When shopping for a vehicle, price is important. However I went for an assured purchase on the basis of a great retailer. I do not regret it for a moment. The prep that Tim did on my 3-year old car... Voir plus
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When shopping for a vehicle, price is important. However I went for an assured purchase on the basis of a great retailer. I do not regret it for a moment. The prep that Tim did on my 3-year old car... Voir plus
L'entreprise a répondu
I truly appreciate your proactive approach to my customer service. I hadn’t received any other contact from Porsche or my previous service centre about the need to update my Macan EV software. Abdul m... Voir plus
L'entreprise a répondu
We were kept up to date with the delivery of our new vehicle.Also we had a change of sales rep who did a great job maintaining our expectations.
L'entreprise a répondu
I was lucky enough to deal with Ellie throughout my experience with Porsche Leicester who was absolutely brilliant. She looked after my interests without being pushy but was really thorough and so per... Voir plus
L'entreprise a répondu
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Fletton Close,Thurmaston, LE4 9LP, Leicester, Royaume-Uni
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I always feel welcome when I visit Porsche Leicester, from the receptionist to the service personnel. Always a smile and friendly approach

Réponse de Sytner Group - Porsche Centre Leicester
We were made to feel welcome as soon as we arrived. All the staff were incredibly friendly and knowledgable. Alex was very patient with me and talked me through all the options. Couldn’t have asked for an easier experience.

Réponse de Sytner Group - Porsche Centre Leicester
Top man Emile always available and offers that 5 star service other brands just don't !

Réponse de Sytner Group - Porsche Centre Leicester
Absolutely fantastic experience from start to finish. The whole process of purchasing my Porsche was smooth, professional and enjoyable throughout.
A special mention must go to Alex, who was attentive, knowledgeable and provided exceptional customer service at every stage. Nothing was too much trouble, communication was excellent and he genuinely made the experience feel personal and premium.
The level of professionalism and attention to detail was exactly what you would expect when purchasing a Porsche. I would highly recommend both Alex and the dealership to anyone considering buying a vehicle.
Thank you again for such a great experience.

Réponse de Sytner Group - Porsche Centre Leicester
Walking into the showroom great welcome by the reception team. Really looked after by Alex Robinson, no hard sell, listened to my requirements and budget.
Came up with options that were suitable at no time being pushy.
I felt very comfortable.
Collecting the car I had ordered on 24.4.27. It was a memorable experience. I was given time to ask any questions the car was fully explained.

Réponse de Sytner Group - Porsche Centre Leicester
I bought my Porsche electric Macan from a Porsche dealer along distance from my home ( would not repeat this process ).So when I had a fault with my charging point flap and a recall issue I decided to use a Porsche site closer to home.With Leicester being the nearest to my home I booked my car in for jobs to be sorted.I was told they would need my car for 2days but would supply me with a courtesy car.With me living 50 miles from Leicester it was a bit of bind.I was told I could my track my cars progress on their App.My cars work was completed at 4.0pm so it was not necessary to have it for 2days.My gripe is no consideration was taken in the distance I was from Leicester.I had a 100 miles round trip both days.I do understand it could have taken 2days so I should not be too critical.But wait for it I was asked to replace the fuel I used in the courtesy car.The £20 I spent on fuel meant nothing especially when you have spent thousands on the car.Unfortunately the only point I shall remember is paying for the fuel.Penny picking causes a lot of bad will

Réponse de Sytner Group - Porsche Centre Leicester
Was made to feel very welcome and the hand over process by Daisy was first class and very informative given this is my first electric.
Would highly recommend this dealer for exceptional service.

Réponse de Sytner Group - Porsche Centre Leicester
Great service team, excellent care and attention of the vehicle.
Communication of areas to consider were very good and the options and costs explained fully.

Réponse de Sytner Group - Porsche Centre Leicester
Having previously bought several new cars from Landrover, we were genuinely bowled over by the level of service offered by Emile Hopkins at Porsche in Leicester; from initial enquiry and test drive to the order and handover of our new car. He made the transaction super easy and definitely went the extra mile when we collected the vehicle on my wife’s birthday. The signage, the champagne (0%), the sweet treats, flowers and gift bag of extras were an incredibly thoughtful gesture.
10/10!

Réponse de Sytner Group - Porsche Centre Leicester
Eoin Quin-Jarvis provided first class customer service in relation to the purchase of an ex demonstrator. The after sales service was particularly impressive.

Réponse de Sytner Group - Porsche Centre Leicester
Five star professional company can’t be faulted.

Réponse de Sytner Group - Porsche Centre Leicester
Very efficient and pleasant welcome, lovely courtesy car, great service

Réponse de Sytner Group - Porsche Centre Leicester
Excellent rapport from Josh who immediately understood what we needed as my wife has considerable mobility needs around seating and access. He provided that whilst selling a high end performance car. Good ambassador for your company.

Réponse de Sytner Group - Porsche Centre Leicester
Very attentive service throughout especially from Jas, thank you!

Réponse de Sytner Group - Porsche Centre Leicester
Excellent customer service from start to finish when choosing our new car. Porshe Leicester really made me feel valued. Nothing was too much trouble. Highly recommended.

Réponse de Sytner Group - Porsche Centre Leicester
Absolutely exceptional service from Porsche Leicester from start to finish. The service I must say considering I have a passion for cars and have dealt with many dealerships this has to be number 1 for many reasons- communication, work completed, time frame, goodwill offered all have been above and beyond my expectations. I have to also mention that Laurie (Service Advisor) was the individual who looked after me and he has shown 5 star customer service. So a huge thank you from myself and it’s very much appreciated.

Réponse de Sytner Group - Porsche Centre Leicester
Brilliant service via Jaz at Porsche Leicester

Réponse de Sytner Group - Porsche Centre Leicester
Handed my 2023 Panamera for a brand new Panamera. Great experience, Emerald and Dylan made the whole process seamless. Cannot fault!

Réponse de Sytner Group - Porsche Centre Leicester
Great Customer service. Thanks Laurie and the Team!!

Réponse de Sytner Group - Porsche Centre Leicester
Restored my faith in garages. Had a fault with my Macan T with not much interest or follow up from where I bought it. James Horn and Sytner Porsche Leicester did a great job in fixing it and were a credit to the brand

Réponse de Sytner Group - Porsche Centre Leicester
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