When shopping for a vehicle, price is important. However I went for an assured purchase on the basis of a great retailer. I do not regret it for a moment. The prep that Tim did on my 3-year old car... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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When shopping for a vehicle, price is important. However I went for an assured purchase on the basis of a great retailer. I do not regret it for a moment. The prep that Tim did on my 3-year old car... Voir plus
L'entreprise a répondu
I truly appreciate your proactive approach to my customer service. I hadn’t received any other contact from Porsche or my previous service centre about the need to update my Macan EV software. Abdul m... Voir plus
L'entreprise a répondu
We were kept up to date with the delivery of our new vehicle.Also we had a change of sales rep who did a great job maintaining our expectations.
L'entreprise a répondu
I was lucky enough to deal with Ellie throughout my experience with Porsche Leicester who was absolutely brilliant. She looked after my interests without being pushy but was really thorough and so per... Voir plus
L'entreprise a répondu
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Fletton Close,Thurmaston, LE4 9LP, Leicester, Royaume-Uni
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Service level very good
Professional and respectful

Réponse de Sytner Group - Porsche Centre Leicester
I just want to say a massive thank you to all the team at Leicester Porsche Centre for going above and beyond our expectations when purchasing our car. Special thanks to Emily for making us feel so welcome and taking away the stress of all the necessary arrangements involved. From finance to road tax, free gifts and great hospitality they did it all and made this a really special day for us. So just want to say a big heartfelt thank you!

Réponse de Sytner Group - Porsche Centre Leicester

Réponse de Sytner Group - Porsche Centre Leicester
The panoramic roof on my car was leaking. I called Porsche Assistance who advised I should take the vehicle in to Porsche dealer immediately to avoid further damaged being caused to the car. I did as advised, only to be told by Porsche Leicester that there was no fault with the car despite obvious water ingress. I explained what the Porsche Assistance engineer had advised and was told that they are not specialists so they can be effectively ignored. Three weeks later, the leaks resurfaced and this time I asked Porsche Assistance to take the vehicle to the dealers since I didn't want to be fobbed off yet again. This time, the dealer found significant damage to the internals of the vehicle caused by prolonged water ingress. This is not the kind of service I expected from Porsche and I'm currently considering selling my car, needless to say I won't be replacing it with another Porsche.

Réponse de Sytner Group - Porsche Centre Leicester

Réponse de Sytner Group - Porsche Centre Leicester
Always receive excellent customer service from the team in the Service Dept. Every time I've been recently I've been lucky enough to have Jaz assist me and she is always courteous, efficient and extremely helpful.

Réponse de Sytner Group - Porsche Centre Leicester
Absolutely faultless performance from dropping car off , communication spot on with regular updates, car received in clean order on completion.
James, my service advisor is a credit to Porsche Leicester.

Réponse de Sytner Group - Porsche Centre Leicester
Great service. Very friendly, good price & the ability to pick up the technical items in house. Able to work from site whilst the car was getting sorted.

Réponse de Sytner Group - Porsche Centre Leicester
They made me feel so welcome and nothing was too much trouble.
Good open and honest communication.
This is my 3rd Macan
Would recommend

Réponse de Sytner Group - Porsche Centre Leicester
Friendly helpful people who made buying a car a pleasure, not an ordeal

Réponse de Sytner Group - Porsche Centre Leicester
Dealer contacted me about updates / upgrades needed to my car. They booked me in at a time and date to suit me, provided a courtesy car and even cleaned mine when returned and all at no charge . All the staff are efficient, friendly and attentive. Special mention for Jaz and and James in service and the reception team who always make me a lovely Latte upon arrival. You always make me feel special - thank you.

Réponse de Sytner Group - Porsche Centre Leicester
Couldn't fault anything excellent service from start to finish.

Réponse de Sytner Group - Porsche Centre Leicester
The only car company who always give us courteous service , make visiting a very pleasant experience.
The staff are all knowledgeable and helpful and an excellent courtesy car is available if required.
No other car company comes close

Réponse de Sytner Group - Porsche Centre Leicester
Jaz from Service booked my car in called and made it easy by far the best service so far I had from Leicester Porsche
Keep up the great work Jaz

Réponse de Sytner Group - Porsche Centre Leicester
Thanks to Yasmin and the team at Porsche Leicester, great service, definitely recommend.

Réponse de Sytner Group - Porsche Centre Leicester

Réponse de Sytner Group - Porsche Centre Leicester
This time everything was arranged. Jas phoned me for pick up , drop off and work completed
Everything completed without issue

Réponse de Sytner Group - Porsche Centre Leicester
Lovely team, helpful and good support. Emerald is excellent, thanks for the new Macan I’m loving it

Réponse de Sytner Group - Porsche Centre Leicester

Réponse de Sytner Group - Porsche Centre Leicester
On Tuesday 23 Dec we had the handover of our Porsche Cayenne and I wanted to take a moment to share some feedback.
This is the third time I have purchased a car directly from a dealership, previously with BMW Wolverhampton, Porsche Norwich, and now Porsche Leicester. I can say conclusively that the overall service I received from Porsche Leicester was by far the best.
From the initial test drive, to securing the deal, through to the handover today, everything exceeded our expectations. The experience was seamless, professional, and genuinely enjoyable, and we are extremely grateful.
Owen in particular was an absolute gentleman and a credit to your team. The entire sales process was highly commendable.

Réponse de Sytner Group - Porsche Centre Leicester
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