The experience I had with Porsche Silverstone was excellent from start to finish. I was buying my first Porsche and Alexandra in sales was excellent. She not only built rapport but she really understo... Voir plus
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5 year service. Car with dealer for 2 days. Not all updates loaded. Car identified more updates as I left dealership. Emergency support fault reported, not present before service. I am sure will b... Voir plus
L'entreprise a répondu
Julie is professional, friendly and efficient. Kept me informed from start to finish. Great to have someone you know by name to deal with in the future.
Really pleased with the service we received from Oliver Martin at Porsche Centre Silverstone. Oliver was friendly, helpful and professional throughout and did everything he could to get our new car re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Old Tiffield Rd, NN12 6PF, Towcester, Royaume-Uni
- 01327 438047
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Fantastic Service From Start To Finish
The service received from start to finish was great. From the initial phone call to the service and sign off. Each member of the team were great.

Réponse de Sytner Group - Porsche Centre Silverstone
The service on my Porsche was carried…
The service on my Porsche was carried out by Porsche Silverstone, managed by George Snelus.
The experience was very positive, George was extremely helpful in ensuring all my points were looked at during the car being on-site. The work on the car was completed quickly and ready for me to collect within a couple of days.
I would definitely recommend using the Porsche Silverstone dealership and will be returning with my car for its next service.
A shout out for the coffee - it was what I would say a proper cup of coffee better than what is made in any of the local High Street establishments!!

Réponse de Sytner Group - Porsche Centre Silverstone
Brilliant service yet again
Brilliant service yet again, this time Jules handled my service and was brilliant. I wouldn’t take my car anywhere else. Highly recommend.

Réponse de Sytner Group - Porsche Centre Silverstone
Excellent service and excellent staff

Réponse de Sytner Group - Porsche Centre Silverstone
Always enjoyable
Professional, polite and swift service - as always. And great to get some 'window shopping' done while I wait!

Réponse de Sytner Group - Porsche Centre Silverstone
I'm a returning customer
I'm a returning customer. I find the staff professional, helpful and efficient, from sales to servicing.

Réponse de Sytner Group - Porsche Centre Silverstone
Thank you very much for all the support…
Thank you very much for all the support I have had along the years. I had reason to have some work done at Silverstone. They always treat me like a family member. I am always treated well they always treat me well I never have to ask for their advice. They let me know what I need. And I trust their recommendation. I am always happy with all their services. From front of office and and engineers my car comes back all shiny and better than it went in.

Réponse de Sytner Group - Porsche Centre Silverstone
First class service from the moment we…
First class service from the moment we entered the building until we left. George kept us informed of the progress of our scheduled works while we stayed in the showroom enjoying some down time with coffee and refreshments Worth the drive from Hertfordshire for a hassle free visit Thank you Porsche Silverstone 👍

Réponse de Sytner Group - Porsche Centre Silverstone
Super Service
Jack Giles (and Dillon) were fantastic! My car had broken down and although they had the challenge of finding the fault, and still getting booked in customers cars serviced, Jack emailed me everyday with a report of how things were going (my preferred method of communication). He checked everything and got the car back as quickly as possible for me. Super service! Thank you so much Jack

Réponse de Sytner Group - Porsche Centre Silverstone
The MOT was handled efficiently
The MOT was handled efficiently. Staff were friendly. Courtesy car provided.

Réponse de Sytner Group - Porsche Centre Silverstone
Jules was great and the team did a…
Jules was great and the team did a great job as always and kept me informed of progress.
The only feedback I have is that I did select the car to be cleaned and also it was down for a health check. The car wasn't cleaned and I don't believe the health check was carried out.

Réponse de Sytner Group - Porsche Centre Silverstone
I’ve spent thirty five years teaching…
I’ve spent thirty five years teaching people how to sell. So when I keep going back to the same place, it means something.
Five Cayennes. Five years. Same showroom every time.
Here is what most dealers never understand. Anyone can be brilliant on the first sale. The handshake, the coffee, the red carpet. The real test is the second car. And the third. And the fifth.
Most drop the act the moment the money clears. Silverstone never did. Car five felt exactly like car one.
That is not luck. That is a team that actually gets it. If you are buying a Porsche, buy it here.

Réponse de Sytner Group - Porsche Centre Silverstone
A great experience renewing my approved…
A great experience renewing my approved warranty. Thanks Jack and also the receptionist (sorry didn’t catch your name but hope you got to the TT)

Réponse de Sytner Group - Porsche Centre Silverstone
Disappointing Service
My car is only 14 months old. I tried to get this recall service done 4 months ago. My courtesy car was cancelled at 8am on the morning of the appointment in January. I was told that Porsche Silverstone didnt have any cars they could loan me. The next available appointment with a car was some 4 months later.
The original appointment I has to wait 2 months

Réponse de Sytner Group - Porsche Centre Silverstone

Réponse de Sytner Group - Porsche Centre Silverstone
5 Star Service
from the initial call to the handover the service i received from Oli was fantastic. the help and guidance on doing the spec for the car was very helpful and his knowledge was comforting when making decisions.
everyone i spoke to at Silverstone Porsche was polite and friendly and i couldn't recommend them enough.
i was cautious about buying a car further a field when Bournemouth is my local dealer but the service has been incredible and when i buy my next Porsche it will be through Silverstone.

Réponse de Sytner Group - Porsche Centre Silverstone
Good Friendly staff,did the work as…
Good Friendly staff,did the work as required

Réponse de Sytner Group - Porsche Centre Silverstone
Amazing customer service from the whole…
Amazing customer service from the whole team especially Olly.

Réponse de Sytner Group - Porsche Centre Silverstone
Overall a very professional experience…
Overall a very professional experience with Adam

Réponse de Sytner Group - Porsche Centre Silverstone
It takes far too long to get your car…
It takes far too long to get your car attended too, wether it’s basic service or more urgent it’s poor.
I feel there slot if unnecessary upselling throughout the process

Réponse de Sytner Group - Porsche Centre Silverstone
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