Tapstore UK Ltd Avis 

Taps were clearly priced, as well as faster delivery. Supplied direct from manufacturer. Lack of clarity as to when they would be delivered was researched and resolved by Tapstore customer service without delay.

I cannot recommend this company more. The staff are knowledgable, efficient and polite and their products are good value. Their customer service is exceptional. Well done and thank you

Bought some very fancy and expensive taps, arrived with issues ( direct from supplier and not from tapstore ). Raised an issue in email, Teresa called straight away to resolve, asked for pictures which I sent, called supplier, obtained agreement to send replacements and allowed me to keep the first lot for spare parts. Could not ask for more than that - that a gem. I run a business, issues can happen and the true worth of a business is always going to be how quickly and how well they deal with things when that happens.

Ordered a Franke tap . Had not heard from courier, so rang tap store , lovely lady contacted courier to see what the delay was. Courier had noted down wrong postcode. Told it was coming on Monday courier would contact me . No word from courier so emailed tapstore by return I was informed of the time slot. Item arrived . Tapstore - of their own volition rang later that day to ensure my tap had arrived. Fantastic customer service, super super helpful . Highly recommend.

Amazing value and great service

Ordered a tap and need it asap as had been let down by another supplier.

Ordered online and emailed to ask when it would be received. Teresa replied quickly and confirmed it had been despatched and should be with me today...and it was!

Thank you Teresa and Tapstore!

Tapstore were very helpful in their advice and the sink was delivered on time.

The service was second to none, very informative and kept me updated regularly, thanks
Product reviews

Acquapuro ACQ-IFC+ Replacement Filter Cartridge
Very easy to swap over and install, comes with the two 3/8 x 1/4 90 degree connections, would be beneficial to have straight connectors too. Overall very satisfied and would recommend.

Easy to order and quick delivery. I would definitely recommend Tap Store

Very efficient products sent out in a timely manner and well packed too. Highly recommend.

The service was prompt and folowed up by a status update and then a personal e-mail. The customer focus seems to be refreshingly paramount. Well done Tap Store.

Really easy site to understand. Order arrived within 48 hours. Tap is of a really good quality. Would recommend this store without hesitation.

Quick and easy.
Delivery faster than expected.

I was having difficulty getting this particular sink locally and thus company did not make a drama out of my order. In fact, they were very efficient and friendly to someone who is slightly out of her depth in renovating a house. I would definitely recommend.

Fantastic service from this company and Tim in particular.
This gentleman spent at least 20 minutes on the phone to me helping me with a problem with my shower even though it became apparent to us both that i was not going to buy a shower pump from them.
Highly recommend this compan

I needed a replacement kitchen tap. From looking, choosing, ordering to delivery it was just 24 hours - what a fantastic result!

I ordered two taps, one of their taps I ordered said it would be delivered two weeks later as it was out of stock, they emailed a few weeks later to say it wouldn't be in stock anytime soon and offered me a matching tap for a discount. This is great service, kept me informed and offered a discount due to the inconvenience. After 4 months of renovating my house, I have had many bad experiences with customer service of many businesses, but I want to congratulate them on being pro-active and helpful with no hassle and sorted the issue out. Well done. It's a welcome change to many other companies.

Initial advice and guidance from Will which was spot on. Ordering process was straight forward. I was updated re delivery via Teresa and emails. Item arrived well packaged, looks good and appears to be working very well. I am very pleased with the product and the service provided by tapstore was excellent. I would highly recommend this company.
Dee C

Had exactly the tap I needed, ordered in that morning when plumber left and arrived 11am the next day and that was in the run up to Christmas - fantastic service.

Amazing customer service. They were super quick to answer my questions via email and again super quick to resolve all issues I had. I will definitely prefer them in my next orders

Excellent product and service to match. Will definitely use again.