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Tenpin Avis 

12 117
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Me and 3 others came up for my girlfriends birthday (4 of us in total) and did the creepy carnival escape room would highly recomend having the live actor as it added to the experience (our cl... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The staff friendly and helpful, but the food was not up to the standard we had last time we visited with a group, the pizza first time was brilliant but this time pizza crust so hard unable to eat, ch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Practically empty bowling alley. All was fine, but it was a bit odd when we had people put in the lanes next to us despite 34 other lanes being available. They kept encroaching on our lane.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Just came in for a drink last week will be calling back next week for a game of tennis pin bowls and a bite to eat it’s a nice place and my son likes it there thanks

L'entreprise a répondu

À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact


4,2

Bien

TrustScore 4 sur 5

12 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,2

Tous les avis

(12 117)

11 729 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Didn't let me drink a 2 litre bottle of…

Didn't let me drink a 2 litre bottle of diet coke

11 septembre 2026
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Réponse de Tenpin

Thanks for your review Joe! We only allow food and drink purchased on site to be consumed while on the premises, but we do have Pepsi Max available!

Noté 4 sur 5 étoiles

Good offers

Good offers and also close.

9 septembre 2026
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Réponse de Tenpin

Hi Pawel,

Thank you for your 4* review at Tenpin Star City! We are delighted to hear that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again for hopefully a 5* experience. Best wishes- Steph

Noté 3 sur 5 étoiles

The place is brilliant we just had…

The place is brilliant we just had trouble with the bowling balls getting stuck and staff taking a good while to resolve the issue

11 septembre 2026
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Réponse de Tenpin

Thanks for your review Kayleigh and sorry for the problems you had with the ball return - we'll ensure this is reviewed with the team!

Noté 3 sur 5 étoiles

ordered food- small platter which on…

ordered food- small platter which on webside says 2 burgers wnd 8 nuggets and chips got 4 nuggets and 1 burger with no cheese. also had the alert on for 10 minutes to have the bumpers put up and it was ignored. but apart from thag was a good night

9 septembre 2026
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Réponse de Tenpin

Hi there,

Thank you for your 3* review at Tenpin Falkirk! We are very sorry to hear that you've not had a great experience whilst on your recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed. If you would like for this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph

Noté 5 sur 5 étoiles
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Réponse de Tenpin

Hi there,

Thank you for your lovely 5* review at Tenpin Clydebank! It's great to hear you've had such a fantastic night out with us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph

Noté 4 sur 5 étoiles

Long wait booking in no staff

Bowling was ok but don't no if it was staffing problem but waited over 15minits with 9 of us as there was no one at the till two staff leaning on bar i think wear bar staff I guess another guy selling trinkets to 5 people but no one at the cheque in till everything else was ok had two lanes which wear empty at time of booking in all i spent £200 but had a good time bowling

11 septembre 2026
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Réponse de Tenpin

Hi Nicholas,

Thank you for your lovely 4* review at Tenpin Barbican! We are very sorry to hear that you've not had a great experience whilst on your recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed. We hope to welcome you back again very soon for hopefully a 5* experience. Best wishes- Steph

Noté 5 sur 5 étoiles

Always a fun time bowling

Always a fun time bowling. Then the food is good and then games after. Perfect experience 10/10

9 septembre 2026
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Réponse de Tenpin

Hi Mark ,

Thank you for your fantastic 5* review at Tenpin Bexleyheath! We are delighted to hear that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Noté 5 sur 5 étoiles

Nice friendly staff .

Nice friendly staff .
Good fun

9 septembre 2026
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Réponse de Tenpin

Hi Gail,

Thank you for your lovely 5* review at Tenpin York! It's great to hear that you found the staff to be so friendly and welcoming on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph

Noté 5 sur 5 étoiles

Staff are always amazing with queries…

Staff are always amazing with queries that you need answered and help with.

4 septembre 2026
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Réponse de Tenpin

Hi Emma,

Thank you for your fantastic 5* review at Tenpin Southampton! We are delighted to hear that had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Noté 5 sur 5 étoiles

Better value for money than expected

Better value for money than expected. Staff helped to get best prices and discounts. Excellent experience.

26 août 2026
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Réponse de Tenpin

Hi Zaysha, thank you for the lovely 5* rating of Tenpin Nottingham. We're delighted to hear you had an excellent experience and found it great value for money. Hope to see you again soon!
Take care,
Kirsty

Noté 3 sur 5 étoiles

Let down by security staff

Unfortunately the security staff let the side down. A language and cultural barriers cause a lot of upset and stress. It is very dark inside whilst bowling, making it very disorienting for members of my party. Otherwise we enjoyed our bowling experience. A wider range of drinks that contain sugar is desired.

2 septembre 2026
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Réponse de Tenpin

Hi Charlene, thank you for taking the time to leave a review of Tenpin Cardiff. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk. Please include the subject as 'Review - Cardiff' and include as much details as possible. We hope to see you again soon!
Take care,
Kirsty

Noté 3 sur 5 étoiles

long que for drinks

long que for the drinks very very long

8 septembre 2026
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Réponse de Tenpin

Hi Andrew, thank you for taking the time to leave a review of Tenpin Coventry. We're sorry to hear that wait times were longer than usual. Your feedback is important to us and we will ensure that this is passed on for future improvements.
Take care,
Kirsty

Noté 5 sur 5 étoiles

Went on a Tuesday

Went on a Tuesday! Great deals great evening

20 août 2026
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Réponse de Tenpin

Hi Victoria, thank you for the 5* rating of Tenpin Coventry. We're delighted to hear you had a great evening and were able to take advantage of our Tuesday deal! Hope to see you again soon.
Take care,
Kirsty

Noté 5 sur 5 étoiles

Use this place in Swansea all the time…

Use this place in Swansea all the time would never go anywhere else. Price is perfect the food is nice. Kids love going. Bar staff are extra friendly always have a chuckle with them. Never had bad service.

10 juin 2026
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Réponse de Tenpin

Hi Penelope, thank you for the lovely 5* rating of Tenpin Swansea. We're pleased to hear you have a great time visiting us and always have a fantastic experience. We look forward to your return!
Take care,
Kirsty

Noté 4 sur 5 étoiles

Good time

It was a quick in and out, a good day

8 septembre 2026
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Réponse de Tenpin

Hi, thank you for the 4* rating of Tenpin Bexleyheath. We're pleased to hear you had a good day and we hope to see you again soon!
Take care,
Kirsty

Noté 4 sur 5 étoiles

We had great fun as a team but had to…

We had great fun as a team but had to send a few beers back as we’re flat!

7 septembre 2026
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Réponse de Tenpin

Hey Jonathan, thanks so much for your review! We're delighted that you and your team enjoyed your visit with us, hopefully we will see you again soon for some more fun! We're sorry that we dropped the ball with the drinks, thank you for the feedback, and thanks again for taking the time to leave us a review. - Megan

Noté 5 sur 5 étoiles

Bowling is amazing

Bowling is amazing the staff who served us are brilliant especially pete definitely coming again

10 septembre 2026
Avis spontané
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Réponse de Tenpin

Hi Scarlett, thank you for the 5* rating of Tenpin Doncaster. We're thrilled to hear you had an amazing time bowling and that the team provided brilliant service. We look forward to your return!
Take care,
Kirsty

Noté 4 sur 5 étoiles

Lots of fun

The booking process was good however I think if someone’s running late or wants to cancel the booking then there should be a cancellation option. Staff were helpful

10 septembre 2026
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Réponse de Tenpin

Hello Victoria, thank you for the 4* review. We're pleased you were satisfied with our booking process, we like to keep things simple and easy for our customers! While our bookings are non-refundable, we are more than happy to amend the date and/or time of your booking (depending on availability) if you're running late or need a more suitable time. Please do reach out to our customer services team on 0333 005 0221 should you need help with a booking in the future. Thank you again! - Megan

Noté 4 sur 5 étoiles

Great atmosphere lots to do and staff…

Great atmosphere lots to do and staff was excellence

8 septembre 2026
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Réponse de Tenpin

Hi Kevin, thank you for the 4* rating of Tenpin Warrington. We're so pleased to hear that you had a good time and enjoyed the great atmosphere. We hope to welcome you back again soon!
Take care,
Kirsty

Noté 2 sur 5 étoiles

The booking process was easy but mice

The booking process was easy. I enjoyed the family discount as an added bonus. BUT we were shocked that there was literal mice running around. When I spoke to the staff, they brushed it off casually as if they knew about them. Absolutely disgusting in a place that serves food.

8 septembre 2026
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Réponse de Tenpin

Hi Emma, thank you for taking the time to leave a review of Tenpin Plymouth Barbican. We're pleased to hear the booking process was easy and that you were able to take advantage of our offers. If you would like to discuss this review further, please send us an email to customer.feedback@tenpin.co.uk. Please include as much detail as possible and include the subject as 'Review - Plymouth Barbican.
Take care,
Kirsty

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