Sytner Group - Sytner Slough MINI Avis 

284
•
TrustScore 5 sur 5

4,9

478 Bath Rd, SL1 6BB Slough, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Sales Team and Group Buyer were a pleasure to deal with. Answered all questions without hesitation and gave detailed explanations into what actions they were taking and why. We used Sytner Mini... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the day we walked into the showroom upto driving off in the new car everything was 1st Class. Absolutely right in our choice of the Sales Rep. His temperament ,knowledge, patience ,diligence, h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What a pleasure doing business with such a professional group of people. Which started with Jake and Robyn at Slough.Who informed me that Chris would be contacting me. From the initial contact to the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jonathan at Slough Sytner was very attentive and informative. The whole process of part exchanging my old mini and buying my new one, was very stress free and easy to do. I am absolutely thrilled wit... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Vendeur de voitures d'occasion

Écrit par l'entreprise

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

284 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(284)

13 379 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Smooth transaction, no hard sell, a happy customer

Our salesperson Amelia was excellent, a good communicator and knowledgeable. Servicing ore-sale was top notch with some additional extras seen to quickly and efficiently. A very smooth transaction a lovely new car and a happy customer.

11 mai 2023
Logo de Sytner Group - Sytner Slough MINI

Réponse de Sytner Group - Sytner Slough MINI

Hi, Thank you for the start rating and for the super feedback. I will ensue your comments are passed on to Amelia and the team. Kind Regards Shangi Bogle Head of Business

Noté 5 sur 5 étoiles

Another successful experience for MINI Slough

My third Countryman purchased from Slough MINI which in itself is testimony to the strengths of this dealership and why it gets my repeat business. I have already completed a comprehensive survey of my recent purchasing experience with MINI Slough but in completing this Trustpilot survey I would like to highlight salesperson Alanah Antinoro. I was struck by her honesty when she couldn't always provide answers to my questions but she quickly sought help from colleagues. The team ethos in this dealership is a key reason why I return. Alanah engages extremely well and she has a nice sense of humour. It is clear she wants to be part of the ongoing success story at MINI Slough.

19 avril 2023
Avis spontané
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Réponse de Sytner Group - Sytner Slough MINI

Hi Mr Whitelaw, Thank you for leaving such comprehensive feedback on our business, I hope will continue doing business for years to come. We will ensure your feedback is passed to Alanah and the team. Kind Regards Shangi Bogle Head of Business

Noté 5 sur 5 étoiles

So good we bought one twice

We recently bought a mini electric. Our experience with Alanah was so good we've ordered a mini clubman that we expect in May.

13 mars 2023
Avis spontané
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Réponse de Sytner Group - Sytner Slough MINI

Hi Mark, Thank you for taking the time to provide feedback about your experience with Sytner Slough. We are pleased to hear that you had such a positive experience with our dealership and our team. As the Head of Business, I am delighted to hear that you have had such a positive experience, and I want to assure you that we will continue to provide the same level of service to all of our customers in the future. Our team at Sytner MINI Slough works tirelessly to provide the best possible purchasing experience for our customers, and we are thrilled to hear that our efforts have made a difference to you. We appreciate your loyalty and your trust in us, and we look forward to serving you again in the future. If you have any further feedback or suggestions, please do not hesitate to reach out to us. We are always looking for ways to improve our services and exceed our customers' expectations. Thank you for choosing Sytner MINI Slough for your car purchases, and we look forward to seeing you again soon. Best regards, Shangi Bogle Head of Business, Sytner Maidenhead.

Noté 1 sur 5 étoiles

I wish I could give zero star.

I wish I could give zero star.
A simple task of changing the battery in a remote took over one hour and that including having to call a manager to deal with the battery.

29 octobre 2022
Avis spontané
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Réponse de Sytner Group - Sytner Slough MINI

Dear Dr Gajadhar, thank you for sending us an email with more information as well as leaving us this review. Your feedback is very helpful to ensure we are able to continuously improve as a team. I apologise that your experience wasn't seamless when you came in on Saturday. Thanks again for your feedback. Kind regards, Louise Schembri, Head of Business

Noté 5 sur 5 étoiles

Excellent I couldn’t have wish for a…

Excellent I couldn’t have wish for a better person to look after me s

21 septembre 2022
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Réponse de Sytner Group - Sytner Slough MINI

Good afternoon Mrs Wakeford, thank you for your 5 star TrustPilot review and your wonderful comments; we really appreciate it! Kind regards, Louise Schembri, Head of Business Sytner MINI Slough

Noté 5 sur 5 étoiles

Thank you! Could not ask for more!

Amelia and Robin were both professional and diligent in looking at options to enable me to purchase a new car of my choice quickly and efficiently. The handover was seamless. Amelia also followed up to ensure all was ok after a few days and advised we could call if needed with any questions about the new Mini. I could not have asked for more. Superb customer service. I would certainly recommend Sytner Mini Slough to others. Thank you!

8 septembre 2022
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Réponse de Sytner Group - Sytner Slough MINI

Good afternoon Andrew, thank you for your 5 star TrustPilot review and your wonderful comments about Amelia Goater and Robin Chapman; we really appreciate it! Kind regards, Louise Schembri, Head of Business Sytner MINI Slough

Noté 5 sur 5 étoiles

The dealership made the purchase of the Mini memorable

The dealership made the purchase of the car a memorable and very pleasant experince.

2 septembre 2022
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Réponse de Sytner Group - Sytner Slough MINI

Good afternoon Mr Hartley, thank you for your 5 star TrustPilot review, we really appreciate it! Kind regards, Louise Schembri, Head of Business Sytner MINI Slough

Noté 5 sur 5 étoiles

From start to finish we received an…

From start to finish we received an excellent service from Jamie at Sytner.

12 juillet 2022
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Réponse de Sytner Group - Sytner Slough MINI

Good afternoon Mrs Lamb, thank you for your 5 star TrustPilot review, we really appreciate it! Kind regards, Louise Schembri, Head of Business Sytner MINI Slough

Noté 5 sur 5 étoiles

Rory Turner was attentive and…

Rory Turner was attentive and ultimately delivered through a lengthy difficult process in securing a car.

5 juillet 2022
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Réponse de Sytner Group - Sytner Slough MINI

Many thanks for your feedback and hope you enjoy your new car!

Noté 5 sur 5 étoiles

Ashley was amazing from the first…

Ashley was amazing from the first moment we stepped through the door of the showroom. We are thrilled with our new car, and felt we had brilliant service from Ashley throughout. He kept us updated, gave us all the information we needed and went the extra mile to sort things for us (including for example part exchange and helping with retention of the vanity plate).

2 juillet 2022
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Réponse de Sytner Group - Sytner Slough MINI

Ashley will be thrilled with your feedback which we will pass on to him - enjoy your car.

Noté 5 sur 5 étoiles

The excellent Rory Turner dealt with me…

The excellent Rory Turner dealt with me at Sytner Slough.

I cant praise this young man highly enough, so polite and genuinely keen to please.

I had such a pleasant experience I am delighted with my new car.

24 juin 2022
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Réponse de Sytner Group - Sytner Slough MINI

Good afternoon Pat, thank you for your 5 star TrustPilot review and your wonderful comments about our team, especially Rory Turner; he will be delighted to read your comments! Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Noté 5 sur 5 étoiles

It was a pleasure

Sytner Slough wanted me to have my mini just as much as me! Ashley was so helpful and made me feel very at ease. The struggled to find delivery so Ashley personally drive my car to me…& I live quite far from Slough too. It was a pleasure to deal with them.

24 juin 2022
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Réponse de Sytner Group - Sytner Slough MINI

Good afternoon Harriet, thank you for your 5 star TrustPilot review and your wonderful comments about our team, especially Ashley McLean; we really appreciate it! Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Noté 5 sur 5 étoiles

Very good service from Slough branch

Very good service from Slough branch. I have visited other branches but Slough stands out for it's good service. This is the 2nd mini I have purchased some eight years apart and the service stayed the same both times so I'm confident it's not a one off experience

8 juin 2022
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Réponse de Sytner Group - Sytner Slough MINI

Good afternoon Paul, thank you for your 5 star TrustPilot review and your wonderful comments about our team, we really appreciate it! Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Noté 5 sur 5 étoiles

Really pleased!

Personal and relaxed customer service.
Really pleased with my car!
Thank-you!

7 juin 2022
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Réponse de Sytner Group - Sytner Slough MINI

Good afternoon Susan, thank you for your 5 star TrustPilot review and your wonderful comments about our team, we really appreciate it! Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Noté 4 sur 5 étoiles

Sytner Slough overall service

Callum was very helpful, well informed and easy to deal with, a credit to your customer service. Your wider team could I think do better to manage email traffic and helping ensure everything works on time

29 mai 2022
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Réponse de Sytner Group - Sytner Slough MINI

Good afternoon Helgar, thank you for your 4 star TrustPilot review and your wonderful comments about Callum, we really appreciate it! I'd appreciate some more information about the email traffic so we can improve. Would you mind emailing me directly? louiseschembri@sytner.co.uk Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Noté 5 sur 5 étoiles

Would recommend

Great service, friendly & professional with good communication.
A good experience of a buying a car

28 mai 2022
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Réponse de Sytner Group - Sytner Slough MINI

Good afternoon Julie, thank you for your 5 star TrustPilot review and your wonderful comments about our team, we really appreciate it! Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Noté 5 sur 5 étoiles

Recent Mini Purchase

Excellent customer service and very polite team! Best dealership I have interacted with

24 mai 2022
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Réponse de Sytner Group - Sytner Slough MINI

Good morning Angelos, thank you for your 5 star TrustPilot review. Thank you for your comments about your experience with our team, we really appreciate it. Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Noté 5 sur 5 étoiles

Great service from Sytner Slough MINI

When we first visited the showroom with the intent on just continuing our search and review of possible buying a Mini we were greeted with a warm smile and a willingness to get us to a Sales person ASAP.
Once we were handed over to Rory Turner the experience just got better. Rory was so helpful in showing us around the Mini Convertible and explaining all the options that we knew then this was the person and place we wanted to do business with. No questions were too stupid to Rory and we decided there and then to place our order. Even when a little later down the line when we decided we wanted to change our order to a higher model and spec, it was done with enthusiasm and a passion to help us get what we wanted.
It was also explained to us that due to the current climate there could be delays in our order which we expected, and Rory did a great job in keeping us updated with the progress of our build all the way to delivery.

20 mai 2022
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Réponse de Sytner Group - Sytner Slough MINI

Good afternoon, thank you for your 5 star TrustPilot review and your wonderful comments about Rory Turner, we really appreciate it and he will be delighted! Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

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