Loosing a member of your family is one of the most difficult emotional challenges one must face. The true unconditional love we shared with our sweet pooch was genuine. In an effort to keep his spirit... Voir plus
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Ordered and paid for a product to isle of man uk On online order form has United Kingdom for delivery of product. Twice emailed that product is being made . Twice emailed with address iss... Voir plus
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Giving 2 stars as the shipping timeline was actually great. Lost other all other stars for quality of work. DO NOT and I repeat do not order the resin portrait. ALL you get is a light cheap canva... Voir plus
Absolutely chuffed to bits with my 50cm Suncatcher of Finn. The image was exactly as the photo attached, but the depth of detail was incredible. I felt like I could stroke him and talk to him. Sadly,... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Tedooo is the perfect platform to shop unique handmade or customized items, sell without paying fees, and socialize with over 1M creative people!💙 Join Tedooo today - it's free!
Coordonnées de contact
Etats-Unis
- Support@tedooo.com
- www.tedooo.com
3,5
Moyen
960 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My order is fantabulous!
My order is fantabulous! I ordered it as a gift for my cousin, who lost her dog just a few months ago. She hasn’t seen it yet, but I know that it is going to make her cry! Simply put… it’s beautiful! Thank you!
26 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Dana,
Thank you so much for your wonderful review! We’re truly happy to hear that you love the piece, and we hope it brings your cousin a special and meaningful memory of her beloved dog. ❤️
We really appreciate you choosing Tedooo for such a heartfelt gift.
Best,
Emma from Tedooo Support
Finally got our portrait of our late…
Finally got our portrait of our late dog almost 4 months later. It’s a picture of her for sure but DEFINITELY not worth the price paid or the time waiting. I was under the impression that this was a hand pieced stained glass portrait. It’s most definitely not. I mean we can tell that it’s our dog but for the price AND the time we waited absolutely not. I would not recommend.
26 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Emily,
We sincerely apologize for the long wait and that your portrait did not meet your expectations. We’d like the opportunity to make this right.
We tried to locate your order but couldn’t find it with the available information. Please email support@tedooo.com with the subject “Trustpilot - Emily” and include your order number so we can review it.
If there’s a quality issue, we’d be happy to arrange a free replacement and make sure the new piece receives extra attention.
Best,
Emma from Tedooo Support
So far I have ordered six of these…
So far I have ordered six of these stain glass pictures for my children and grandchildren of their pets for Christmas. Plus one of my dog for myself. They are so beautiful and are even better than what I ever expected. They make the perfect gift, Christmas shopping done!
1 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Susan,
Thank you so much for your wonderful review! We’re thrilled to hear that you’ve ordered six pieces for your children and grandchildren, plus one for yourself. It means so much to know that they turned out even better than you expected!
We hope your family loves these special gifts as much as you do. ❤️
Best,
Emma from Tedooo Support
The product was lost in shipping
The product was lost in shipping. Then I got another it came today but it was broken overall I wasn’t satisfied with the product it looked better online
26 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Kristina,
We sincerely apologize for the shipping issues and that your replacement arrived damaged and didn’t meet your expectations. We’d like to make this right.
We tried to locate your order but couldn’t find it with the available information. Please email support@tedooo.com with the subject “Trustpilot - Kristina” and include your order number so we can review this and assist you further.
We’d be happy to arrange a free replacement and make sure we pay closer attention to the details of the new piece. We’d really appreciate the opportunity to make this right.
Best,
Emma from Tedooo Support
Absolutely hated the finished product
Absolutely hated the finished product. Worst $200 I have ever spent. Do not buy their “glass” portrait because it’s not glass at all. They look like they took plastic over an AI picture. Do not buy!
26 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Brigette,
We’re sorry that the finished product did not meet your expectations. We’ve sent you an email and would be happy to arrange a free replacement for you.
We’ll also make sure to pay close attention to the details and quality of the replacement. We hope to have the opportunity to make this right.
Best,
Emma from Tedooo Support
Did not come complete
Did not come complete. The name of the dog was missing part of the lettering
26 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Scott,
We’re sorry that Baxter’s name was missing part of the lettering. We’ve sent you an email with details about your free replacement and want to make sure the corrected piece is completed properly.
Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best,
Emma from Tedooo Support
This company has really cool quality…
This company has really cool quality products, but their service is inferior. I ordered from them 2 months ago and still have not received my order.
I did receive a product that ommitted my pets name, which I did not order. This was a gift and their inability to deliver timely, is a source of embarrassment for me.
Stay away if you are ordering on a time line.
I did receive an email reply and the company apologized and gave me a free gift to show their appreciation. They put their money where their mouth is.
31 juillet 2026
Avis spontané
Réponse de Tedooo
Hi Chris,
We sincerely apologize for the long wait and the frustration this has caused, especially since the order was intended as a gift. We’ve sent you an update by email and included a small gift as a thank you for your patience.
We’re doing everything we can to get your order to you as soon as possible and truly appreciate the opportunity to make this right.
Best,
Emma from Tedooo Support
Gross misspelling of name
Gross misspelling of name. Even after I corrected spelling in the proof. Refused to do anything. So dissatisfied. Paid a lot of money for my signature brand only to not be able to show it off
25 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Gail,
We’re sorry about the misspelled name and understand how disappointing this must have been. We’ve sent you an email and would be happy to arrange a free replacement with the correct spelling.
Thank you for bringing this to our attention. We want to make things right.
Best,
Emma from Tedooo Support
Still waiting for my product after 12…
Still waiting for my product after 12 weeks! A progress photo drew concerns then I was assured it would be fixed. The final product is EXACTLY the same as the progress photo where I already expressed dissatisfaction. I have asked for a full refund as I still do not have the product…. I am over this company. They dodge all my questions
6 juillet 2026
Avis spontané
Réponse de Tedooo
Hi Dan,
We’re sorry for the long wait and for the frustration this has caused. We’d like the opportunity to look into your order and assist you properly.
Unfortunately, we couldn’t locate your order with the information available. Please email support@tedooo.com with the subject “Trustpilot - Dan” and include your order number so we can review it and help make things right.
Best,
Emma from Tedooo Support
Don’t get scammed like I did.
After waiting two months for my dogs portrait, I was extremely disappointed in what I received. I was expecting a portrait created by glueing together individual tiles. What I got was a clear sheet of “tiles” placed over a color picture of my dog. I expected a work of art and got cheap crap that definitely wasn’t worth a tenth of what I paid for it. Scammed again by grifters on social media!
25 septembre 2026
Avis spontané
Réponse de Tedooo
Hi James,
We’re sorry that the portrait did not meet your expectations, especially after a long wait. We understand your concerns about the design and the final result, and we’d like to look into this and make things right.
We tried to locate your order but couldn’t find it with the information available. Please email support@tedooo.com with the subject “Trustpilot - James” and include your order number so we can review your order and assist you further.
Best,
Emma from Tedooo Support
WHAT A RIP OFF!
I just received the item that I ordered back in July 21st and today it is September 25th. What I receive is nothing like I was shown in their markup of the actual photo. What they showed you on these customers videos is not actual and total falsehoods. If I could upload photos of the products, they advertise and the photo of what I received you would see what I am talking about. The quality is so cheap! Please stay clear of this company. It’s nothing but a scam and not worth the money for their items. Also, beware that all sales once you place your orders are final and they are no returns! The only way that you would get a refund is if you cancel the order within three hours after placing it. What a waste of time!
25 septembre 2026
Avis spontané
Réponse de Tedooo
Hi A. Rivera,
We’re sorry that your order did not meet your expectations, especially after the long wait. We understand your concerns about the quality and the difference between what you expected and what you received.
We tried to locate your order but couldn’t find it with the information available. Please email support@tedooo.com with the subject “Trustpilot - A. Rivera” and include your order number so we can review it and assist you accordingly.
Thank you for bringing this to our attention. We’d appreciate the opportunity to look into this and make things right.
Best,
Emma from Tedooo Support
Extremely unimpressed
Item took an exceptionally long time to arrive - almost two months past the projected arrival date. When it did arrive, the item was damaged and marked up. The shipping box was not damaged, so this indicates that the item was marked and damaged prior to shipping but was shipped out anyway.
24 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Arlene,
We’re sorry for the long delay and that your item arrived damaged and marked. We understand how disappointing this must have been, especially after waiting so long for your order.
We tried to locate your order but couldn’t find it with the information available. Please email support@tedooo.com with the subject “Trustpilot - Arlene” and include your order number so we can review it and assist you accordingly.
Thank you for bringing this to our attention. We’d really appreciate the opportunity to make this right.
Best,
Emma from Tedooo Support
Beautiful suncatchers!
So far we have ordered 6 different items and we are more than happy. The quality of our suncatchers and Christmas tree ball is so beautiful! I bought three of the 6 for memorial presents for family and a friend. The other three my daughter bought for me as a memorial for my pets that just passed away this past year. I highly recommend this company!
24 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Katherine,
Thank you so much for your wonderful review! We’re truly happy to hear that you’re pleased with all six pieces and especially that they’ve become meaningful memorial gifts for your family and friends.
We’re honored to be part of such special memories of your beloved pets. ❤️
Best,
Emma from Tedooo Support
Perfect in every way
Have to admit, was skeptical to order not knowing exactly what we were going to receive but we wanted something to memorialize our fur baby and we are not disappointed. We ordered the largest size and this piece is absolutely gorgeous.. WE LOVE IT! Thank you for capturing our happy goofy girl just as we remember her. Oh and we Love it so much, we've ordered another as a gift
22 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Fiona,
Thank you so much for your heartfelt review! We’re truly touched to hear how much you love the piece and that we were able to capture your fur baby’s memory so beautifully.
We’re also so happy to hear that you loved it enough to order another one as a gift. It means a lot to us, and we truly appreciate your support.
We look forward to creating something special for you again!
Best regards,
Emma from Tedooo Support
The item came slightly damaged
The item came slightly damaged, the blue overlay is tore and coming off in some areas.
24 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Edward,
We’re sorry to hear that your item arrived slightly damaged. We’ve sent you an email so we can assist you and arrange a free replacement.
As a thank you for your patience, we’ve also sent you a small gift. We truly appreciate you bringing this to our attention and would love the opportunity to make things right.
Best regards,
Emma from Tedooo Support
The quality is exceptional 👌
The quality is exceptional 👌
I ❤️ it.
And yes it's REAL glass not plastic!
It took a while to arrive but totally worth the wait for such a great 3D result. I would recommend to anyone who loves their animals to get this done. What a talking piece 👏
24 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Mel,
Thank you so much for your amazing review! We’re thrilled to hear that you love the quality and 3D result of your piece. We truly appreciate your patience and kind recommendation.
We’re so happy you’re enjoying your new artwork, and we hope it continues to be a beautiful talking piece for years to come!
Best regards,
Emma from Tedooo Support
Expect less than your preview.
Way overpriced. Shipping time is super long. Ordered the "Glass breakthrough". The preview looks amazing, so what we got paled in comparison.
It's nice but not amazing
Edit: It was a gift so it wasn't my email. I will email you as requested
23 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Stephani,
We’re sorry to hear that your order did not meet your expectations. We tried to locate your order using the information available, but unfortunately, we were unable to find it.
Please email us at support@tedooo.com with the subject line “Trustpilot - Stephani” and include your order number so we can review your order and assist you accordingly.
If there is a quality issue with the product, we’ll be happy to provide a free replacement. We’d appreciate the opportunity to make things right.
Best regards,
Emma from Tedooo Support
It turned out better than I expected
It turned out better than I expected. It’s a quality piece and I love it. I’m so happy with the colors and the photo is very clear
24 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Samantha,
Thank you so much for your wonderful review! We’re thrilled to hear that you love your piece and are happy with the colors and photo quality.
We truly appreciate your support and kind words. As a small thank you, we’ve also sent a gift to your email.
We look forward to creating something special for you again!
Best regards,
Emma from Tedooo Support
I ordered and it took a long time…
I ordered and it took a long time before i received my picture but customer service responded to my complaint immediately. Then they gave me a free dream catcher for a gift for my waiting. When the product arrived it both of them were beautiful it was worth the wait. Thank you whoever say it’s a scam site don’t know what they are talking about. If you want quick delivery buy cheap stuff off amazon
24 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Jean,
Thank you so much for your wonderful review! We truly appreciate your patience and kind words about our customer service and products. We’re so happy to hear that you loved both your picture and Dream Catcher.
As a small thank you, we’ve also sent a gift to your email. We truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Emma from Tedooo Support
Such an absolutely beautiful job…
Such an absolutely beautiful job portraying my baby girl. Thank you so much. Order #34045973
21 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Diane,
Thank you so much for your beautiful review! We’re truly happy to hear that you love how your baby girl was portrayed. It means so much to us to be part of such a special memory.
We truly appreciate your support and kind words.
Best regards,
Emma from Tedooo Support
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