For my very first time at Tenpin, I had an absolute blast!! I did not know what to expect, but with multiple activities under one roof, it was fun, fun, funnnn!! In the Laser Tag room, we felt like bi... Voir plus
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Établissement
Changer d'établissementParrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG Manchester, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
We had such a good time at Tenpin Bowling at Parrs Wood! 🎳 Definitely worth the money and a great way to spend a couple of hours, especially if you’ve got wild children who need to burn off some ener... Voir plus
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My daughter had her 11th birthday party at Tenpin ParrsWood on Sunday 30th August. Your members of staff Charlie and Katie were absolutely amazing. They engaged the children with games and dancing but... Voir plus
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The bowling and pizza were great, all vet efficient. The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an a... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG, Manchester, Royaume-Uni
- 0333 034 6100
3,9
Bien
182 avis
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Very good service
25 janvier 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hello, thank you very much for the wonderful 5* review of Tenpin Manchester Parrs Wood! We are delighted you had a great time with us and we can't wait to see you again soon! Best wishes - Mel
Very bad experience.
We had to wait 45 minutes for a lane we had booked online after being told when we checked in the lanes would be ready in 20 minutes. We had booked two as we had a large group.
Then half way thru our first game on one of the lane the reception staff removed our game. Unbeknown to us they had moved us to a different lane away from our second lane for no apparent reason as our lanes were running smoothly. It took them 20 mins to sort the issue meaning once it was sorted our other lane had finished the first game and started the second.
The staff didn’t seem to know what was going on and took forever to communicate with each other. Whole experience when you have young children was a nightmare.
17 janvier 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hi Laura,
We're sorry your experience was so frustrating. The wait time and lane confusion, especially with children, is not the standard we aim for. We appreciate your feedback and will address these issues with our team to improve our service and communication. If you would like us to reach out please send an email to customer.feedback@tenpin.co.uk using the subject as "Review - Manchester Parrs Wood" and will will contact you to discuss this. Best wishes - Clare
We had a wheelchair user in our party
We had a wheelchair user in our party. I had been assured that all lanes were accessible with a ramp. We had to wait several minutes, with two reminders, for the ramp to arrive. The ramped slope was quite steep and at one point the ramp came off the top of the step and was stuck under the wheelchair, taking two of us to remove it.
18 janvier 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hi Jenny,
We appreciate you taking the time to share your experience. We're sorry the ramp access wasn't readily available and presented difficulties. We will review our accessibility procedures to ensure a smoother and safer experience for all our guests. Best wishes - Clare
Good First Impressions
Decent enough experience. Refreshing to not be obliged to use bowling shoes. Scoring console easy enough to set up. Everyone had a good time and my son enjoyed his first taste of bowling. Would use here again in future.
17 janvier 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hi Martin,
Thank you for your lovely 4* review at Tenpin Parrs wood! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear everything was nice and easy for you upon arrival. We look forward to hopefully welcoming you back again very soon! Best wishes- Steph
Chaotic
Chaotic. Ball kept getting stuck in the lane and we had to use balls to clear them which affected our game. Had the call assistant button pressed 2 separate times for over 10 mins. Gave up and had to search around for someone to help.
10 janvier 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hello Pauline, Thank you for taking your time to leave us some feedback. We are sorry to hear that we were extremely busy during your previous visit, which resulted in some delays. We do hope to see you again soon for a much smoother experience. Many Thanks - Kimberley
The machine had at least few problems…
The machine had at least few problems and wasted a bit of time to rectify which delayed our cinema!
Toilets were extremely dirty!
We went there on Tuesday around 4pm!
6 janvier 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hello Percy, Thank you for taking your time to leave us some comments from your recent visit to our Tenpin in Parrs Wood. We are sorry to hear the issues you faced while on our machines. We will pass your feedback onto our team to help us make some more improvements. We do hope to see you again soon for a much better experience. Many Thanks - Kimberley
Réponse de Tenpin - Manchester - Parrs Wood
Hi Alison, thank you for leaving Tenpin Manchester Parrs Wood a fab 5* rating. We are so pleased to hear everyone had a great time and we look forward to seeing you all again soon! Best wishes - Kaylee
The bowling was good however the…
The bowling was good however the majority of the staff we interacted with were less than interested at one piont someone cleared our plates without asking and they still had food on them
1 janvier 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hi, thank you for taking the time to leave a review of Tenpin Manchester Parrs Wood. It's great to hear you had a fun bowling experience. We are sorry to hear that parts of your visit let down your experience. We will ensure your feedback is passed onto the relevant team so that future improvements can be made. Hope to see you back again in the future for a much better experience.
Take care,
Kirsty
Really quick help at reception
Really quick help at reception, all bowling automated perfectly.
1 janvier 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hi Michael,
Thank you for your fantastic 5* review at Tenpin Parrs Wood! We are delighted you've had such a great time whilst on your recent visit to us! It's great to see you found the staff so friendly and helpful and we look forward to welcoming you back again very soon! Best wishes- Steph
Was rubbish
Was rubbish, balls were rubbish all mainly small holes staff not botherd to help and the lanes kept getting clogged up. On 2 games between 3 people mush have got clogged or malfunctioned atleast 15 times. Sat around waiting for staff to come and sort it out.
20 décembre 2025
Réponse de Tenpin - Manchester - Parrs Wood
Hi Anthony,
Thank you for your 1* review at Tenpin Parrs Wood! We are very sorry to hear you found your most recent visit to us so disappointing, We will ensure this is passed across to the correct team as your feedback is important to us. We do hope to welcome you back again for hopefully a 5* experience. Best wishes- Steph
Amazing staff
21 décembre 2025
Réponse de Tenpin - Manchester - Parrs Wood
Hello, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Parrs Wood. We will pass your lovely feedback onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
Staff very friendly and welcoming when…
Staff very friendly and welcoming when checking in.
20 décembre 2025
Réponse de Tenpin - Manchester - Parrs Wood
Hi Susan, thank you so much for the lovely review of Tenpin Parrs Wood. We are pleased to hear you had a great time and that the team had a positive impact on your visit. Hope to see you again soon.
Take care,
Kirsty
I booked 2 games and food online
I booked 2 games and food online. I expected the food to arrive sometime during the first game. It didn't arrive until half way through the 2nd game and we didn't have time to eat it before we finished the game. When the game finished the next players turned up and we had to grab the food and move. Not a great outcome.
19 décembre 2025
Réponse de Tenpin - Manchester - Parrs Wood
Hi Paul,
Thank you for your 3* review at Tenpin Parrs Wood! We are very sorry to hear you've not had a great experience whilst on your recent visit to us and the food come out later than expected. We will ensure this is passed across to the correct team to make any future improvements needed and hope to welcome you back again very soon! Best wishes- Steph
Service and staff were fantastic
Service and staff were fantastic. Great fun, would definitely recommend 👌
20 décembre 2025
Réponse de Tenpin - Manchester - Parrs Wood
Hi Sharron, thank you for the fabulous 5* review of Tenpin Manchester Parrs Wood! We are thrilled you had such a great time and found our team fantastic during your visit and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel
Fun with the family
We went to have some family fun with our children, They all had a brilliant time and all staff were excellent as always.
13 décembre 2025
Réponse de Tenpin - Manchester - Parrs Wood
Hi Tracey, thank you for taking the time to write a review for Tenpin Parrs Wood! We're so pleased to hear that you had a great time with your family, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Technical issues and no drinks arrived
We arrived at our lane and after the first bowl there was a technical issue. We asked 4 members if staff for help and they radioed for a reset but it didn’t work. We then asked to be moved to another lane which worked fine.
We ordered a round of drinks that never came. We were up and down to the bar but no one was there. After an hour and 15 it transpired that the order was mistakenly cancelled so we bought a round from the bar at the end of our two games. It was my birthday and not an enjoyable experience. Too many young staff and no management. I won’t bowl there again.
14 décembre 2025
Réponse de Tenpin - Manchester - Parrs Wood
Hello there, thank you for taking your time to leave us some feedback for our Tenpin in Manchester. We are sorry to hear that you had a few issues during your visit with us. If you would like to discuss this further, please do reach out to us. We do hope to see you again for a much better experience. Our apologies - Kimberley
Had an awful experience a few months…
Had an awful experience a few months ago and was told to go in for a free game of choice and food, 3 occasions I visited the entertainment centre and got denied this request. Numerous times now I have responded back to the original email with ‘given voucher’ and all communications have been ignored.
14 juin 2025
Avis spontané
Réponse de Tenpin - Manchester - Parrs Wood
Hi Tanya, thank you for taking the time to write a review for Tenpin Parrs Wood. We're very sorry to hear that you had a previous bad experience and that you have had issues redeeming a voucher. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Parss Wood', and we can pass this to the correct team to be looked into. Best wishes - Adelaide
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