We had a lovely time. Food was quickly served and once ordered drinks came shortly after. The vegetarian burger although cooked well, just wasn't a nice burger. A soya/fake meat burger might be a bett... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Me and 3 others came up for my girlfriends birthday (4 of us in total) and did the creepy carnival escape room would highly recomend having the live actor as it added to the experience (our cl... Voir plus
L'entreprise a répondu
Spoke to someone on the phone who said that they would sort our parking fine and not to worry. Ended up getting another letter asking for more money, when I emailed tenpin, they said there’s nothing t... Voir plus
Practically empty bowling alley. All was fine, but it was a bit odd when we had people put in the lanes next to us despite 34 other lanes being available. They kept encroaching on our lane.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
Aragon House, MK43 0EQ, Cranfield, Royaume-Uni
- 0333 034 6100
- www.tenpin.co.uk
4,2
Bien
12 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staff are always amazing with queries…
Staff are always amazing with queries that you need answered and help with.
4 septembre 2026
Réponse de Tenpin
Hi Emma,
Thank you for your fantastic 5* review at Tenpin Southampton! We are delighted to hear that had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Better value for money than expected
Better value for money than expected. Staff helped to get best prices and discounts. Excellent experience.
26 août 2026
Réponse de Tenpin
Hi Zaysha, thank you for the lovely 5* rating of Tenpin Nottingham. We're delighted to hear you had an excellent experience and found it great value for money. Hope to see you again soon!
Take care,
Kirsty
Let down by security staff
Unfortunately the security staff let the side down. A language and cultural barriers cause a lot of upset and stress. It is very dark inside whilst bowling, making it very disorienting for members of my party. Otherwise we enjoyed our bowling experience. A wider range of drinks that contain sugar is desired.
2 septembre 2026
Réponse de Tenpin
Hi Charlene, thank you for taking the time to leave a review of Tenpin Cardiff. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk. Please include the subject as 'Review - Cardiff' and include as much details as possible. We hope to see you again soon!
Take care,
Kirsty
Réponse de Tenpin
Hi Andrew, thank you for taking the time to leave a review of Tenpin Coventry. We're sorry to hear that wait times were longer than usual. Your feedback is important to us and we will ensure that this is passed on for future improvements.
Take care,
Kirsty
Réponse de Tenpin
Hi Victoria, thank you for the 5* rating of Tenpin Coventry. We're delighted to hear you had a great evening and were able to take advantage of our Tuesday deal! Hope to see you again soon.
Take care,
Kirsty
Use this place in Swansea all the time…
Use this place in Swansea all the time would never go anywhere else. Price is perfect the food is nice. Kids love going. Bar staff are extra friendly always have a chuckle with them. Never had bad service.
10 juin 2026
Réponse de Tenpin
Hi Penelope, thank you for the lovely 5* rating of Tenpin Swansea. We're pleased to hear you have a great time visiting us and always have a fantastic experience. We look forward to your return!
Take care,
Kirsty
Réponse de Tenpin
Hi, thank you for the 4* rating of Tenpin Bexleyheath. We're pleased to hear you had a good day and we hope to see you again soon!
Take care,
Kirsty
We had great fun as a team but had to…
We had great fun as a team but had to send a few beers back as we’re flat!
7 septembre 2026
Réponse de Tenpin
Hey Jonathan, thanks so much for your review! We're delighted that you and your team enjoyed your visit with us, hopefully we will see you again soon for some more fun! We're sorry that we dropped the ball with the drinks, thank you for the feedback, and thanks again for taking the time to leave us a review. - Megan
Bowling is amazing
Bowling is amazing the staff who served us are brilliant especially pete definitely coming again
10 septembre 2026
Avis spontané
Réponse de Tenpin
Hi Scarlett, thank you for the 5* rating of Tenpin Doncaster. We're thrilled to hear you had an amazing time bowling and that the team provided brilliant service. We look forward to your return!
Take care,
Kirsty
Lots of fun
The booking process was good however I think if someone’s running late or wants to cancel the booking then there should be a cancellation option. Staff were helpful
10 septembre 2026
Réponse de Tenpin
Hello Victoria, thank you for the 4* review. We're pleased you were satisfied with our booking process, we like to keep things simple and easy for our customers! While our bookings are non-refundable, we are more than happy to amend the date and/or time of your booking (depending on availability) if you're running late or need a more suitable time. Please do reach out to our customer services team on 0333 005 0221 should you need help with a booking in the future. Thank you again! - Megan
Great atmosphere lots to do and staff…
Great atmosphere lots to do and staff was excellence
8 septembre 2026
Réponse de Tenpin
Hi Kevin, thank you for the 4* rating of Tenpin Warrington. We're so pleased to hear that you had a good time and enjoyed the great atmosphere. We hope to welcome you back again soon!
Take care,
Kirsty
The booking process was easy but mice
The booking process was easy. I enjoyed the family discount as an added bonus. BUT we were shocked that there was literal mice running around. When I spoke to the staff, they brushed it off casually as if they knew about them. Absolutely disgusting in a place that serves food.
8 septembre 2026
Réponse de Tenpin
Hi Emma, thank you for taking the time to leave a review of Tenpin Plymouth Barbican. We're pleased to hear the booking process was easy and that you were able to take advantage of our offers. If you would like to discuss this review further, please send us an email to customer.feedback@tenpin.co.uk. Please include as much detail as possible and include the subject as 'Review - Plymouth Barbican.
Take care,
Kirsty
Great place to hangout with family and…
Great place to hangout with family and friends.
2 septembre 2026
Réponse de Tenpin
Hi Ayla,
Thank you for your lovely 5* review at Tenpin Acton! It's great to hear that you've had such a lovely time whilst on your recent visit to us. We love to hear all about it and we hope to welcome you back again very soon! Best wishes- Steph
Extremely Efficient And Reliable
Staff are extremely kind, The prices are very good and service is extremely efficient.
10 septembre 2026
Réponse de Tenpin
Hi Ruby,
Thank you for your fantastic 5* review at Tenpin Stafford We are delighted to hear that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Friendly staff efficient,clean…
Friendly staff efficient,clean environment,very good
10 septembre 2026
Réponse de Tenpin
Hi David, thank you for leaving Tenpin Derby a wonderful 5* rating. We are really pleased to hear you enjoyed your visit to us and that our staff had a positive impact on your visit. We hope to welcome you back again soon! Best wishes - Kaylee
Réponse de Tenpin
Hi Paul, thank you for leaving Tenpin Cheshire Oaks a lovely 5* rating. We are thrilled to hear you had such an incredible time with us! We look forward to welcoming you back again soon. Best wishes - Kaylee
Réponse de Tenpin
Thank you for taking the time to leave us a 5 star review of Tenpin, it's fantastic to hear that you enjoyed your time with us. We hope you'll visit again soon!
Best wishes,
Rachel
We had a brilliant time there
8 septembre 2026
Réponse de Tenpin
Hi Colin, thank you for leaving Tenpin Chester a stunning 5* rating. We are thrilled to hear you had such a great time with us and we hope to welcome you again soon! Best wishes - Kaylee
The staff member at the counter was…
The staff member at the counter was incredible and very helpful, sorry I forgot her name but she was brilliant. The whole experience was great.
10 septembre 2026
Réponse de Tenpin
Hi Nasir, thank you for leaving Tenpin Acton a fabulous 5* rating. We are so pleased to hear you had a great interaction with our staff member on your visit and you had a great time. We hope to welcome you back again soon! Best wishes - Kaylee
System was very slow and had to wait a…
System was very slow and had to wait a while to get booked in. Obviously not the staffs fault they were very kind
10 septembre 2026
Réponse de Tenpin
Thank you for taking the time to leave us a review of your recent visit to Tenpin, we're sorry to hear that the systems were running slow and this delayed the start of your game times. We really appreciate your kind words about our team. We hope to see you again!
Best wishes,
Rachel
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.