On this particular visit, I was greeted by Sophia, whom I have dealt with before, she walked me through what work was needed and let me know what time my car was going to be ready. On picking up the v... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Sophie was great with showing us the car and in general. I’ve given a 4/5 only because when we got the car home I found a small dent above the rear passenger door window. Had I been made aware of it I... Voir plus
We dealt with Jonathan Hill at the Huddersfield branch and I highly recommend both this particular branch and Jonathan himself. From start to finish it went very smoothly. I wasn’t even planning on u... Voir plus
L'entreprise a répondu
Friendly attentive and accommodating staff who treated me as a valued customer . Little touches like the coffee and drinks counter with a helpful member of staff there were nice. And a good deal on m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Trident Business Park, HD2 1UA, Leeds Road, Royaume-Uni
- 01484 350000
4,4
Excellent
500 avis
Demande des avis aux clients
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Amazing experience
I have had another fantastic experience with Audi dealership in Huddersfield. I was given lots of advice about upgrading my A1. I can’t thank Alex Hind enough for all her help and support during the process. I absolutely love my brand new Audi A1 😊
27 juin 2024
Réponse de Sytner Group - Huddersfield Audi
Thank you for your positive review, Jo! We are delighted to hear that you had a fantastic experience at our Huddersfield Audi dealership. Our team, especially Alex Hind, is dedicated to providing excellent service and we are thrilled that you love your new Audi A1. Enjoy the ride!
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words. We are delighted to hear that our staff at Huddersfield Audi have consistently provided you with efficient, friendly, and professional service. We strive to ensure that all our customers have a positive experience with us. We appreciate your support and look forward to serving you again in the future.
Helpful but ineffective support for a…
Helpful but ineffective support for a long list of ongoing electrical /electronic faults with a used Audi purchased via their approved car scheme.
The vehicle has been in their workshop 7 times in 6 months and the conclusion is I “have to live with the fault” as they can’t fix it. Disappointing.
3 juillet 2024
Réponse de Sytner Group - Huddersfield Audi
Dear valued customer, Thank you for taking the time to leave a review for Huddersfield Audi. We apologise for any inconvenience you have experienced with your used Audi and the ongoing electrical/electronic faults. We strive to provide helpful and effective support for all our customers and we regret that we were unable to resolve the issue for you. We would like to invite you to contact our Front of House Manager, at elliotatkinson@sytner.co.uk, so that we can further discuss and address your concerns. We value your feedback and hope to have the opportunity to make things right for you. Best regards, Huddersfield Audi Team
Customer service at its best!
Rob was as usual very efficient friendly and helpful throughout. Customer service at its best!
25 juin 2024
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words, Mr Graseley. We are delighted to hear that Rob provided you with excellent customer service. We strive to always provide the best experience for our customers at Huddersfield Audi.
Great service throughout the sale Danii…
Great service throughout the sale Danii Capstick was excellent.
25 juin 2024
Réponse de Sytner Group - Huddersfield Audi
Thank you for your positive review, Michael! We are delighted to hear that you had a great experience at Huddersfield Audi. We will make sure to pass on your kind words to Danii Capstick for providing excellent service during your sale. We appreciate your support and hope to see you again soon.
Car Service Feedback
Excellent communication in relation to my car service. Booking was easy and the feedback, including the detailed video was very informative and clear.
It gave me a full description of areas that might need attention over the next 12 months.
18 juin 2024
Réponse de Sytner Group - Huddersfield Audi
Thank you for your positive review, Brian. We are glad to hear that you had a great experience with our service and that our communication was effective. We strive to provide detailed and informative feedback to our customers. We look forward to seeing you again in the future.
Great service
7 juin 2024
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words, Mr Pearl. We are delighted to hear that you had a great experience with us at Huddersfield Audi. We look forward to seeing you again soon.
Although I live in Cheshire
Although I live in Cheshire, I continue to choose AUDI Huddersfield for all my car service requirements. Service desk staff are excellent, the technicians give great feedback via their cam reports and always have the car ready for collection on time.
6 juin 2024
Réponse de Sytner Group - Huddersfield Audi
Hi Philip. We are delighted to hear that you continue to choose AUDI Huddersfield for all your car service requirements. We strive to provide excellent customer service and are pleased that our technicians have been able to provide you with great feedback. We look forward to seeing you again soon.
Staff was really friendly and…
Staff was really friendly and professional, the car was immaculate and cleaned before my wife went to collect her car, although we live in Leeds travelling the extra miles to get the car serviced and in particular treated like valued customers no matter what you drive is very rare and puts confidence into the work the technicians do on your car, a big thumbs up to everyone.
2 juin 2024
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words, Robert. We are delighted to hear that you and your wife had such a positive experience with us at Huddersfield Audi. We strive to provide excellent customer service and ensure that all our cars are immaculately cleaned before they are collected. We are glad that you felt valued and appreciated, no matter what car you drive. We appreciate your feedback and look forward to seeing you again soon.
Great experience!
Arrived and was greeted straightaway, the girl who dealt with us was so friendly and professional (sorry I can’t remember her name!) I requested my car to be ready for collection by a specific time and I received a phone call shortly before to let me know it was ready.
21 mai 2024
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words, Alyssia. We are delighted to hear that you had a great experience with us at Huddersfield Audi. We strive to provide excellent customer service and it's great to hear that we achieved this for you. We are sorry that we can't remember the name of the team member who helped you, but we are sure they will be pleased to hear your kind words. We hope you are enjoying your new car and we look forward to seeing you again soon.
Audi Huddersfield …
The staff at my local dealers are always very helpful and seem willing to help no matter how rival the matter is.
13 mai 2024
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words, Alan. We are delighted to hear that you have had such a positive experience with our staff at Huddersfield Audi. We strive to provide the best customer service possible and are pleased that you have noticed our efforts. We understand that no matter how small or complex the issue may be, our customers deserve the same level of care and attention. We are committed to providing a service that is second to none and we are glad that you have been able to experience this. Thank you for your review and we look forward to seeing you again soon.
A great service from Shauna and the…
A great service from Shauna and the team to get me into my new motor. Been with Audi 20+ years, great cars.
27 mai 2024
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words, Markie! We are delighted to hear that you have been with Audi for over 20 years and that you had a great experience with Shauna and the team. We strive to provide the best service possible and are glad that we could help you get into your new car. We are proud to offer great cars and are glad that you have been satisfied with them. Thank you for your loyalty and we look forward to seeing you again soon.
Amazing and friendly staff!
This branch has some amazing and friendly staff, they always doing their best to look after us you.
17 mai 2024
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words, James. We are delighted to hear that our staff have been looking after you. We strive to provide the best customer service and we are glad that you have had a positive experience.
Very helpful
16 mai 2024
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words, Mr Noke. We are delighted to hear that you had a positive experience with us at Huddersfield Audi. Our team is dedicated to providing the best customer service possible, and we are pleased that you found them to be helpful. We strive to ensure that all of our customers have a pleasant and stress-free experience when visiting us. We look forward to seeing you again soon.
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words, Mr Briggs. We are delighted to hear that you had a pleasant experience with us at Huddersfield Audi. We strive to provide the best service possible and are glad that we could meet your expectations. We look forward to seeing you again soon.
A sudden problem
I had a very sudden problem with my car. The garage were able to give me an appointment within three days, quickly identified the problems (one of which I hadn't been aware), and were able to undertake the repair under my extended warranty. They worked very hard to return my car to me, for work, on the fourth day. I have been delighted with the service I received.
30 avril 2024
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words, Mrs Lee. We are delighted to hear that we were able to help you with your car problem and that you were pleased with the service you received. We strive to provide the best customer service and are glad that we were able to meet your expectations.
Issue that occurred while having a…
Issue that occurred while having a service and dealership wouldn't resolve issue
24 avril 2024
Réponse de Sytner Group - Huddersfield Audi
We are sorry to hear that you had an issue with your service at Huddersfield Audi. We take customer satisfaction very seriously and would like to invite you to contact our Front of House Manager, Elliot Atkinson, elliotatkinson@sytner.co.uk, to discuss the issue further. We are committed to providing the best possible service and would like to resolve this issue as soon as possible. Thank you for bringing this to our attention.
Friendly welcome
Friendly welcome, efficient service, great customer service and experience.
23 avril 2024
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words Graham. We are delighted to hear that you had a great experience with us at Huddersfield Audi. Our team strives to provide the best customer service and experience possible, and we are glad that you felt welcomed and that your service was efficient. We value your feedback and we hope to see you again soon. Huddersfield Audi
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words John. We are delighted to hear that you had a good experience with us at Huddersfield Audi. Our team strives to provide a professional service to all our customers and we are pleased that you felt this was the case. We hope that you will continue to choose us for all your motoring needs and that you will recommend us to your friends and family. Thank you again for your review.
Réponse de Sytner Group - Huddersfield Audi
Thank you for your kind words Arran. We are delighted to hear that you had a great experience with us at Huddersfield Audi. Our team works hard to ensure that all of our customers receive the highest level of customer service and we are pleased that you felt this was the case. We look forward to welcoming you back to Huddersfield Audi in the future.
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