Sytner Group - Porsche Centre Leicester Avis 

135
•
TrustScore 4.5 sur 5

4,7

Fletton Close,Thurmaston, LE4 9LP Leicester, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

When shopping for a vehicle, price is important. However I went for an assured purchase on the basis of a great retailer. I do not regret it for a moment. The prep that Tim did on my 3-year old car... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I truly appreciate your proactive approach to my customer service. I hadn’t received any other contact from Porsche or my previous service centre about the need to update my Macan EV software. Abdul m... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We were kept up to date with the delivery of our new vehicle.Also we had a change of sales rep who did a great job maintaining our expectations.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was lucky enough to deal with Ellie throughout my experience with Porsche Leicester who was absolutely brilliant. She looked after my interests without being pushy but was really thorough and so per... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Vendeur de voitures d'occasion

Écrit par l'entreprise

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Coordonnées de contact

  • Fletton Close,Thurmaston, LE4 9LP, Leicester, Royaume-Uni

  • 0116 319 0466

4,7

Excellent

TrustScore 4.5 sur 5

135 avis

5 étoiles
4 étoiles
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1 étoile

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4,7

Tous les avis

(135)

13 303 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I always feel welcome when I visit…

I always feel welcome when I visit Porsche Leicester, from the receptionist to the service personnel. Always a smile and friendly approach

26 mai 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Thank you for your kind words Eric and your continued business. Best wishes, Dave Foster Aftersales Manager

Noté 5 sur 5 étoiles

We were made to feel welcome as soon as…

We were made to feel welcome as soon as we arrived. All the staff were incredibly friendly and knowledgable. Alex was very patient with me and talked me through all the options. Couldn’t have asked for an easier experience.

9 mai 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Dear Kelly, Thank you very much for your kind words. We are delighted to hear that you felt so welcome and that our team, especially Alex, was able to provide you with patient and knowledgeable support throughout your visit. It’s wonderful to know that your experience was straightforward and enjoyable. Your feedback means a great deal to us, and we truly appreciate you taking the time to share it. We look forward to welcoming you back to Porsche Centre Leicester in the future. Best wishes, The Porsche Centre Leicester Team

Noté 5 sur 5 étoiles

Top man Emile always available and…

Top man Emile always available and offers that 5 star service other brands just don't !

30 avril 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Thank you for your kind words and for recognising Emile’s dedication to providing exceptional service. We are delighted to hear that your experience with us stands out and meets the high standards we strive for. Your support means a great deal to the entire team at Porsche Centre Leicester.

Noté 5 sur 5 étoiles

Absolutely fantastic experience from…

Absolutely fantastic experience from start to finish. The whole process of purchasing my Porsche was smooth, professional and enjoyable throughout.

A special mention must go to Alex, who was attentive, knowledgeable and provided exceptional customer service at every stage. Nothing was too much trouble, communication was excellent and he genuinely made the experience feel personal and premium.

The level of professionalism and attention to detail was exactly what you would expect when purchasing a Porsche. I would highly recommend both Alex and the dealership to anyone considering buying a vehicle.

Thank you again for such a great experience.

29 avril 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Dear Angela, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Alex provided such attentive and knowledgeable service, making your Porsche purchase smooth and enjoyable. It’s wonderful to know that the professionalism and attention to detail met your expectations. Your recommendation means a great deal to us. We hope you continue to enjoy your Porsche and look forward to welcoming you back in the future. Best wishes, Porsche Centre Leicester

Noté 5 sur 5 étoiles

Collecting new car

Walking into the showroom great welcome by the reception team. Really looked after by Alex Robinson, no hard sell, listened to my requirements and budget.
Came up with options that were suitable at no time being pushy.
I felt very comfortable.
Collecting the car I had ordered on 24.4.27. It was a memorable experience. I was given time to ask any questions the car was fully explained.

24 avril 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Good afternoon Jeeva, We really appreciate this thoughtful review of the centre and the way Alex looked after you. We hope you enjoy your new Porsche. Matt, Dealer Principal

Noté 4 sur 5 étoiles

I bought my Porsche electric Macan from…

I bought my Porsche electric Macan from a Porsche dealer along distance from my home ( would not repeat this process ).So when I had a fault with my charging point flap and a recall issue I decided to use a Porsche site closer to home.With Leicester being the nearest to my home I booked my car in for jobs to be sorted.I was told they would need my car for 2days but would supply me with a courtesy car.With me living 50 miles from Leicester it was a bit of bind.I was told I could my track my cars progress on their App.My cars work was completed at 4.0pm so it was not necessary to have it for 2days.My gripe is no consideration was taken in the distance I was from Leicester.I had a 100 miles round trip both days.I do understand it could have taken 2days so I should not be too critical.But wait for it I was asked to replace the fuel I used in the courtesy car.The £20 I spent on fuel meant nothing especially when you have spent thousands on the car.Unfortunately the only point I shall remember is paying for the fuel.Penny picking causes a lot of bad will

22 avril 2026
Avis spontané
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Réponse de Sytner Group - Porsche Centre Leicester

Dear Mr Harrison, thank you for sharing your experience. We apologise for any inconvenience caused by the distance and the duration of your vehicle’s stay. We appreciate your feedback regarding the courtesy car fuel policy and understand how this may have affected your overall impression. Your comments are valuable and help us reflect on how we can better consider customers’ circumstances in future. We hope you continue to enjoy your Porsche Macan and thank you for your support.

Noté 5 sur 5 étoiles

Taycan GTS Sport Turismo

Was made to feel very welcome and the hand over process by Daisy was first class and very informative given this is my first electric.
Would highly recommend this dealer for exceptional service.

18 avril 2026
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Réponse de Sytner Group - Porsche Centre Leicester

We really appreciate you taking the time to review our Centre and its great to hear Daisy looked after you so well. Matt, Dealer Principal

Noté 5 sur 5 étoiles

Great service & team

Great service team, excellent care and attention of the vehicle.
Communication of areas to consider were very good and the options and costs explained fully.

20 février 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Thank you, Johnathan, for your kind words. We’re delighted our team provided excellent care and clear communication regarding your vehicle’s needs. - Team Leicester

Noté 5 sur 5 étoiles

Porsche Leicester setting the bar for customer service… …

Having previously bought several new cars from Landrover, we were genuinely bowled over by the level of service offered by Emile Hopkins at Porsche in Leicester; from initial enquiry and test drive to the order and handover of our new car. He made the transaction super easy and definitely went the extra mile when we collected the vehicle on my wife’s birthday. The signage, the champagne (0%), the sweet treats, flowers and gift bag of extras were an incredibly thoughtful gesture.

10/10!

6 décembre 2025
Avis spontané
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Réponse de Sytner Group - Porsche Centre Leicester

Thank you, Emma, for your wonderful feedback. We’re delighted Emile made your experience so memorable, especially on such a special day. Your kind words truly mean a lot to us all. - Team Leicester

Noté 5 sur 5 étoiles

Eoin Quin-Jarvis provided first class…

Eoin Quin-Jarvis provided first class customer service in relation to the purchase of an ex demonstrator. The after sales service was particularly impressive.

12 mars 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Good morning, It was great to read this great review of how Eoin looked after you during your recent purchase. Thanks for choosing Porsche Leicester. Matt, Dealer Principal

Noté 5 sur 5 étoiles

Very efficient and pleasant welcome

Very efficient and pleasant welcome, lovely courtesy car, great service

31 mars 2026
Avis spontané
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Réponse de Sytner Group - Porsche Centre Leicester

Good afternoon James, It was great reading your review of your experience with us. Thanks for choosing Porsche Leicester. Matt, Dealer Principal

Noté 5 sur 5 étoiles

Empathy with understanding

Excellent rapport from Josh who immediately understood what we needed as my wife has considerable mobility needs around seating and access. He provided that whilst selling a high end performance car. Good ambassador for your company.

5 mars 2026
Avis spontané
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Réponse de Sytner Group - Porsche Centre Leicester

Good morning Mr Bambridge, Its great to read your comments and i'm delighted we managed to help secure the prefect car for both you and your wife. We hope you both enjoy your new Porsche. Matt, Dealer Principal

Noté 5 sur 5 étoiles

Great service!

Very attentive service throughout especially from Jas, thank you!

27 mars 2026
Avis spontané
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Réponse de Sytner Group - Porsche Centre Leicester

Good morning Minesh, We really appreciate you taking the time to leave us this review of our Centre. Matt, Dealer Principal

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service from start to finish when choosing our new car. Porshe Leicester really made me feel valued. Nothing was too much trouble. Highly recommended.

20 mars 2026
Avis spontané
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Réponse de Sytner Group - Porsche Centre Leicester

Good morning Will - thanks so much for this review. We are delighted you get such a great experience with our team. We look forward to seeing you soon. Matt, Dealer Principal

Noté 5 sur 5 étoiles

Absolutely exceptional service from…

Absolutely exceptional service from Porsche Leicester from start to finish. The service I must say considering I have a passion for cars and have dealt with many dealerships this has to be number 1 for many reasons- communication, work completed, time frame, goodwill offered all have been above and beyond my expectations. I have to also mention that Laurie (Service Advisor) was the individual who looked after me and he has shown 5 star customer service. So a huge thank you from myself and it’s very much appreciated.

17 mars 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Good morning Feroz, This is a wonderful review of our Centre. We really appreciate you taking the time to send this in. Matt, Dealer Principal

Noté 5 sur 5 étoiles

Brilliant service via Jaz at Porsche…

Brilliant service via Jaz at Porsche Leicester

18 mars 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Hi Richard, Thanks as always for using us and taking the time to leave this review. Matt, Dealer Principal

Noté 5 sur 5 étoiles

Handed my 2023 Panamera for a brand new…

Handed my 2023 Panamera for a brand new Panamera. Great experience, Emerald and Dylan made the whole process seamless. Cannot fault!

17 mars 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Hi Omar, Its great to hear we made the purchase of your new Panamera seamless. We really appreciate the feedback and will share this with Emerald and Dylan. Matt, Dealer Principal

Noté 5 sur 5 étoiles

Great Customer service

Great Customer service. Thanks Laurie and the Team!!

10 mars 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Hi Kesh, Thank you for your kind words regarding the service team and Laurie in particular. We look forward to seeing you soon. Matt, Dealer Principal.

Noté 5 sur 5 étoiles

Restored my faith in garages

Restored my faith in garages. Had a fault with my Macan T with not much interest or follow up from where I bought it. James Horn and Sytner Porsche Leicester did a great job in fixing it and were a credit to the brand

27 février 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Hi Paul, Firstly its great to hear your Macan T is back on the road. Thanks for the feedback on the service, its really great to hear. Matt, Dealer Principal

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