Sytner Group - Porsche Centre Leicester Avis 

135
•
TrustScore 4.5 sur 5

4,7

Fletton Close,Thurmaston, LE4 9LP Leicester, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

When shopping for a vehicle, price is important. However I went for an assured purchase on the basis of a great retailer. I do not regret it for a moment. The prep that Tim did on my 3-year old car... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I truly appreciate your proactive approach to my customer service. I hadn’t received any other contact from Porsche or my previous service centre about the need to update my Macan EV software. Abdul m... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We were kept up to date with the delivery of our new vehicle.Also we had a change of sales rep who did a great job maintaining our expectations.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was lucky enough to deal with Ellie throughout my experience with Porsche Leicester who was absolutely brilliant. She looked after my interests without being pushy but was really thorough and so per... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Vendeur de voitures d'occasion

Écrit par l'entreprise

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Coordonnées de contact

  • Fletton Close,Thurmaston, LE4 9LP, Leicester, Royaume-Uni

  • 0116 319 0466

4,7

Excellent

TrustScore 4.5 sur 5

135 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(135)

13 251 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Service level very good

Service level very good
Professional and respectful

24 février 2026
Avis spontané
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Réponse de Sytner Group - Porsche Centre Leicester

Good morning Mr Beastall, Thanks for this great review. Matt, Dealer Principal

Noté 5 sur 5 étoiles

I just want to say a massive thank you…

I just want to say a massive thank you to all the team at Leicester Porsche Centre for going above and beyond our expectations when purchasing our car. Special thanks to Emily for making us feel so welcome and taking away the stress of all the necessary arrangements involved. From finance to road tax, free gifts and great hospitality they did it all and made this a really special day for us. So just want to say a big heartfelt thank you!

14 février 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Good morning, Thank you for taking the time to send us this great review - we know how stressful (and exciting) buying a new car can be, so its great to hear we looked after you so well. Thanks Matt, Dealer Principal

Noté 5 sur 5 étoiles

Very warm

Very warm, friendly and attentive service by Jaz Hans

10 février 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Hi Chris, Thanks for the 5* review :-) Matt, Dealer Principal

Noté 1 sur 5 étoiles

The panoramic roof on my car was…

The panoramic roof on my car was leaking. I called Porsche Assistance who advised I should take the vehicle in to Porsche dealer immediately to avoid further damaged being caused to the car. I did as advised, only to be told by Porsche Leicester that there was no fault with the car despite obvious water ingress. I explained what the Porsche Assistance engineer had advised and was told that they are not specialists so they can be effectively ignored. Three weeks later, the leaks resurfaced and this time I asked Porsche Assistance to take the vehicle to the dealers since I didn't want to be fobbed off yet again. This time, the dealer found significant damage to the internals of the vehicle caused by prolonged water ingress. This is not the kind of service I expected from Porsche and I'm currently considering selling my car, needless to say I won't be replacing it with another Porsche.

7 février 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Good morning Mr Hussain, I’m very sorry that your first visit didn’t fully resolve the leak and that the issue recurred three weeks later. I completely understand how frustrating this must have been. From what I understand the car was fully dried during the second visit and the drains were unblocked. Please be assured that we’re here to support you, so if you notice any further issues, don’t hesitate to get in touch with us directly. Kind regards, Matt Dealer Principal

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service

5 février 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Hi Paula, Thanks for this lovely 5* review :-) Matt, Dealer Principal

Noté 5 sur 5 étoiles

Always receive excellent customer…

Always receive excellent customer service from the team in the Service Dept. Every time I've been recently I've been lucky enough to have Jaz assist me and she is always courteous, efficient and extremely helpful.

4 février 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Hi Mark, We strive to give exceptional customer service so its great to hear Jaz has helped achieve this. Thanks again for the 5*s. Matt, Dealer Principal

Noté 5 sur 5 étoiles

Absolutely faultless performance from…

Absolutely faultless performance from dropping car off , communication spot on with regular updates, car received in clean order on completion.
James, my service advisor is a credit to Porsche Leicester.

29 janvier 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Good morning James, Thank you for this review - ill pass your kind words to James who will be delighted. We hope to see you at the Centre soon. Matt, Dealer Principal

Noté 5 sur 5 étoiles

Great service

Great service. Very friendly, good price & the ability to pick up the technical items in house. Able to work from site whilst the car was getting sorted.

29 janvier 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Hi Marcus, Thanks for this 5* review of our Centre - We hope you enjoyed a coffee and brownie while you were with us working :-) Matt, Dealer Principal.

Noté 5 sur 5 étoiles

I only went in for my car to be serviced and came out with a new car !!

They made me feel so welcome and nothing was too much trouble.
Good open and honest communication.
This is my 3rd Macan
Would recommend

31 janvier 2026
Avis spontané
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Réponse de Sytner Group - Porsche Centre Leicester

Good Morning Mr Dixon, We really appreciate you taking the time to leave this review. The Macan is a fabulous car and we hope you enjoy driving - your third :-) Matt, Dealer Principal

Noté 5 sur 5 étoiles

Friendly helpful people who made buying…

Friendly helpful people who made buying a car a pleasure, not an ordeal

29 janvier 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Good morning John, Its great to hear of your experience when purchasing your Porsche, that's exactly the experience we strive for. We hope you enjoy your new car. Matt, Dealer Principal

Noté 5 sur 5 étoiles

Make you feel special

Dealer contacted me about updates / upgrades needed to my car. They booked me in at a time and date to suit me, provided a courtesy car and even cleaned mine when returned and all at no charge . All the staff are efficient, friendly and attentive. Special mention for Jaz and and James in service and the reception team who always make me a lovely Latte upon arrival. You always make me feel special - thank you.

21 janvier 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Thank you for your lovely feedback! We’re so pleased you had a great experience and felt well looked after. Jaz, James and the whole team will really appreciate your kind words — especially about the lattes! We look forward to seeing you again soon. 😊 Matt, Dealer Principal

Noté 5 sur 5 étoiles

The only car company who always give us…

The only car company who always give us courteous service , make visiting a very pleasant experience.
The staff are all knowledgeable and helpful and an excellent courtesy car is available if required.
No other car company comes close

19 janvier 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Thanks for this lovely review - We are delighted that we have and continue to provide great service. Matt, Dealer Principal

Noté 5 sur 5 étoiles

Jaz from Service booked my car in…

Jaz from Service booked my car in called and made it easy by far the best service so far I had from Leicester Porsche
Keep up the great work Jaz

22 janvier 2026
Avis spontané
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Réponse de Sytner Group - Porsche Centre Leicester

Good morning Mr Kotecha, Its great to hear Jaz made your service booking as easy as possible - We look forward to seeing you in the Centre soon. Matt, Dealer Principal

Noté 5 sur 5 étoiles

Thanks to Yasmin and the team at…

Thanks to Yasmin and the team at Porsche Leicester, great service, definitely recommend.

9 janvier 2026
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Réponse de Sytner Group - Porsche Centre Leicester

Thanks for this 5* review. Matt, Dealer Principal

Noté 5 sur 5 étoiles

This time everything was arranged

This time everything was arranged. Jas phoned me for pick up , drop off and work completed

Everything completed without issue

31 décembre 2025
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Réponse de Sytner Group - Porsche Centre Leicester

Hi Samreen, We really appreciate you taking the time to leave us this 5* review. Matt, Dealer Principal

Noté 5 sur 5 étoiles

Lovely team

Lovely team, helpful and good support. Emerald is excellent, thanks for the new Macan I’m loving it

29 décembre 2025
Avis spontané
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Réponse de Sytner Group - Porsche Centre Leicester

Hi Jas, Thanks for this lovely review - You certainly picked the right car for the current weather :-) We hope to see you at the Centre again soon. Matt, Dealer Principal

Noté 5 sur 5 étoiles

Really great to deal with

Really great to deal with
Thank you

1 janvier 2026
Avis spontané
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Réponse de Sytner Group - Porsche Centre Leicester

Good morning Wizz, Thanks for this lovely review. Matt, Dealer Principal

Noté 5 sur 5 étoiles

Porsche Leic Exceptional Service

On Tuesday 23 Dec we had the handover of our Porsche Cayenne and I wanted to take a moment to share some feedback.

This is the third time I have purchased a car directly from a dealership, previously with BMW Wolverhampton, Porsche Norwich, and now Porsche Leicester. I can say conclusively that the overall service I received from Porsche Leicester was by far the best.

From the initial test drive, to securing the deal, through to the handover today, everything exceeded our expectations. The experience was seamless, professional, and genuinely enjoyable, and we are extremely grateful.

Owen in particular was an absolute gentleman and a credit to your team. The entire sales process was highly commendable.

22 décembre 2025
Avis spontané
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Réponse de Sytner Group - Porsche Centre Leicester

Good morning, Thanks for this review and we are delighted that you had the best experience of the three dealerships with us :-) We hope you had a great Christmas and are enjoying the Cayenne; its certainly the right weather for it today. Matt, Dealer Principal

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