Loosing a member of your family is one of the most difficult emotional challenges one must face. The true unconditional love we shared with our sweet pooch was genuine. In an effort to keep his spirit... Voir plus
L'entreprise a répondu
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Absolutely chuffed to bits with my 50cm Suncatcher of Finn. The image was exactly as the photo attached, but the depth of detail was incredible. I felt like I could stroke him and talk to him. Sadly,... Voir plus
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Ordered and paid for a product to isle of man uk On online order form has United Kingdom for delivery of product. Twice emailed that product is being made . Twice emailed with address iss... Voir plus
L'entreprise a répondu
Giving 2 stars as the shipping timeline was actually great. Lost other all other stars for quality of work. DO NOT and I repeat do not order the resin portrait. ALL you get is a light cheap canva... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Tedooo is the perfect platform to shop unique handmade or customized items, sell without paying fees, and socialize with over 1M creative people!💙 Join Tedooo today - it's free!
Coordonnées de contact
Etats-Unis
- Support@tedooo.com
- www.tedooo.com
3,5
Moyen
959 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I couldn’t be more happy with my final…
I couldn’t be more happy with my final product. It is way beyond what I even thought it would be.
29 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Tina,
Thank you so much for your wonderful feedback! We’re so happy to hear that you’re thrilled with your final piece and that it turned out even better than you expected.
We truly appreciate your support and hope you enjoy your beautiful piece for years to come! 💙
Best regards,
Emma from Tedooo Support
The worst service ever
The worst service ever
We are now 3 months into buying and not received. Keep getting emails saying it’s on its way. They don’t send tracking details. I think it’s a scam. Stay away at all costs.
30 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Carl,
We’re truly sorry for the long wait and frustration you’ve experienced with your order. We understand how disappointing it is to wait this long without receiving clear tracking updates.
We’ve sent you an email with the details of your order, and we’d really like the opportunity to assist you accordingly and work toward making things right.
Thank you for bringing this to our attention.
Best regards,
Emma from Tedooo Support
I Love it
I Love it ! When I opened the box my jaw dropped it was so amazing 👏👏❤️❤️
30 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Sherri,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your piece and that it exceeded your expectations. ❤️
We truly appreciate your support!
Best regards,
Emma from Tedooo Support
It took me a while to get but I…
It took me a while to get but I couldn't be more pleased with it . My dog looks so life like
30 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Bonnie,
Thank you for your kind words! We’re so happy to hear that you love your piece and that your dog looks so lifelike. We truly appreciate your patience and support! 💙
Best regards,
Emma from Tedooo Support
13+ weeks to delivery
I have to say, the piece looks exceptional, but there were so many issues:
1. From order to final delivery - 13+ weeks
2. Tracking information is explanatory but can’t verify with shipping company and asks for a email to access which is not your email.
3. Package finally arrives today and the frame comes apart trying to remove it from the box as it can’t withstand the weight of the piece.
30 septembre 2026
Avis spontané
Réponse de Tedooo
Hi LC,
We’re truly sorry for the long delivery time and the issues you experienced with the tracking and frame. We understand how frustrating this must have been.
We tried to locate your order with the information available to us, but unfortunately, we were unable to find it. Please email us at support@tedooo.com with the subject “Trustpilot - LC” and include your order number so we can assist you accordingly.
We apologize for the inconvenience and look forward to helping you.
Best regards,
Emma from Tedooo Support
Clarity of picture
Clarity of picture , delivery time (complete tracking available).
10 out of 10.
28 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Stephen,
Thank you so much for the 10 out of 10! We’re really happy to hear that you’re satisfied with the picture clarity and delivery tracking.
We truly appreciate your support and feedback! ❤️
Best regards,
Emma from Tedooo Support
A very beautiful design made from a…
A very beautiful design made from a picture I sent. Exact image. Excellent quality.
28 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Deborah,
Thank you so much for your wonderful feedback! We’re so happy to hear that you loved the design and that the image came out exactly as you expected. We’re also glad you’re happy with the quality.
We truly appreciate your support! ❤️
Best regards,
Emma from Tedooo Support
HORRIBLE ITEM AND EXPERIENCE
Ordered a LARGE pice supposed
To look like my dog breaking through glass. First off my order wasn’t worked on until at least 1.5 months after ordering g. I emailed and asked to cancel they refused even tho it’s wasn’t made yet. Was to be a bday gift for my husband. Anyhow long story short it finally arrived almost 3 months later - and it’s the ugliest thing I’ve ever seen. NOTHING like the picture they sent. Still won’t refund me. I paid over $300 Canadian for this ugly thing
26 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Tara,
We sincerely apologize for the long wait and that your order did not meet your expectations. We understand how disappointing this experience must have been, especially after waiting so long.
We want to make things right and have processed a free replacement for you. We’ve also sent you an email with the full details regarding your replacement.
We truly appreciate your patience and hope we can provide you with a much better experience this time.
Best regards,
Emma from Tedooo Support
Our picture we had made of our dog Loki…
Our picture we had made of our dog Loki was beautifully made.
28 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Leo,
Thank you so much for your kind words! We’re so happy to hear that you love how Loki’s picture turned out. It means a lot to us that you’re happy with the finished piece.
We truly appreciate your support! ❤️
Best regards,
Emma from Tedooo Support
Was kept up to date from the start of…
Was kept up to date from the start of my order. End result is amazing. Thank you.
29 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Peter,
Thank you so much for your kind review! We’re happy to hear that you were kept updated throughout the process and that you’re happy with the final result.
We truly appreciate your support and hope you enjoy your piece! ❤️
Best regards,
Emma from Tedooo Support
This came out beautiful
This came out beautiful! The only thing I was disappointed in was AI straightened his teeth. Thank you for making such a beautiful tribute to my son’s buddy who he lost in a house fire.
29 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Judy,
Thank you for your kind feedback. We’re glad you found the piece beautiful and that it could be part of such a meaningful tribute. We’re sorry about the detail with the teeth and appreciate your understanding. ❤️
Best regards,
Emma from Tedooo Support
Not only is it absolutely beautiful
Not only is it absolutely beautiful, it's more beautiful in person. It was shipped quickly. Packing was perfect! Absolutely stunning!
I absolutely love it! It's like my Winnie is looking at me from all directions!
28 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Julie,
Thank you so much for your wonderful review! We’re so happy to hear that you love your piece and that Winnie feels like she’s looking at you from every direction. ❤️
It means a lot to us to know that you’re happy with the quality, packaging, and overall experience. Thank you again for choosing Tedooo!
Best regards,
Emma from Tedooo Support
It was more beautiful and more than I…
It was more beautiful and more than I expected.
28 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Sidney,
Thank you so much for your kind review! We’re happy to hear that your piece was even more beautiful than you expected. ❤️
Best regards,
Emma from Tedooo Support
100٪ quality
100٪ quality. Captured our fur baby like no other. Truly special and I will return!
27 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Alex,
Thank you so much for your wonderful review! We’re so happy to hear that we captured your fur baby in such a special way. ❤️
We truly appreciate your support and look forward to creating something special for you again!
Best regards,
Emma from Tedooo Support
Amazing product
Customer service is excellent. The quality of the item was absolutely amazing. The item did have A super tiny bit of damage. Nothing that took away from the item itself. After taking A moment to really look at the product. I don't consider the tiny flaw to be damage. I think it actually adds to the look of the product. I would highly recommend.
29 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Seth,
Thank you for your kind review! We’re so happy to hear you loved the quality of your item and had a great experience with our customer service. We really appreciate your support and recommendation! ❤️
Best regards,
Emma from Tedooo Support
I’m absolutely in love with how this…
I’m absolutely in love with how this turned out ❤️ My order was delayed, but the customer service team was so nice and offered me store credit, which I ended up using for this piece. I’m honestly so glad I did!
The pieces are beautiful and very well made, and seeing my dog’s photos turned into this mosaic made it even more special. It’s such a unique keepsake, and I couldn’t be happier with it.
I’ll definitely be ordering more in the future I think these would make such a beautiful and thoughtful gift!
15 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Andreza,
Thank you so much for your lovely review! ❤️ We’re so happy you love how your dog’s photos turned out and that you’re happy with your piece.
We truly appreciate your patience with the delay and your kind words about our customer service. Thank you for your support and for recommending us as a thoughtful gift!
Best regards,
Emma from Tedooo Support
I joined this platform as an artisan…
I joined this platform as an artisan and initially had a positive experience. The app’s support was helpful, and the platform seemed designed to help crafters and makers showcase and sell their handmade work.
However, in March 2026, the company appeared to shift its focus away from the artisans and crafters who helped build the community and platform. Many of us participated in beta testing what we understood to be an artisan/crafter-focused feature, only to see it become part of their separate “Vision” platform, centered on creating mosaic artwork through an e-commerce mass produced product company with very high prices.
Previously, artisans could be featured on the website, making it easier for visitors and potential buyers to discover our shops and handcrafted items. Now, unless someone already has a direct link to a specific shop, they can no longer search and find featured artisans or browse their products through the website. There was no advance notice that this discovery feature would be removed.
We then received an email stating that artisans will no longer the feature/focus on the app as well, as the app will now be aligned with the current website and their mass produced Vision items. The email suggested using other social-media platforms to promote our products and provided a direct link to share with customers. But promoting shops and connecting makers with buyers was already a key feature of the app—and previously of the website.
This timing is especially disappointing because many crafters have been preparing holiday promotions and advertising campaigns. We are now left scrambling to find a new platform and notify followers about where they can find our work and shop item posts.
After more than five years of helping build this platform and community, this feels like a major disservice to the artisans and crafters who supported it from the beginning.
27 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Charlene,
I read your review and wanted to reach out personally. I completely understand why these changes have been frustrating, especially after being part of Tedooo for so many years and building your presence on the platform.
You and many other artisans helped shape the Tedooo community, and we truly value that. We also understand that we should have communicated the recent changes more clearly.
What we want to explain is that Tedooo isn’t moving away from helping small businesses — we’re building something much bigger for them.
We’ve created the Tedooo Operating System, designed to give businesses like yours your own professional website, together with logistics, customer support, marketing, data, growth tools and management — all in one place.
The goal is to help you build and grow your own brand, without needing a large team or depending entirely on a marketplace for discovery.
Because you’ve been part of Tedooo for years, we’d love to give you priority early access before we open it more widely.
You can take a first look at www.Tedooo.io
Thank you for being honest with us and for being part of Tedooo for so long. We genuinely hope you’ll be part of this next chapter too.
Best regards,
The Tedooo Team
After waiting 3 months ….The work is…
After waiting 3 months ….The work is beautiful but it’s broken into 4 pieces. Very poor packaging. Not acceptable. I will need to dispute the charges.
27 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Debra,
We sincerely apologize for the long wait and for your order arriving damaged. We understand how disappointing this must have been, especially after waiting so long.
We’ve sent you an email with the details of your free replacement, and we truly want to make things right for you. We hope we can turn this experience around and provide you with the quality you expected.
Best regards,
Emma from Tedooo Support
Excellent experience
Excellent experience. Sunchaser came faster than expected from overseas. Depiction of our GSD is exactly like his picture, not a caricature like most others I looked at before ordering. Colors are vibrant and blend well. I am very happy with the end result and am sure my wife will love it when I give her this as a gift.
17 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Barry,
Thank you so much for your kind review! We’re thrilled to hear you’re happy with the suncatcher and the way your GSD turned out. We hope your wife loves it too!
Best regards,
Emma from Tedooo Support
My order is fantabulous!
My order is fantabulous! I ordered it as a gift for my cousin, who lost her dog just a few months ago. She hasn’t seen it yet, but I know that it is going to make her cry! Simply put… it’s beautiful! Thank you!
26 septembre 2026
Avis spontané
Réponse de Tedooo
Hi Dana,
Thank you so much for your wonderful review! We’re truly happy to hear that you love the piece, and we hope it brings your cousin a special and meaningful memory of her beloved dog. ❤️
We really appreciate you choosing Tedooo for such a heartfelt gift.
Best,
Emma from Tedooo Support
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