Can't fault any of the staff, when adding to our booking in the phone it was easy, when in the venue (Stoke) all staff were so helpful, kind and pleasant to talk to. We all had a wonderful time bowlin... Voir plus
L'entreprise a répondu

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Can't fault any of the staff, when adding to our booking in the phone it was easy, when in the venue (Stoke) all staff were so helpful, kind and pleasant to talk to. We all had a wonderful time bowlin... Voir plus
L'entreprise a répondu
Music was loud for children with sensory issues, the seating was tired and ripped in places Also bowling balls I struggled to fit my fingers into the balls with extra large being available only on he... Voir plus
L'entreprise a répondu
All the staff were very pleasant & friendly. It was my first time taking my grandaughter bowling & we had to ask a member of staff to help us as we didn't know how to start the game, the member of st... Voir plus
L'entreprise a répondu
The kids had a great time, great to see a deal on for Saturday too as it’s so expensive otherwise. It’s a shame festival park looks so run down on the outside, bring back laser quest next door. It... Voir plus
L'entreprise a répondu
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Festival Park, Stoke on Trent, ST1 5SP, Stoke, Royaume-Uni
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Réponse de Tenpin - Stoke
The bowling at Stoke is clean and tidy and the staff are helping. My kids enjoyed there afternoon bowling there and they even had lunch too which I thought was a great price, will deffo be coming again

Réponse de Tenpin - Stoke
An amazing afternoon/evening for our eldest daughter’s 14th birthday. The female manager on duty went well above and beyond to make it an unbelievably wonderful experience. We did karaoke and bowling with food. It’s was fabulous! The female manager (we didn’t get her name, but she has just returned after maternity leave) This lady really is a credit to your company! Any hiccups were quickly resolved with the karaoke room and we even got to all experience bowling. Both our daughters and their friend said it was the best! Thank you thank you thank you!

Réponse de Tenpin - Stoke

Réponse de Tenpin - Stoke
The volume of noise as we walked in was extreme… we stayed as it was a New Year’s Eve treat for our daughter but it made it very uncomfortable and the lane was full of rubbish from the previous people

Réponse de Tenpin - Stoke
Speedy service to get on a lane, nice food and we tried the karaoke which was great fun

Réponse de Tenpin - Stoke
Although there was a queue didn't have to wait to long.

Réponse de Tenpin - Stoke
Great service all round from booking in and bowling in a good environment

Réponse de Tenpin - Stoke
Visited as a family in the Christmas holidays and had a great time. Wasn't too busy and had no issues at all - served quickly on arrival and at the bar and food arrived quickly too.

Réponse de Tenpin - Stoke
Teenagers in lane next to ours were very loud and disruptive. They were constantly getting in our way and being antisocial. We told the staff but nothing was done

Réponse de Tenpin - Stoke
One player, a child, playing with 2 adults wanted the barriers up when it was their turn but unfortunately only 1 side came up. We reported it and a member of staff came quite quickly to try and rectify it. Whilst he investigated the fault it ate away at our 1hour bowling time. It couldn't be rectified so the child had to continue without it. Other than this incident we all had a very enjoyable time

Réponse de Tenpin - Stoke
A great prechristmas trip to bowling with friends and their little ones. Check in was quick, everything went well. We had great fun. Thanks

Réponse de Tenpin - Stoke
Great experience with my 2 boys, It was quick and easy and very enjoyable, cheers

Réponse de Tenpin - Stoke
The staff at ten pin stoke were all very pleasant and helpful.

Réponse de Tenpin - Stoke
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