Exceptional experience with Billy in the service department at Audi Harrogate. My family (including 2 children under 4) were on holiday near Harrogate over 4 hours from home when our check engine... Voir plus
Établissement
Changer d'établissementGrimbald Crag Road,Saint James Retail Park,Knaresborough, HG5 8PY North Yorkshire, GB
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Booked a meeting with Olly in Sales at the same time as had booked in my S3 for investigation of an issue with it as looking to change cars. Olly was extremely helpful & provided breakdown between bu... Voir plus
L'entreprise a répondu
Looking for a replacement car without going to SUV Richard at Sytner found a good fit for my wish list. A highly specified vehicle at an attractive price. All the staff were particularly friendly a... Voir plus
I found a vehicle I liked on the Harrogate Audi website and contacted to them. We live about 80 miles from the dealership so didn’t want a wasted journey. I was really impressed to ha... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Grimbald Crag Road,Saint James Retail Park,Knaresborough, HG5 8PY, North Yorkshire, Royaume-Uni
- 01423 869700
4,7
Excellent
566 avis
Demande des avis aux clients
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We came in for service and customer…
We came in for service and customer service was great. We were offered a drink and given a warm welcome
5 novembre 2024
Réponse de Sytner Group - Harrogate Audi
Thank you for taking the time to leave us a 5 star review, Mrs Knowles. We are delighted to hear that you had a great experience with our customer service team during your recent visit for service. It is our pleasure to offer a warm welcome and a refreshing drink to all our valued customers. We appreciate your support and look forward to seeing you again.
Always smiling and happy to help with…
Always smiling and happy to help with questions .
Never had a bad experience with them with Mot or a service.
My experience with them has always been good.
21 octobre 2024
Réponse de Sytner Group - Harrogate Audi
Hi Sue - We are delighted to hear that you have always had a great experience with us at Harrogate Audi. Thank you for choosing Harrogate Audi and we look forward to continuing to provide you with exceptional service in the future. Kind Regards, Nick Giddings, Head of Business, nickgiddings@sytner.co.uk
Had to give Audi Harrogate 10 stars…
Had to give Audi Harrogate 5 stars but if I could I’d given them 10. Outstanding service by Dave who helped in every way possible to get cars ready to go. Big thank you , you’re a Legend. Once again thank you from.
W4 CAR SALES Chiswick London
16 octobre 2024
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Thank you for your glowing review Norman. We are delighted to hear that you had an outstanding experience at Harrogate Audi. Our team takes great pride in providing exceptional service to our customers, and we are thrilled that Dave went above and beyond to assist you. We will be sure to pass along your kind words to him. Thank you for choosing Harrogate Audi and we hope to see you again in the future. Best regards, W4 CAR SALES Chiswick London.
Great experience in upgrading our Audi!
We had a fantastic experience with the Harrogate Audi sales team when exploring options to upgrade our car on a PCP agreement. Oliver Capewell-Hughes, who sold us our first Audi, was once again incredibly patient and helpful in identifying the best deals to suit our changing needs. He arranged a test drive and a detailed chat with Lorna from Finance to run through available plans. David Mann followed up, and together the team made the entire process an absolute pleasure.
I couldn’t recommend them more highly—professional, friendly, and patient! We're really looking forward to collecting our vehicle soon!
16 octobre 2024
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Thank you for your glowing review Rob! We are delighted to hear that you had a fantastic experience with our sales team at Harrogate Audi. It is wonderful to know that Oliver, Lorna, and David provided you with professional, friendly, and patient service while exploring your options for upgrading your car. We are thrilled that you are looking forward to collecting your new vehicle soon and we hope to continue providing you with exceptional service in the future. Thank you for choosing Harrogate Audi.
First MOT
Agreed that we could drop the car off early to help with travel and had the vehicle ready earlier than anticipated.
4 octobre 2024
Réponse de Sytner Group - Harrogate Audi
Thank you for your kind words, Mrs White. We are delighted to hear that our team at Harrogate Audi was able to accommodate your needs and make your experience with us a positive one. We always strive to go above and beyond for our customers, and we are glad that we could make your visit more convenient by having your vehicle ready earlier than expected. We appreciate your feedback and look forward to serving you again in the future.
All staff are friendly and are able to…
All staff are friendly and are able to assist with any questions asked. The service department are efficient and able to complete work required earlier than anticipated.
11 septembre 2024
Réponse de Sytner Group - Harrogate Audi
Thank you for your kind words, Mrs Hastings. We are delighted to hear that you had a positive experience at Harrogate Audi. Our team takes great pride in providing excellent customer service and we are glad that you found them to be friendly and helpful. We also strive to complete work in a timely manner, so we are pleased to hear that we were able to exceed your expectations. We appreciate your feedback and look forward to serving you again in the future.
Réponse de Sytner Group - Harrogate Audi
Thank you for your kind words, Mr Gibson. We are delighted to hear that you had a positive experience with our team at Harrogate Audi. Providing efficient and courteous service is our top priority, and we are glad to have met your expectations. We look forward to serving you again in the future.
Priya is an asset to Audi
We had a pleasant experience with Priya who went out of her way to help us choose the best car. She understood my foibles and went out of her way to accommodate us.
7 août 2024
Réponse de Sytner Group - Harrogate Audi
Thank you for taking the time to leave us a 5-star review, We are delighted to hear that you had a pleasant experience with Priya at Harrogate Audi. We appreciate your kind words and look forward to seeing you again in the future. Thank you for choosing Harrogate Audi. Kind Regards, Nick Giddings, Head of Business, nickgiddings@sytner.co.uk
Adam Top Man 👍
Adam was very helpful in finding us the right car, he was patient and professional throughout and we drove away with the perfect car for us
6 août 2024
Réponse de Sytner Group - Harrogate Audi
Hi Mr Farr. We are delighted to hear that Adam provided you with excellent service and helped you find the perfect car. Our team at Harrogate Audi takes pride in providing our customers with a patient and professional experience. We hope you enjoy your new car and we look forward to seeing you again in the future. Thank you for choosing Harrogate Audi. Many thanks, Nick Giddings, Head of Business, nickgiddings@sytner.co.uk
I had my new audi A3 in harrogate audi…
I had my new audi A3 in harrogate audi on the 1st of August to get it's first service done. And i just wanted to say the customer service was absolutely fantastic. I was greeted by name at the door by krystal who offered me refreshments and sat me down with hannah my service advisor. Hannah kept me well informed thought out the day. I then received an audi cam later that day to show me round my car with any issues. The technicians max and ryan who worked on my car where great and the audi cam is nice touch. Thanks again everyone
1 août 2024
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Thank you for your positive review Pearl! We are delighted to hear that you had a fantastic experience at Harrogate Audi during your first service for your new Audi A3. Our team takes great pride in providing excellent customer service, and we are glad that Krystal, Hannah, Max, and Ryan were able to make your visit enjoyable. We appreciate your kind words and look forward to seeing you again in the future. Thank you for choosing Harrogate Audi.
I am always pleased to leave my vehicle…
I am always pleased to leave my vehicle at Audi as I can rely on their good service always.
23 juillet 2024
Réponse de Sytner Group - Harrogate Audi
Thank you for your positive review, Mr. Hatchard. We are delighted to hear that you have consistently received good service at Harrogate Audi. Our team takes great pride in providing reliable and efficient service to all our customers. We appreciate your trust in us and look forward to continuing to meet your expectations in the future. Thank you for choosing Harrogate Audi.
1st rate dealership
Great, friendly staff at both service point and sales. A fantastic, happy team where nothing is too much, highly recommended.
29 juillet 2024
Réponse de Sytner Group - Harrogate Audi
Thank you for your kind words, Mr Walter. We are delighted to hear that you had a positive experience with both our service and sales teams at Harrogate Audi. Our staff takes great pride in providing exceptional customer service and we are glad that it did not go unnoticed. We appreciate your recommendation and look forward to welcoming you back in the future. Thank you for choosing Harrogate Audi.
Extremely professional friendly outfit…
Extremely professional friendly outfit who know Audis inside out ! Every job is meticulously sorted and undertaken so that you are assured that it lasts.
18 juillet 2024
Réponse de Sytner Group - Harrogate Audi
Thank you for your kind words, Paul. We are delighted to hear that you had a positive experience with our team at Harrogate Audi. Our goal is to provide exceptional service and expertise for all our customers, and we are glad to know that we have met your expectations. We take pride in our knowledge and understanding of Audis, and we are committed to ensuring that every job is done to the highest standard. Thank you for choosing us and we look forward to serving you again in the future.
Lovely dealership with great staff
Everybody was so helpful and nothing was too much trouble. Couldn't fault them at all. Will definitely be returning for all service/repair work and future car purchases
6 juillet 2024
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Thank you for your kind words, Vanora. We are delighted to hear that you had a positive experience at Harrogate Audi. Our team takes pride in providing excellent customer service and we look forward to welcoming you back for all your future needs.
Totally professional in finding the…
Totally professional in finding the exact car , sorting out my trade in car and handing over the new car in 3 days .
Follow up call to check on any issues .
Very good .
26 juin 2024
Réponse de Sytner Group - Harrogate Audi
Thank you for your positive review, William. We are delighted to hear that our team at Harrogate Audi provided you with a professional and efficient car buying experience. We appreciate your feedback and look forward to serving you again in the future.
Professional and responsive sales team…
Professional and responsive sales team ... easy to interact with and easy to access...
Competitive trade in pricing ... saved me selling privately!
Salesman, Joe, very attentive and thorough....
Simple process completed in days 👍
25 juin 2024
Réponse de Sytner Group - Harrogate Audi
Thank you for your positive review. We are delighted to hear that our sales team at Harrogate Audi provided you with a professional and responsive experience. We are also glad that our competitive trade-in pricing saved you the hassle of selling privately. We will pass on your compliments to Joe for his attentive and thorough service. We aim to make the car buying process as simple and efficient as possible, and we are happy to hear that we achieved this in just a few days. Thank you for choosing Harrogate Audi.
Friendly helpful staff
Friendly staff. V helpful salesman - Richard G. Had a test drive and bought a car the same day!
14 juin 2024
Réponse de Sytner Group - Harrogate Audi
Thank you for your positive review, Mike! We are delighted to hear that you had a great experience at Harrogate Audi. Our team takes pride in providing friendly and helpful service, and we are glad that Richard Gilligan was able to assist you in finding your perfect car. We hope you enjoy your new purchase and we look forward to seeing you again in the future. Thank you for choosing Harrogate Audi. Kind Regards, Nick Giddings, Head of Business, nickgiddings@sytner.co.uk
Courteous welcome
Courteous welcome, efficient service carried out in a timely timescale . Communication on progress good and well looked after during the wait. Overall experience excellent.
19 juin 2024
Réponse de Sytner Group - Harrogate Audi
Thank you for taking the time to leave us a 5-star review, Andrew! We are delighted to hear that you had a positive experience at Harrogate Audi. Thank you for choosing Harrogate Audi. Kind Regards, Nick Giddings, Head of Business, nickgiddings@sytner.co.uk
An excellent purchase experience from…
An excellent purchase experience from beginning to end! The staff were friendly and very professional and they guided us through the sales process. Every aspect of our new vehicle were explained and we received a very good trade in value. Nothing was too much trouble for the staff and we enjoyed the whole process, thanks to Alex., Lorna and Richard for their invaluable support! We can highly recommend buying and selling your vehicles from Harrogate Audi. Their showrooms and location are excellent.
7 juin 2024
Réponse de Sytner Group - Harrogate Audi
Hi Mrs Butterfield - Many thanks for leaving such fabulous feedback. I will of course pass it on to the team. We look forward to seeing you soon. Many thanks, Nick Giddings, Head of Business, nickgiddings@sytner.co.uk
Brilliant Customer Service
From arranging the service to receiving my car back from being serviced, I have nothing but praise for Harrogate Audi. I chose Harrogate Audi for my preferred dealership following a bad experience my husband received from York Audi trying to buy a new vehicle at the end of last year - what a difference we experienced!
5 juin 2024
Réponse de Sytner Group - Harrogate Audi
Hi Alison - Many thanks for taking the time to leave such a glowing review. We look ford to seeing you again soon. Many thanks, Nick Giddings, Head of Business, nickgiddings@sytner.co.uk
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