Service all carried out ok. Only negative as no one on reception when we arrived to collect the car. We were ignored by the sales woman who was with someone but could clearly see us. She could have c... Voir plus
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Lisez les avis des autres
The staff were very pleasant and efficient which makes visiting there for your car service a good experience. Its good, having previously been before, to see that staff are still pleasant and ef... Voir plus
L'entreprise a répondu
The MOT was straightforward, but I only took it there as you were going to clean it, and it wasn't very well done at all. Sounds like a small thing but if you say you're going to clean it then do it p... Voir plus
L'entreprise a répondu
Once I could actually speak to a person to arrange the service on my car, it went very smoothly. Staff were friendly and efficient - I was greeted on arrival and the service representative (Lucy) was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Kinson Drive, B78 3JH, Tamworth, Royaume-Uni
- 01827 309001
4,7
Excellent
594 avis
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Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Teresa. We are delighted to hear that you had a great experience with Alice and that you were satisfied with the service you received. At Sytner Tamworth MINI, we strive to provide the best customer service and we are glad that we were able to meet your expectations. We hope to see you again soon and we look forward to helping you with any future needs. Thank you for choosing Sytner Tamworth MINI.
Absolutely brilliant service
Absolutely brilliant service from our first contact until the delivery of our car
19 février 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Chris! We are delighted to hear that you had a great experience with us here at Sytner Tamworth MINI. We strive to provide the best customer service possible and it's great to hear that we achieved that for you. We hope you are enjoying your new car and that you will continue to have a great experience with us in the future. Thank you for choosing Sytner Tamworth MINI.
My experience buying a new Mini.
The showroom was well presented and all the staff were wellcoming and freindly.I enjoyed my Mini buying experience.
7 février 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Peter. We are delighted to hear that you enjoyed your experience at Sytner Tamworth MINI. Our team works hard to ensure that our showroom is always presented to the highest standard and that our customers are welcomed with a friendly and helpful attitude. We are glad that you had a positive experience and we hope to see you again soon. Thank you for choosing Sytner Tamworth MINI.
Throughout the buying experience Chris…
Throughout the buying experience Chris was most helpful. However, there are a couple of points I would like to pick up on.
Chris doesn’t call me although he has my phone number - he messages or calls my husband.
When discussing my finance, James asked me about waiting for my husband to return from the toilet before ‘talking money’. I declined, of course.
This car was being bought for me, by me, with my money. This is the only new car I’ve bought and will probably be the last, so I found this disappointing.
1 février 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Good Afternoon KL, thank you so much for your constructive feedback that we can share with the team. I'm glad you found Chris mostly helpful with assisting to make your decision and apologise if they offended in anyway. I really hope you enjoy your new MINI and appreciate your feedback. Kind Regards Sharon Page Broomhall Managing Director.
Great dealership
Excellent service from Richard. Delighted with my mini which I was able to drive away the same day. Thank you!
1 février 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Anna! We are delighted to hear that you had an excellent experience with Richard and that you were able to drive away with your new MINI the same day. We strive to provide the best customer service and we are glad that we were able to meet your expectations. We hope you enjoy your new MINI and we look forward to seeing you again soon.
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your 5 star review, David! We are delighted to hear that you had a positive experience with our staff at Sytner Tamworth MINI. We strive to provide a friendly and helpful service to all our customers, and we are glad that we were able to meet your expectations. We hope to see you again soon and that you will continue to enjoy your MINI. Thank you for your support!
Great showroom
Great showroom, good mix of options. Polite reception staff, Courtney v helpful in sales.
Very smooth purchase. Would recommend Mini Tamworth 😁
31 janvier 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your 5 star review, Lizi B! We are delighted to hear that you had a great experience at Sytner Tamworth MINI. We are proud to have a showroom with a great mix of options and a polite reception staff. We are especially pleased to hear that Courtney was helpful in the sales process and that your purchase was smooth. We are glad that you would recommend us and we look forward to seeing you again soon. Thank you for your kind words!
Wouldn’t buy my Minis from anywhere else
Just bought my 3rd Mini from Alice. Yet again she was so helpful and worked tirelessly to get me the car I wanted. Process from start to finish was so easy and stress free. I’m so happy and would not hesitate to recommend Sytner Tamworth Mini to anyone.
30 janvier 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you so much for your kind words, Laura! We are delighted to hear that you had such a positive experience with us here at Sytner Tamworth MINI. We strive to make the process of buying a car as easy and stress-free as possible, and it's great to hear that Alice was able to help you find the perfect car for you. We really appreciate your recommendation and hope to see you again soon!
Excellent Service
The dealership could not have been more helpful. Knowledgeable about the features and controls of all the vehicles. Ensured the vehicle met our needs.
3 février 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Helen. We are delighted to hear that you had a great experience at Sytner Tamworth MINI. Our team is committed to providing the highest level of customer service and we are pleased that you found our staff knowledgeable and helpful. We strive to ensure that all our customers find the perfect vehicle to meet their needs and we are glad that we could do that for you. We look forward to seeing you again soon.
Mini Cooper S review…
I was very impressed when I walked into the showroom for a first time in a long while. The way the different models of the minis were lined up helped me clarify which car to choose. This was of course with the help of your staff who were all very polite and very helpful. It was a lovely experience, that’s all I can say.
30 janvier 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Stella. We are delighted to hear that you had a great experience at Sytner Tamworth MINI. Our team is dedicated to providing the best customer service and we are glad that you felt comfortable and well looked after. We hope that you enjoy your new MINI and that you will come back to us for any future needs. Thank you for choosing Sytner Tamworth MINI.
Very helpful and friendly Sales Exec…
Very helpful and friendly Sales Exec Nathan, we were able to quickly take a test drive, and after reasonable negotiation agreed the deal. Car was prepared and ready for delivery within 7 days. Very Happy with car.
8 janvier 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, David. We are delighted to hear that you had a great experience with Nathan and that you were able to quickly take a test drive and agree a deal. We are also pleased that you are very happy with your car and that it was prepared and ready for delivery within 7 days. We hope you enjoy your new car and thank you for choosing Sytner Tamworth MINI.
Polite and very informative by your…
Polite and very informative by your sales representative
5 janvier 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mrs Sansom. We are delighted to hear that you had a positive experience with our sales representative at Sytner Tamworth MINI. We strive to ensure that all of our customers receive the highest level of service and it is great to hear that this was the case for you. We hope that you are enjoying your new MINI and that you will continue to have a great experience with us in the future. Thank you again for your review.
From the initial phone enquiry
From the initial phone enquiry, which was followed by a video which then led to the visit, Amie was great. Professional, polite and not pushy. The car was as expected and the part exchange price given was as expected.
5 janvier 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mrs Johnson. We are delighted to hear that you had a great experience with Amie and that the car was as expected. We strive to provide the best customer service and we are glad that we could meet your expectations. We value your feedback and we hope to see you again soon at Sytner Tamworth MINI.
Crise Wheeler was very helpful when I…
Crise Wheeler was very helpful when I needed it when buying my latest mini.The hole process was a very good exsperance .
29 décembre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Paul! We are delighted to hear that you had a great experience with Chris Wheeler when buying your latest MINI. At Sytner Tamworth MINI, we strive to provide the best customer service and ensure that our customers have a pleasant and enjoyable experience. We are glad that we were able to meet your expectations and that you are happy with your purchase. We look forward to seeing you again soon!
Would definitely recommend
23 décembre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your 5 star review, Linda! We are delighted to hear that you had a great experience with us at Sytner Tamworth MINI. We strive to provide the best customer service and we are glad that you were satisfied with the service you received. We hope to see you again soon and we would be more than happy to help you with any of your future MINI needs. Thank you for your recommendation and for taking the time to share your experience with us.
Amazing staff
Amazing staff, brilliant service and a fantastic WOW experience picking up my new mini…🥰
22 décembre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you so much for your kind words, Mrs Potts! We are delighted to hear that you had a great experience with us here at Sytner Tamworth MINI. Our team works hard to ensure that all of our customers have a positive and memorable experience when they visit us. We are so pleased that you were able to take away a fantastic WOW experience when you picked up your new MINI. We look forward to seeing you again soon!
Better deal at Tamworth than local Mini dealer
Initially we were looking at newish second-hand Minis leading us to enquire at Tamworth (we live in Leicestershire). Persuaded to look at prices of new Minis we decided we would buy a yet to be built 3-door. Sytner Tamworth provided a better deal compared with our nearest Mini franchise and made it easy to buy (including free delivery to South East Leicestershire). The Mini was also delivered several months earlier than our more local Mini dealer could guarantee.
All very efficient, clear communication and we are delighted with the new car.
21 décembre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your 5 star review, Steve! We are delighted to hear that you had a great experience with Sytner Tamworth MINI. We strive to provide the best customer service and the best deals for our customers, and it's great to hear that we were able to do that for you. We are also glad that we were able to deliver your new car to you earlier than expected. We hope you continue to enjoy your new MINI and thank you for choosing Sytner Tamworth MINI.
Professional helpful welcoming staff
Professional helpful welcoming staff. The dealership is easy to get to and bright and modern in all respects.
14 décembre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mr Gibson. We are delighted to hear that you had a positive experience at Sytner Tamworth MINI. Our team strives to provide the highest level of customer service and we are pleased that you found them to be professional, helpful and welcoming. We are also glad that you found our dealership to be easy to get to and modern in its design. We look forward to welcoming you back soon.
Total satisfaction from choosing my…
Total satisfaction from choosing my mini clubman right up until it was delivered to showroom. Would definitely recommend Sytner mini in Tamworth. Had a great experience!
11 décembre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mrs Duffy. We are delighted to hear that you had a great experience with Sytner Tamworth MINI. We strive to provide the best customer service and ensure that our customers are satisfied with their purchase. We are glad that you were able to find the perfect MINI Clubman for you and that you were happy with the delivery process. We hope that you continue to enjoy your MINI and that you will recommend us to your friends and family. Thank you for choosing Sytner Tamworth MINI.
Replacing my Mini Paceman
Chris was very helpful and patient with me as I deliberated over replacing my existing Paceman and explained things very well.
30 novembre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Miss Foster. We are delighted to hear that Chris was able to provide you with the help and guidance you needed when considering replacing your Paceman. We understand that making such a decision can be difficult and we are glad that Chris was able to explain things clearly and patiently. We hope that you are now enjoying your new MINI and that you will continue to have a great experience with Sytner Tamworth. Thank you for your review and for choosing us.
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