The Sales Team and Group Buyer were a pleasure to deal with. Answered all questions without hesitation and gave detailed explanations into what actions they were taking and why. We used Sytner Mini... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The Sales Team and Group Buyer were a pleasure to deal with. Answered all questions without hesitation and gave detailed explanations into what actions they were taking and why. We used Sytner Mini... Voir plus
L'entreprise a répondu
From the day we walked into the showroom upto driving off in the new car everything was 1st Class. Absolutely right in our choice of the Sales Rep. His temperament ,knowledge, patience ,diligence, h... Voir plus
L'entreprise a répondu
What a pleasure doing business with such a professional group of people. Which started with Jake and Robyn at Slough.Who informed me that Chris would be contacting me. From the initial contact to the... Voir plus
L'entreprise a répondu
Jonathan at Slough Sytner was very attentive and informative. The whole process of part exchanging my old mini and buying my new one, was very stress free and easy to do. I am absolutely thrilled wit... Voir plus
L'entreprise a répondu
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
478 Bath Rd, SL1 6BB, Slough, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lovely customer service, really helpful efficient staff, would highly recommend!

Réponse de Sytner Group - Sytner Slough MINI
My purchase of a Mini Countryman was straight forward and the sales executive was both personable and easy to deal with; nothing was too much trouble.
A good buying experience and I would highly recommend Sytner Slough Mini.

Réponse de Sytner Group - Sytner Slough MINI
Our experience of buying a new Mini from Sytner with Nick Faulkner was faultless from start to finish. He kept us informed of any updates throughout the whole process and was personable and genuine throughout. I would highly recommend them and particularly Nick.

Réponse de Sytner Group - Sytner Slough MINI
I decided to purchase a vehicle from Sytner Slough after viewing the vehicle’s specification online. Callum Willerton , the
Sytner salesman was excellent and ensured that I was kept fully informed throughout the sales process . He also suggested that I could take the Mini Insurance which was actually £600 cheaper than the quotation from my previous insurance broker , the Post Office .
He ensured that I was happy with the vehicle and was aware of its capabilities.
I would definitely purchase another vehicle from Synter Slough

Réponse de Sytner Group - Sytner Slough MINI
Just bought an electric Mini, assisted by Callum at the Slough centre.
He was brilliant from start to finish. And we love our Mini.
Many thanks!

Réponse de Sytner Group - Sytner Slough MINI
Received an excellent service when I bought my mini from start to finish. Was made to feel a valued customer and wouldn’t hesitate to go back for my next car.

Réponse de Sytner Group - Sytner Slough MINI
Received excellent service from Callum on the sales team who sold me my lovely used electric mini.
I’m also ordering a new one and Callum spent a considerable amount of time going through all the options.
Chris in the finance team also spent time with me explaining PSP.
Great company and service.
Beautiful show room too and lovely ladies there always at hand to make a lovely cappuccino !

Réponse de Sytner Group - Sytner Slough MINI
Excellent service throughout the whole process. Even though we had a long wait for the delivery of our new car, Our salesman kept in regular contact with updates on expected delivery time.

Réponse de Sytner Group - Sytner Slough MINI
Excellent communication throughout the whole process. Smooth guidance through the electronic signing of all documents. Smooth and efficient handover of the car.

Réponse de Sytner Group - Sytner Slough MINI
Mark Thomas and in particular Rory Turner were fantastic with fitting in a test drive, quick email responses every day, answering all my queries and walking me through the documentation - and of course driving the car over. Very impressive.

Réponse de Sytner Group - Sytner Slough MINI
A great service by NIck and the team and of course very pleased with the new car ..

Réponse de Sytner Group - Sytner Slough MINI
At all phases of the buying process I had lots of information and attention from Jamie Macleod, the salesman. The accounting staff were very helpful and again very informative. My experiences with BMW from my previous car purchase was duplicated by my Mini purchase. Excellent, thank you.

Réponse de Sytner Group - Sytner Slough MINI
A friendly and professional team who made everything straightforward in my new car purchase. No negatives.

Réponse de Sytner Group - Sytner Slough MINI
I would highly recommend using Sytner Mini Slough to find your car. The service and process of finding my first car to the delivery of my car was made easy and stress free by Nikki Badhan and her colleagues who assisted me with any questions or queries I had.

Réponse de Sytner Group - Sytner Slough MINI
Excellent service from all departments. The Sales team, particularly George Marsh, who treated me with respect and no way put me under pressure to buy. Also like to mention Mark in Finance, who was extremely helpful in explaining all my options regarding finance.
Despite having to wait a while for my new mini due to circumstances out of your control, George kept me up to date with the situation.
I am extremely please with my new car.

Réponse de Sytner Group - Sytner Slough MINI
Excellent service I went to view my car on the Friday evening and collected it after purchasing on the Monday. Process was made easy by all. A special thank you to Jamie he worked so hard to make it possible which I am extremely grateful. Vehicle on handover was explained fully. If anyone is thinking of buying a mini I would most definitely recommend each person you deal with are genuinely lovely. Thank you so much everyone at mini Sytner

Réponse de Sytner Group - Sytner Slough MINI
Rory Turner was so nice to deal with. He explained everything in full without ever being overbearing or like a ‘typical’ car salesman. I would definitely recommend Rory to my family and friends when they are next looking to buy a car.

Réponse de Sytner Group - Sytner Slough MINI
Sytner Slough
Awful experience getting an engine warning light sorted.
Took my newish Audi twice to Sytner Slough, no faults found even though the dash was telling me to drive slowly to an Audi dealer. (this warning light was not on all of the time but Audi Uk told me not to drive it with the warning light on) Took it again, no faults found.
Asked me to bring it in for a third time. I asked what they were going to do for the third time that was different. No answer, I phoned the business manager who did not bother to phone back. Had to get on to Sytner HO to escalate the problem. Then Slough answered my question.
So three days off work 7 telephone calls to Sytner goodness knows how many emails and my car is diagnosed with a faulty cam sensor. The whole experience was very stressful, wasted a lot of my time,
and the condescending attitude of the service manager was appalling. I was also asked to pay £25 per day for the insurance on a loan car even though my car is still under warranty and my own insurance covered me. Finally I was able to sign a loan/demonstration form
agreeing to pay an insurance excess of £1000.
Unfortunately I found this Audi garage was not in the least bit interested in my problem, totally different attitude to when they sold me the car when nothing was too much trouble.
Their after sales motto about delivering exceptional customer service and truly caring about your experience is a fairy tale.
Please be warned.

Réponse de Sytner Group - Sytner Slough MINI
Excellent customer service very professional staff would really recommend highly recommended in fact
Robin and his team were so helpful and the service I received was amazing

Réponse de Sytner Group - Sytner Slough MINI
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.