Service all carried out ok. Only negative as no one on reception when we arrived to collect the car. We were ignored by the sales woman who was with someone but could clearly see us. She could have c... Voir plus
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Lisez les avis des autres
The staff were very pleasant and efficient which makes visiting there for your car service a good experience. Its good, having previously been before, to see that staff are still pleasant and ef... Voir plus
L'entreprise a répondu
The MOT was straightforward, but I only took it there as you were going to clean it, and it wasn't very well done at all. Sounds like a small thing but if you say you're going to clean it then do it p... Voir plus
L'entreprise a répondu
Once I could actually speak to a person to arrange the service on my car, it went very smoothly. Staff were friendly and efficient - I was greeted on arrival and the service representative (Lucy) was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Kinson Drive, B78 3JH, Tamworth, Royaume-Uni
- 01827 309001
4,7
Excellent
594 avis
Demande des avis aux clients
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Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your 5 star review, Colin! We are delighted to hear that you had a great experience with us here at Sytner Tamworth MINI. We are especially pleased to hear that you were impressed with Richard. We strive to provide the best customer service and it is great to hear that we have achieved this. We hope to see you again soon and thank you for your kind words.
Exceptional Service …
We have just collected our brand new mini from Tamworth Mini and would like to thank Nathan Lawrence yet again for his professional and exceptional service that he delivered.His honest and personal support during the purchase has been exceptional.Everything that we had hoped for has been ticked this is our second car we have had off Nathan and will definitely be buying again when this one is due changing.Once again Nathan thank you.
24 novembre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Darren. We are delighted to hear that Nathan provided you with exceptional service and that you are happy with your new MINI. We are also pleased to hear that this is your second car purchased from Nathan and that you will be returning when it is time to change. We appreciate your loyalty and thank you for your continued support. We look forward to seeing you again soon.
Excellent service and communication…
Excellent service and communication throughout the process. big thankyou to Richard neal
18 novembre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind review, Marie. We are delighted to hear that you had an excellent experience with us here at Sytner Tamworth MINI. We strive to provide the best service and communication to all of our customers and it's great to hear that we achieved this for you. We would like to extend a big thank you to Richard Neal for his part in making your experience a positive one. We hope to see you again soon.
Friendly and efficient showroom
Friendly and efficient showroom, lovely staff, great coffee, Courtney was a delight to deal with
17 novembre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind review, Sandra. We are delighted to hear that you had a great experience at Sytner Tamworth MINI. Our team works hard to ensure that all of our customers have a pleasant and efficient experience when visiting us. We are especially pleased to hear that you enjoyed your time with Courtney. We strive to provide excellent customer service and it is great to hear that we have achieved this. We look forward to seeing you again soon.
Absolutely great service again…
Absolutely great service again from Nathan and the team. Car buying can be very stressful and they look after you through the whole process. Would not go anywhere else to purchase a mini thank you for looking after me again
10 novembre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Karen. We are delighted to hear that you had a great experience with Nathan and the team at Sytner Tamworth MINI. We strive to make car buying as stress-free as possible and are glad that we could help you with your purchase. We appreciate your loyalty and look forward to seeing you again soon.
Professional and friendly staff
Professional and friendly staff, actually seem to care about their customers with good aftercare - would recommend.
11 novembre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind review, Donna. We are delighted to hear that you had a positive experience with our staff at Sytner Tamworth MINI. We strive to provide the best customer service and aftercare possible, and it is great to hear that you felt we achieved this. We are committed to ensuring that all our customers have a pleasant and enjoyable experience with us, and we are glad that you would recommend us. Thank you for your support.
Great dealership
Chris in sales kept me up to date with everything regarding my new car. Keeping in touch after delivery to make sure I'm happy
6 novembre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind review, Ian. We are delighted to hear that Chris kept you up to date with everything regarding your new car and that he followed up after delivery to make sure you were happy. At Sytner Tamworth MINI, we strive to provide the best customer service and we are glad that we have achieved this with you. We hope you enjoy your new car and we look forward to seeing you again soon.
How to buy a car!
A very relaxed and welcoming experience. Chris was very helpful and we are now the proud owners of a fantastic car which built to our exact specification.
23 octobre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Nicholas. We are delighted to hear that you had a relaxed and welcoming experience with us here at Sytner Tamworth MINI. We are especially pleased that Chris was able to help you find the perfect car for you. We hope you enjoy your new car and that it serves you well. Thank you for choosing Sytner Tamworth MINI and we look forward to seeing you again soon.
Third mini from Sytner Mini Tamworth…
This is my third mini I’ve bought from Sytner Mini Tamworth; the customer service I’ve received before, during and after the process has always been spot on and the staff have always accommodated my wishes to the absolute best of their ability. Amie was a gem and kept me informed every step of the way- thank you! My new mini is just gorgeous!
25 octobre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words! We are delighted to hear that you have had such a positive experience with us here at Sytner Tamworth MINI. We strive to provide the best customer service possible and are glad that Amie was able to meet your needs. We are so pleased that you are happy with your new MINI and we hope you enjoy it for many years to come. Thank you for choosing Sytner Tamworth MINI.
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Ms Hogan. We are delighted to hear that you had an excellent experience with us at Sytner Tamworth MINI. Our staff take great pride in providing a friendly and helpful service to all our customers, and we are pleased that you felt this during your visit. We hope to welcome you back soon.
The service is really 'on point' with…
The service is really 'on point' with every issue swiftly dealt with in utmost professional manner with customer satisfaction as your priority.
13 octobre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Miss Mee. We are delighted to hear that you have had such a positive experience with us here at Sytner Tamworth MINI. We strive to ensure that our customers are always satisfied with the service they receive, and it is wonderful to hear that we have achieved this with you. We look forward to welcoming you back in the future and continuing to provide you with the highest level of service.
Courtney- MINI Tamworth
Although my car was delayed, Courtney was extremely helpful and her communication was excellent.
10 octobre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Miss McMullen. We are delighted to hear that Courtney was able to provide you with excellent communication and assistance. At Sytner Tamworth MINI, we strive to provide the highest level of customer service and we are sorry that your car was delayed. We hope that you are now enjoying your new car and we look forward to seeing you again soon.
Excellent service
7 octobre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Edna. We are delighted to hear that you had an excellent experience with us at Sytner Tamworth MINI. Our team strives to provide the highest level of customer service and we are pleased that you felt this was achieved. We hope that you will continue to enjoy your MINI and that you will come back to us for any future servicing or maintenance needs. Thank you again for your review and for choosing Sytner Tamworth MINI.
New Customer
I would just like to thank Alice for her help and assistance in guiding us most professionally during the process of purchasing our first Mini Countryman.
It was a pleasure doing business with the Sytner team at Tamworth and we are looking forward to taking delivery of our new car in a few weeks time.
Many thanks again.
5 octobre 2023
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Colin. We are delighted to hear that you had a pleasant experience with us at Sytner Tamworth MINI. We are proud to have Alice as part of our team and we are glad that she was able to guide you through the process of purchasing your first MINI Countryman. We look forward to seeing you soon when you come to collect your new car. Thank you for choosing Sytner Tamworth MINI and we hope you enjoy your new car.
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Christine. We are delighted to hear that you had a positive experience with us at Sytner Tamworth MINI. Our team is committed to providing excellent customer service and we are pleased that you found them to be helpful and friendly. We strive to ensure that all of our customers have a great experience with us and we are glad that we were able to meet your expectations. We look forward to seeing you again soon.
Returning mini lover
This is my 4th mini through Motsbility and my experience with the staff at Sytner Mini has been faultless.
Everyone made me feel like a member of the mini 'Family' from the time of the first phone call through the selection to the final collection of my treasured car.
I was made to feel the most important person through every step.
2 octobre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Carol. We are delighted to hear that you had such a positive experience with us here at Sytner Tamworth MINI. We strive to make every customer feel like part of the MINI family and it's wonderful to hear that we achieved this with you. We hope you enjoy your new car and we look forward to seeing you again soon.
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your 5 star review, Shifen! We are delighted to hear that you had a good experience with us at Sytner Tamworth MINI. Our team strives to provide the best service possible and we are glad that you found them to be helpful. We hope to see you again soon and that you continue to enjoy your MINI. Thank you for your support!
Very helpful staff able to talk me…
Very helpful staff able to talk me through everything, spent time explaining the controls
17 septembre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your 5 star review, Mr Clayton. We are delighted to hear that our staff at Sytner Tamworth MINI were able to provide you with the help and guidance you needed. We understand that it can be daunting when you are unfamiliar with the controls of a new car, so we are pleased that our team took the time to explain everything to you. We strive to provide the best customer service possible and are glad that we were able to meet your expectations. Thank you for your kind words.
Excellent customer service
The entire process from choosing a new car, discussing options and day of collection was effortless and enjoyable. Courtney was brilliant every step of the way - very impressed!
15 septembre 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Ms Lohoar. We are delighted to hear that you had an enjoyable experience with us here at Sytner Tamworth MINI. We strive to ensure that our customers have the best possible experience when choosing their new car, and it is great to hear that Courtney was able to provide you with the excellent service that we strive for. We hope that you are enjoying your new car and we look forward to seeing you again soon.
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words about our customer service at Sytner Tamworth MINI. We strive to ensure that all of our customers have the best possible experience when visiting us and it's great to hear that we have achieved this for you. Our team are always on hand to answer any questions you may have and provide helpful advice. We look forward to seeing you again soon.
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