On this particular visit, I was greeted by Sophia, whom I have dealt with before, she walked me through what work was needed and let me know what time my car was going to be ready. On picking up the v... Voir plus
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Sophie was great with showing us the car and in general. I’ve given a 4/5 only because when we got the car home I found a small dent above the rear passenger door window. Had I been made aware of it I... Voir plus
We dealt with Jonathan Hill at the Huddersfield branch and I highly recommend both this particular branch and Jonathan himself. From start to finish it went very smoothly. I wasn’t even planning on u... Voir plus
L'entreprise a répondu
Friendly attentive and accommodating staff who treated me as a valued customer . Little touches like the coffee and drinks counter with a helpful member of staff there were nice. And a good deal on m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Trident Business Park, HD2 1UA, Leeds Road, Royaume-Uni
- 01484 350000
4,4
Excellent
500 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Great process and support
21 octobre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Brilliant customer service…
Brilliant customer service representatives, very professional and welcoming. Job on my car completed to my satisfaction. Thank you all at Huddersfield Audi.
14 octobre 2025
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words, Mr Khan. We are delighted to hear that you had a positive experience with our customer service representatives at Huddersfield Audi. Our team takes great pride in providing professional and welcoming service to all our customers. We are also pleased to know that the job on your car was completed to your satisfaction. Thank you for choosing Huddersfield Audi and we look forward to serving you again in the future.
Don't get a audi a5 avate
The staff are amazing as always the reason for the 2 is honestly the audi a5 avate is terrible especially the edition 1 not a good car for long drives not best on fuel and ride is off to the point cars on drive I did get a reply saying a business manager would try sort something but they didn't wana sort anything just wanted another 7k out of me so now stuck with a car I dont want
10 octobre 2025
Avis spontané
Réponse de Sytner Group - Huddersfield Audi
Dear Steven, thank you for your feedback. We are sorry to hear that your experience with the Audi A5 Avant Edition 1 has not met your expectations, especially regarding fuel efficiency and ride comfort. It is disappointing to learn you feel unsupported in resolving your concerns. We would like to invite you to contact our Head of Business, Nigel Conroy, at nigelconroy@sytner.co.uk, who would be pleased to discuss your situation further and understand how we might assist.
My experience was just the best at Audi…
My experience was just the best at Audi Huddersfield. Bradlee was just brilliant from the start made the process so easy and stress free can’t thank him enough. Thank you Bradlee for everything
7 octobre 2025
Réponse de Sytner Group - Huddersfield Audi
Thank you for your glowing review, Aniyah. We are delighted to hear that your experience at Huddersfield Audi was nothing short of exceptional. Our team takes great pride in providing stress-free and easy car-buying processes, and we are thrilled that Bradlee was able to make that happen for you. We will be sure to pass along your kind words to him. Thank you for choosing Huddersfield Audi, and we hope to see you again in the future.
A warm welcoming business that provided…
A warm welcoming business that provided me with the best levels of service. The team are fantastic and I would highly recommend Huddersfield to other Audi owners.
7 octobre 2025
Réponse de Sytner Group - Huddersfield Audi
Thank you for your glowing 5-star review, Chris! We are delighted to hear that you had a warm and welcoming experience at Huddersfield Audi. Our team takes great pride in providing the best levels of service to our valued customers. It is wonderful to know that you would highly recommend us to other Audi owners. We appreciate your support and look forward to welcoming you back for all your future automotive needs. Thank you for choosing Huddersfield Audi.
Excellent service all round
Good communication throughout the process. All paperwork and even my private plate were all organised by the time I collected my S3. Excellent service all round - coffee was good too!
30 septembre 2025
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words, Gary. We are delighted to hear that you had a positive experience at Huddersfield Audi. Our team takes great pride in providing excellent communication and ensuring all paperwork is taken care of for our customers. We are also glad to hear that you enjoyed our coffee! We appreciate your support and look forward to serving you again in the future. Thank you for choosing Huddersfield Audi.
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words, Alan. We are delighted to hear that you had a positive experience at Huddersfield Audi. Our team takes great pride in providing professional and friendly service to all our customers. We believe in creating a welcoming and knowledgeable environment for our clients, and we are glad that you felt that during your visit. We appreciate your support and look forward to serving you again in the future. Thank you for choosing Huddersfield Audi.
MOT AND OIL CHANGE SERVICE
Welcome; the personal service and pleasant surroundings whilst waiting for my car.
26 septembre 2025
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words, Graham. We are delighted to hear that you had a positive experience at Huddersfield Audi. Our team takes great pride in providing a personal and attentive service to all our customers. We are also pleased that you found our surroundings pleasant while waiting for your car. We strive to create a comfortable and welcoming atmosphere for our customers. Thank you for choosing Huddersfield Audi and we look forward to seeing you again in the future.
Great service and engaging staff
I dealt mainly with Danii who guided me through the process of buying a used Audi, Danii was both professional and knowledgeable and at no time did I feel hassled into buying add ons, although I did as that is what I wanted.
I also dealt with Robbie on some details who again was professional.
I am very satisfied with both my new car and the service provided by Audi Huddersfield and would not hesitate to recommend or buy another vehicle from the team again.
16 septembre 2025
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words, Ian. We are delighted to hear that you had a positive experience at Huddersfield Audi. Our team takes great pride in providing professional and knowledgeable service to our customers. We are glad that you did not feel pressured into purchasing any add-ons and that you are satisfied with your new car. It would be an honour to have you as a returning customer and we appreciate your recommendation. Thank you for choosing Huddersfield Audi.
Brilliant service from start to finish
Brilliant service from start to finish. They made the whole process super easy and I felt comfortable throughout. Special thanks to Harpal who assisted me from my first viewing of the car, to a test drive , to handing over my brand new car. I’m very happy with my new Audi.
2 octobre 2025
Réponse de Sytner Group - Huddersfield Audi
Thank you for your glowing review, Laura. We are delighted to hear that you had a brilliant experience with us at Huddersfield Audi. Our team takes great pride in providing exceptional service and making the car buying process easy and comfortable for our customers. We will be sure to pass on your special thanks to Harpal for his assistance throughout your journey with us. We are thrilled that you are happy with your new Audi and we look forward to welcoming you back in the future. Thank you for choosing Huddersfield Audi.
Great experience
I dealt with Robbie at Audi and he really looked after me. He was very quick and efficient in getting the car sorted for us. He even arranged delivery to us and followed up after to make sure we were happy.
The car came as described and overall our experience with Audi Huddersfield was amazing! Thanks guys
25 septembre 2025
Réponse de Sytner Group - Huddersfield Audi
Thank you for your glowing review, Mr Mohammed Amin. We are delighted to hear that Robbie provided you with exceptional service at Audi Huddersfield. Our team takes pride in being efficient and ensuring our customers are satisfied. We are pleased that the car met your expectations and that you had an amazing experience with us. We appreciate your support and look forward to serving you again in the future. Thank you for choosing Audi Huddersfield.
Huddersfield Audi have again been…
Huddersfield Audi have again been excellent in looking after there customers including myself again.
18 septembre 2025
Réponse de Sytner Group - Huddersfield Audi
Thank you for your glowing 5-star review, David Brierley. We are delighted to hear that Huddersfield Audi has once again provided excellent service to our valued customers, including yourself. Our team takes great pride in ensuring that our customers receive top-notch care and attention. We are committed to upholding the highest standards of customer service and we are honoured to have your continued support. Thank you for choosing Huddersfield Audi. We look forward to serving you again in the future.
On arrival I asked for the tyres to be…
On arrival I asked for the tyres to be checked due to the TPS light coming on, and the front tyres being close to wear marker, on collection when I asked about the tyre check, I was told they hadn’t been looked at, now I have to book in somewhere else to get these seen to.
Not great service.
18 septembre 2025
Réponse de Sytner Group - Huddersfield Audi
Dear Mr. Williams, Thank you for taking the time to leave a review for Huddersfield Audi. We are sorry to hear about your recent experience with our service. We would like to apologise for the inconvenience caused by the TPS light and the front tyres not being checked during your visit. We understand the importance of proper maintenance and we regret that we were not able to provide you with the service you expected. We would like to invite you to contact our Head of Business, Nigel Conroy, at nigelconroy@sytner.co.uk, to discuss this matter further. We value your feedback and we are committed to improving our services to ensure that our customers receive the best experience possible. Thank you for bringing this to our attention and we hope to have the opportunity to make it up to you in the future. Sincerely, Huddersfield Audi Team
Have used Huddersfield Audi for my cars…
Have used Huddersfield Audi for my cars mot for the past 4 years and the team are always polite and courteous and keep me up to date on any work the car requires, before always returning the vehicle back with the complimentary wash and vac.
13 septembre 2025
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words, Paul. We are delighted to hear that you have been a loyal customer for the past 4 years and have consistently received excellent service from our team at Huddersfield Audi. We take pride in keeping our customers informed about any necessary work on their vehicles and ensuring they are returned to you in top condition, with our complimentary wash and vac. We appreciate your support and look forward to continuing to provide you with exceptional service in the future.
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words, Kathryn. We are delighted to hear that you had a great experience at Huddersfield Audi. Our team takes great pride in providing exceptional service to our customers, and it is always rewarding to receive positive feedback. We strive to maintain high standards and ensure that every customer is satisfied with their visit. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Huddersfield Audi.
Good choice of quality vehicles
Good choice of quality vehicles. Knowledgeable salesman and delivered what they said they would.
9 septembre 2025
Réponse de Sytner Group - Huddersfield Audi
Thank you for your positive review, Mark. We are delighted to hear that you had a good experience at Huddersfield Audi. Our team takes pride in offering a wide selection of high-quality vehicles and providing knowledgeable service. We are committed to delivering on our promises and ensuring customer satisfaction. We appreciate your recognition of our efforts and look forward to serving you again in the future. Thank you for choosing Huddersfield Audi.
From start to finish the whole…
From start to finish the whole experience was excellent. The staff were very attentive and courteous. A shout out for Gemma who remembered us from a previous purchase and took time to speak with us.
9 septembre 2025
Réponse de Sytner Group - Huddersfield Audi
Thank you for your glowing 5-star review, Steve! We are delighted to hear that your experience at Huddersfield Audi was excellent from start to finish. Our team takes great pride in providing attentive and courteous service to all of our customers. We are especially pleased that Gemma made a lasting impression on you and took the time to speak with you. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Huddersfield Audi.
confident that you are dealing with experienced people.
You can rely on excellent service, communication and be confident that you are getting first class experience .
9 septembre 2025
Réponse de Sytner Group - Huddersfield Audi
Thank you for your glowing 5-star review, Lorraine! We are delighted to hear that you had an excellent experience at Huddersfield Audi. Our team takes great pride in providing top-notch service and clear communication to our valued customers. It is our goal to ensure that you feel confident and satisfied with your experience at our dealership. We appreciate your trust in us and look forward to continuing to provide you with a first-class experience. Thank you for choosing Huddersfield Audi.
Very professional friendly service from…
Very professional friendly service from the team in Huddersfield
9 septembre 2025
Réponse de Sytner Group - Huddersfield Audi
Thank you for taking the time to leave us a 5-star review, Richard. We are delighted to hear that you had a professional and friendly experience with our team at Huddersfield Audi. Our goal is to provide top-notch service to all of our customers, and we are glad to hear that we were able to meet your expectations. We appreciate your support and look forward to serving you again in the future. Thank you for choosing Huddersfield Audi.
Annual service
Took our car for a service and received the usual excellent high standard of customer service at Huddersfield Audi. Would not go anywhere else even though we live 80 miles away now
9 septembre 2025
Réponse de Sytner Group - Huddersfield Audi
Thank you for your glowing review, Glen. We are delighted to hear that you continue to receive excellent customer service at Huddersfield Audi. It is an honour to have your loyalty, even though you now live 80 miles away. We are committed to providing top-notch service to all our customers, no matter the distance. Thank you for choosing us for your car service needs. We look forward to welcoming you back in the future.
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