UK

Evening Rick,

Thank you so much for your positive review!

We are so glad you had a great experience at one of our clinics, and we really appreciate you taking your time to come along and be screened for one of our trials.

Best wishes,

Synexus

Noté 5 sur 5 étoiles

Professional and relational

Professional and relational, well organised and efficient. Visits to site always a pleasure, tea and coffee available, taxis when needed.

29 mai 2024
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Réponse de Trialmed UK

Hi Elaine,

Thanks for your 5* review following your site visit(s). Great to hear you had a positive experience with us.

Much appreciated.

Ryan

Noté 4 sur 5 étoiles

Good Review

Staff are friendly and helpful and are normally able to answer any queries I may have.

28 mai 2024
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Réponse de Trialmed UK

Hi Joe,

Thank you for taking the time to pass on your feedback. We always ensure we answer any questions/concerns at all times, to ensure valued volunteers like you are fully informed.

Synexus.

Noté 5 sur 5 étoiles

Lovely service and treated with respect…

Lovely service and treated with respect on every visit

28 mai 2024
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Réponse de Trialmed UK

Good afternoon Linda,

Thank you for leaving a positive review about your experience.

Our site staff are there to ensure our volunteers are treated with empathy and respect at all times.

Best wishes

Synexus.

Noté 5 sur 5 étoiles

Very knowledgeable staff

I was recently on a trial that lasted 3 years and found the staff very friendly and helpful and could answer any questions I had regarding the drug that was being trialled. A plus while on this trial was getting a mini health check a couple of times each year.
I would have no hesitation in participating in another trial with Synexus in the future.

28 mai 2024
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Réponse de Trialmed UK

Hi Mhairi,

Thank you so much for your detailed and positive review.

We sincerely appreciate you spending 3 years with us on a clinical trial and it is fantastic that even after all of that time, you'd be back!

It's brilliant that you found our staff to be informative, as it's really important we keep you informed all the way through the clinical trial.

Thanks again and best wishes,

Hannah

Noté 5 sur 5 étoiles

Always caring

Always caring, good at explaining what was happening just a lovely place to go

28 mai 2024
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Réponse de Trialmed UK

Hi Eileen,

Thank you very much for your 5* review.

It's fantastic that you feel that you've received the quality and standard of care that we aim for.

Thank you for being involved in one of our clinical trials!

Kind regards,

Hannah

Noté 5 sur 5 étoiles

Very friendly and caring staff

Very friendly and caring staff, including receptionists, nurses and doctors. Full explanations given of next steps.

28 mai 2024
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Réponse de Trialmed UK

Hi Tricia,

I'm really happy to hear that you've found all of our staff to be friendly and caring and that's exactly what we want.

We value our volunteers immensely, so we want this to show through our practice.

Thank you for your really positive review,

Hannah

Noté 5 sur 5 étoiles

Stunning success

It’s been a pleasure to be part of the RSV study. Well done with the research results.

28 mai 2024
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Réponse de Trialmed UK

Hi John,

Thank you so much for helping us out by volunteering your time to be part of our RSV trial. We wouldn't have been been able to do it without yourself and others alike.

We really appreciate your 5* review, it means a lot to us that you've enjoyed your time at one of our clinics.

Thanks again,

Hannah

Noté 5 sur 5 étoiles

Informative well organised company

Rarely had to wait very long very professional staff good coffee and tea fresh fruit and biscuits snacks plenty of magazine to read informative about the trial I was on

17 mai 2024
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Réponse de Trialmed UK

Hi Josette,

I'm really happy that you've had a positive time at one of our clinics!

Thank you so much for leaving us a 5* review, it means a lot to us.

Best wishes,

Hannah

Noté 5 sur 5 étoiles

Very professional

Very professional, thorough and extremely safety conscious.

24 mai 2024
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Réponse de Trialmed UK

Hi Nigel,

Thank you so much for your positive review!

I have sent your feedback over to the Manchester site and I'm sure they will be very pleased.

Thank you for being part of one of our clinical trials and for taking time out to be one of our valued volunteers.

Best wishes,

Hannah

Noté 5 sur 5 étoiles

Synexus

All questions answered in straightforward terms. Excellent communication about appointments. Friendly manner by the health professionals. Quality environment.

24 mai 2024
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Réponse de Trialmed UK

Hi David,

We really appreciate your 5* review.

Thank you for being part of one of our clinical trials, we are unable to do what we do without the help of those like yourself. I am happy to hear that you've had such a positive experience at one of our clinics.

Kind regards,

Hannah

Noté 5 sur 5 étoiles

Always great service

Always great service. Just wish they gave a sandwich after a long travel

24 mai 2024
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Réponse de Trialmed UK

Hi Wendy,

We appreciate all feedback and I can confirm that I have passed your feedback to the clinics. Thank you for your 5* review despite this!

Kind regards,

Hannah

Noté 5 sur 5 étoiles

Participation on Synexus Clinical Research Trial/Programme

The whole process from being introduced to the Clinical Research Programme and the Synexus staff was informative & positive. The regular contact was efficiently carried out by polite and considerate staff. Any questions asked were answered where possible.
I felt my part in the process was valued and I was rested with respect and consideration.

15 mai 2024
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Réponse de Trialmed UK

Good Morning,

Thank you so much for such a detailed 5* review!

It sounds like you had a good experience at one of our clinics which is exactly what we want to hear.

Thank you for being one of our valued volunteers and for taking the time to be involved in one of our clinical trials.

Take care,

Hannah

Noté 5 sur 5 étoiles

Easy to get in touch with.at visits put…

Easy to get in touch with.at visits put at easy

13 mai 2024
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Réponse de Trialmed UK

Hi Linda,

I'm glad you found communication with us and visits easy.

Thank you for taking time to visit one of our clinics and to be part of one of our trials.

Thank you for your positive review.

Best wishes,

Synexus

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