teapigs Avis 

441
•
TrustScore 3 sur 5

2,8

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Having waited for the extended time of my order due to changing I.T. systems my delivery was being undertaken by EVRI. I received the “delivered” message and raced down the stairs in anticipation. No... Voir plus

Noté 3 sur 5 étoiles

As a subscriber the transition to the new website has been a disaster. Regular orders not arriving. Payments being declined. Unable to access the account. When it works it works great. Otherwise it’s... Voir plus

Noté 5 sur 5 étoiles

Had a mix of teas. Which I’m trying out. All so far have been as expected, delicious. Will be ordering again. Efficient and easy ordering on website, acknowledging and delivery. Thank you. Happy cus... Voir plus

Noté 1 sur 5 étoiles

Earlier this year I purchased the herbal tea 'calm'. They contacted me to say there was a problem with these bags. I found live insects crawling inside the bags. I sent a video, they then said they wo... Voir plus

À propos de l'entreprise

  1. Boutique de café

Écrit par l'entreprise

Back in 2006 the world of whole-leaf tea was boring, stuffy and outdated. Meanwhile, cool things were happening in the world of coffee. We saw the opportunity to get everyone drinking real tea again! And by real we mean big leaf and big on flavour. So, in November 2006 teapigs was born. Our mission today is the same as it was back in 2006: to get everyone drinking top quality, whole-leaf, great tasting tea - and to do business a bit differently while we're at it. All natural. No nasties. BIG leaf = BIG flavour. Simple!


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

441 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 4 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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2,8

Tous les avis

(441)

145 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent

Yes, arrived very quickly (only took a couple of days) and truly excellent tea!

13 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

All-round quality

Prompt service and delivery. Excellent quality.
Have tried all three of my choices & they are all delicious. Website clear & very easy to navigate.

12 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

You don't know what you're missing!

We first found Tea Pigs in a cafe in the New Forest years ago. We bought some flavours to take away with us, and found them online later. I couldn't live now without my daily fix of Jasmine Pearls! But there are others we love too: old favorites e.g. Calm and Silver Tips, and some new e.g. Chamomile Lullaby and Pumpkin Spiced Chai. The website is easy to navigate, to find out what the tea tastes like, and to order. Delivery took 2 days with Royal Mail. Very happy with the service.

7 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Excellent. I will always buy their Calm, Sleep and Cleanse teas because they really work.
Their other teas especially the Liquorice and Peppermint are simply delicious.
I'll never be without!
Thank you Teapigs.

6 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Appalling delivery

They use EVRI to dump their orders at the buyers address. - nuff said about Teapigs.
Also it’s impossible to speak with a human. Every conversation is carried out by a bot which is useless.
Shame Teapigs let themselves down so badly by using an incompetent and ineffective so called delivery company. Their tea bags are good but maybe it’s time to look elsewhere for my tea

9 octobre 2026
Avis spontané
Noté 3 sur 5 étoiles

I have had nothing but trouble since…

I have had nothing but trouble since the website was changed, lost all my details, all my subscription information and I had to set everything up again but that wasnt the end of it. My card, which I know is good, was rejected multiple times, suddenly it was accepted after I had given up and Tea appeared. I was offered £5 for my trouble, which didn't appear. If I didn't like the tea so much I would be off to another brand. I went from happy customer to really not happy. This went on for over a month and Customer service must have trouble with their email as no one bothered to respond to my mail.

5 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Shocking service

Changed my 2 weekly order to 4 weekly. Two weeks after the last order, another is dispatched to me, with no notice or option to delay (which used to happen).
When I pointed out the error I was told I would need to take the time to go to the PO to return it, despite me having already changed the frequency.
For a £10 order they have just lost a repeat customer.

30 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Very good all round service

This company is agile in response and prompt in delivery.
I like its ethical policies and have always enjoyed its products.
Customer service has been very helpful and knowledgable

29 septembre 2026
Avis spontané
Noté 3 sur 5 étoiles

Need to up their game with stock!

I love tea pigs and signed up to a subscription however, get fed up with them always being out of stock and not getting my order. Surely stock levels should be managed to ensure subscriptions at the least can be fulfilled on time.

1 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Tasty quality tea without nasty chemicals

Quality products without nasty filler chemicals, good delivery service. Order from them as shops don't sell the full range. Excellent range of decaf teas. I have chemical sensitivity causing Hives, so need to find teabags with out "Natural flavourings" which can be anything from natural derived flavours to chemicals completely made in a lab. Never had any reactions from their products.

29 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Tasting Tea

Great Tasting Tea - Calm & Bedtime Sleepy/Apple
Easy to navigate website
Brilliant customer service and always prompt delivery
Highly recommend

25 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Great tea, terrible customer service

I love Teapigs Darjeeling Earl Grey. Unfortunately my last order placed 3 weeks ago has not arrived and I have been continually fobbed off my poor customer service.

Would not recommend ordering direct.

22 septembre 2026
Avis spontané

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