The Sales Team and Group Buyer were a pleasure to deal with. Answered all questions without hesitation and gave detailed explanations into what actions they were taking and why. We used Sytner Mini... Voir plus
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The Sales Team and Group Buyer were a pleasure to deal with. Answered all questions without hesitation and gave detailed explanations into what actions they were taking and why. We used Sytner Mini... Voir plus
L'entreprise a répondu
From the day we walked into the showroom upto driving off in the new car everything was 1st Class. Absolutely right in our choice of the Sales Rep. His temperament ,knowledge, patience ,diligence, h... Voir plus
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What a pleasure doing business with such a professional group of people. Which started with Jake and Robyn at Slough.Who informed me that Chris would be contacting me. From the initial contact to the... Voir plus
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Jonathan at Slough Sytner was very attentive and informative. The whole process of part exchanging my old mini and buying my new one, was very stress free and easy to do. I am absolutely thrilled wit... Voir plus
L'entreprise a répondu
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
478 Bath Rd, SL1 6BB, Slough, Royaume-Uni
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Our salesperson Amelia was excellent, a good communicator and knowledgeable. Servicing ore-sale was top notch with some additional extras seen to quickly and efficiently. A very smooth transaction a lovely new car and a happy customer.

Réponse de Sytner Group - Sytner Slough MINI
My third Countryman purchased from Slough MINI which in itself is testimony to the strengths of this dealership and why it gets my repeat business. I have already completed a comprehensive survey of my recent purchasing experience with MINI Slough but in completing this Trustpilot survey I would like to highlight salesperson Alanah Antinoro. I was struck by her honesty when she couldn't always provide answers to my questions but she quickly sought help from colleagues. The team ethos in this dealership is a key reason why I return. Alanah engages extremely well and she has a nice sense of humour. It is clear she wants to be part of the ongoing success story at MINI Slough.

Réponse de Sytner Group - Sytner Slough MINI
We recently bought a mini electric. Our experience with Alanah was so good we've ordered a mini clubman that we expect in May.

Réponse de Sytner Group - Sytner Slough MINI
I wish I could give zero star.
A simple task of changing the battery in a remote took over one hour and that including having to call a manager to deal with the battery.

Réponse de Sytner Group - Sytner Slough MINI
Excellent I couldn’t have wish for a better person to look after me s

Réponse de Sytner Group - Sytner Slough MINI
Amelia and Robin were both professional and diligent in looking at options to enable me to purchase a new car of my choice quickly and efficiently. The handover was seamless. Amelia also followed up to ensure all was ok after a few days and advised we could call if needed with any questions about the new Mini. I could not have asked for more. Superb customer service. I would certainly recommend Sytner Mini Slough to others. Thank you!

Réponse de Sytner Group - Sytner Slough MINI
The dealership made the purchase of the car a memorable and very pleasant experince.

Réponse de Sytner Group - Sytner Slough MINI
Extremely helpful and professional .

Réponse de Sytner Group - Sytner Slough MINI
From start to finish we received an excellent service from Jamie at Sytner.

Réponse de Sytner Group - Sytner Slough MINI
Rory Turner was attentive and ultimately delivered through a lengthy difficult process in securing a car.

Réponse de Sytner Group - Sytner Slough MINI
Ashley was amazing from the first moment we stepped through the door of the showroom. We are thrilled with our new car, and felt we had brilliant service from Ashley throughout. He kept us updated, gave us all the information we needed and went the extra mile to sort things for us (including for example part exchange and helping with retention of the vanity plate).

Réponse de Sytner Group - Sytner Slough MINI
The excellent Rory Turner dealt with me at Sytner Slough.
I cant praise this young man highly enough, so polite and genuinely keen to please.
I had such a pleasant experience I am delighted with my new car.

Réponse de Sytner Group - Sytner Slough MINI
Sytner Slough wanted me to have my mini just as much as me! Ashley was so helpful and made me feel very at ease. The struggled to find delivery so Ashley personally drive my car to me…& I live quite far from Slough too. It was a pleasure to deal with them.

Réponse de Sytner Group - Sytner Slough MINI
Very good service from Slough branch. I have visited other branches but Slough stands out for it's good service. This is the 2nd mini I have purchased some eight years apart and the service stayed the same both times so I'm confident it's not a one off experience

Réponse de Sytner Group - Sytner Slough MINI
Personal and relaxed customer service.
Really pleased with my car!
Thank-you!

Réponse de Sytner Group - Sytner Slough MINI
Callum was very helpful, well informed and easy to deal with, a credit to your customer service. Your wider team could I think do better to manage email traffic and helping ensure everything works on time

Réponse de Sytner Group - Sytner Slough MINI
Great service, friendly & professional with good communication.
A good experience of a buying a car

Réponse de Sytner Group - Sytner Slough MINI
Excellent customer service and very polite team! Best dealership I have interacted with

Réponse de Sytner Group - Sytner Slough MINI
When we first visited the showroom with the intent on just continuing our search and review of possible buying a Mini we were greeted with a warm smile and a willingness to get us to a Sales person ASAP.
Once we were handed over to Rory Turner the experience just got better. Rory was so helpful in showing us around the Mini Convertible and explaining all the options that we knew then this was the person and place we wanted to do business with. No questions were too stupid to Rory and we decided there and then to place our order. Even when a little later down the line when we decided we wanted to change our order to a higher model and spec, it was done with enthusiasm and a passion to help us get what we wanted.
It was also explained to us that due to the current climate there could be delays in our order which we expected, and Rory did a great job in keeping us updated with the progress of our build all the way to delivery.

Réponse de Sytner Group - Sytner Slough MINI
Jamie was brilliant from start to finish really lovely guy who bent over backwards to help me and delivered my new car to my door. I'm dyslexic and him doing all the taxing of the car and dvla changes for me really helped excellent customer service and just a really nice guy.
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