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Tenpin Avis 

12 107
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Me and 3 others came up for my girlfriends birthday (4 of us in total) and did the creepy carnival escape room would highly recomend having the live actor as it added to the experience (our cl... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The staff friendly and helpful, but the food was not up to the standard we had last time we visited with a group, the pizza first time was brilliant but this time pizza crust so hard unable to eat, ch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Practically empty bowling alley. All was fine, but it was a bit odd when we had people put in the lanes next to us despite 34 other lanes being available. They kept encroaching on our lane.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Just came in for a drink last week will be calling back next week for a game of tennis pin bowls and a bite to eat it’s a nice place and my son likes it there thanks

L'entreprise a répondu

À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact


4,2

Bien

TrustScore 4 sur 5

12 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,2

Tous les avis

(12 107)

11 715 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very friendly staff.

Very friendly staff.
Good vibes.
Really enjoyed.

9 septembre 2026
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Réponse de Tenpin

Hi Kevin, thank you for the lovely 5* rating of Tenpin Swansea. We are delighted to hear that you enjoyed your visit and found the team provided great service. We hope to see you again soon for another 5* experience. Best wishes, Jade

Noté 5 sur 5 étoiles

Great place for spend time with family…

Great place for spend time with family or friends. Lot of parking spaces.
We love it.

9 septembre 2026
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Réponse de Tenpin

Hi there, thank you for the lovely 5* rating of Tenpin Dudley. We are delighted to hear that you love the venue! We really appreciate your kind comments. We hope to see you again soon for another 5* experience. Best wishes, Jade

Noté 4 sur 5 étoiles

A good place to take the family.

A good place to take the family. Easy online bowling booking and lots of game/simulation facilities. Good catering with moderate pricing.

9 septembre 2026
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Réponse de Tenpin

Hi Douglas, thank you for rating Tenpin Dundee 4*! We're thrilled to hear that you had a great experience and will be sure to pass this feedback on. We can't wait to see you back again soon! Best wishes, Jade

Noté 3 sur 5 étoiles

Front of house staff were friendly and…

Front of house staff were friendly and efficient , my children enjoyed their games of bowling. Venue is good however the food was appalling. Burgers were bone dry , buns were so dry they were falling apart , the “ chicken burger with mayonnaise” was equally bone dry.. without mayonnaise. As the food took so long to be served my guess is that it was under a hot plate for far too long. Next time we will get Mc Donald’s on the way home. I didn’t complain at the time as my children were insistent that I just let it be, and I did not wish to upset them.

11 septembre 2026
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Réponse de Tenpin

Hi Jane. Thank you for taking the time to leave us a review for our Eastbourne Tenpin location. It's great to hear that the staff were friendly and efficient. However, It is disappointing to hear that you did not enjoy the food on this occasion. We appreciate your feedback regarding this, and will be sure to pass your comments on. We hope to see you again soon. - Best wishes, Jade.

Noté 5 sur 5 étoiles

Very reasonable pricing

Very reasonable pricing. Pleasant and helpful staff. The only negative comment is regarding the choice of bowling balls. I took my grandchildren aged 9 and twelve and the lightest ball available was far too heavy particularly for my granddaughter. There were a lot of children bowling and I believe that a lighter ball suitable for younger children would enhance the enjoyment for children. I asked if a lighter ball was available and was told that all Tenpin venues have the same choice of balls.

9 septembre 2026
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Réponse de Tenpin

Hi Jeffrey, thank you so much for your lovely 5* review of Tenpin Wrexham! We are glad to hear you found our pricing reasonable and our team pleasant and helpful. We also thank you for your feedback regarding the bowling ball selection for younger children and we will certainly pass this on to our team for consideration! In the meantime, we do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel

Noté 3 sur 5 étoiles

food was not very good x2 kids…

food was not very good x2 kids cheeseburger meals and x1 adult burger meal. Quality poor and took 40 mins to come to us.

11 septembre 2026
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Réponse de Tenpin

Thanks for your review Adam and sorry to hear about the delay, we'll review this with the team

Noté 5 sur 5 étoiles

Eve the member of staff

Eve the member of staff we had was amazing and incredibly informative for me and my partner

11 septembre 2026
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Réponse de Tenpin

Hi Nicholas, thank you for your 5-star review of Tenpin Leeds! We are so pleased to hear that a member of our team provided such amazing and informative service to you and your partner and we will be certain to pass your lovely feedback on! We hope to see you again very soon! Best wishes - Mel

Noté 3 sur 5 étoiles

Crazy Golf was in need of a refurb

Crazy Golf was in need of a refurb. Food selection from the menu was not all available. Soft Play area very good.

9 septembre 2026
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Réponse de Tenpin

Hi Ian, thank you for taking the time to leave a review of Tenpin Southampton! We appreciate your feedback regarding the crazy golf and menu availability and will be certain to share this with the appropriate team. We're pleased the soft play area was enjoyable and we hope you will still consider visiting us again soon! Best wishes - Mel

Noté 5 sur 5 étoiles

Nice and clean staff friendly and…

Nice and clean staff friendly and pleasant

8 septembre 2026
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Réponse de Tenpin

Hi Georgina, Thank you for your fantastic 5-star review of Tenpin Feltham! We are so pleased to hear that you enjoyed your visit and found our team friendly and our venue clean and we hope to welcome you back again very soon! Best wishes - Mel

Noté 5 sur 5 étoiles

Great fun at bowling and the arcades

Great fun at bowling and the arcades, Friendly atmosphere. My son won lots of tickets and even other people playing gave him some! Staff were so lovely and friendly. A great afternoon!

11 septembre 2026
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Réponse de Tenpin

Hi Victoria, thank you for your wonderful 5-star review of Tenpin Eastbourne! We are so pleased to hear that you had a great time bowling and in the arcades. It's also fantastic to hear your son won lots of tickets and that our staff were super friendly and we hope to see you again soon for more fun! Best wishes - Mel

Noté 3 sur 5 étoiles

Bowling was good but definitely needed…

Bowling was good but definitely needed more cleaning done was dirty when we got to lane and was hour before anyone came and picked up last person glasses still didn't wipe anything up

9 septembre 2026
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Réponse de Tenpin

Sorry to hear that Nathan, we'll be sure to check in with the team on this. Thanks for the review and your feedback

Noté 5 sur 5 étoiles

We had a great night bowling them…

We had a great night bowling them karaoke room we added another 2 hours to karaoke room on the night as enjoyed it so much

11 septembre 2026
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Réponse de Tenpin

Hi Emma, Thank you for taking the time to leave us such a wonderful 5-star review of Tenpin Dudley! We are so pleased to hear that you had a great night bowling and enjoyed the karaoke room so much that you extended your time with us. We hope to see you again soon! Best wishes - Mel

Noté 5 sur 5 étoiles

Got free birthday ice cream

Got free birthday ice cream. Cool staff

9 septembre 2026
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Réponse de Tenpin

Hi Ewa, thank you so much for the wonderful 5* review of Tenpin Chester! We're so happy you enjoyed your complimentary birthday ice cream and found our team to be really friendly and we can't wait to see you again soon! Best wishes - Mel!

Noté 3 sur 5 étoiles

Didn't let me drink a 2 litre bottle of…

Didn't let me drink a 2 litre bottle of diet coke

11 septembre 2026
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Réponse de Tenpin

Thanks for your review Joe! We only allow food and drink purchased on site to be consumed while on the premises, but we do have Pepsi Max available!

Noté 4 sur 5 étoiles

Good offers

Good offers and also close.

9 septembre 2026
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Réponse de Tenpin

Hi Pawel,

Thank you for your 4* review at Tenpin Star City! We are delighted to hear that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again for hopefully a 5* experience. Best wishes- Steph

Noté 3 sur 5 étoiles

The place is brilliant we just had…

The place is brilliant we just had trouble with the bowling balls getting stuck and staff taking a good while to resolve the issue

11 septembre 2026
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Réponse de Tenpin

Thanks for your review Kayleigh and sorry for the problems you had with the ball return - we'll ensure this is reviewed with the team!

Noté 3 sur 5 étoiles

ordered food- small platter which on…

ordered food- small platter which on webside says 2 burgers wnd 8 nuggets and chips got 4 nuggets and 1 burger with no cheese. also had the alert on for 10 minutes to have the bumpers put up and it was ignored. but apart from thag was a good night

9 septembre 2026
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Réponse de Tenpin

Hi there,

Thank you for your 3* review at Tenpin Falkirk! We are very sorry to hear that you've not had a great experience whilst on your recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed. If you would like for this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph

Noté 5 sur 5 étoiles
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Réponse de Tenpin

Hi there,

Thank you for your lovely 5* review at Tenpin Clydebank! It's great to hear you've had such a fantastic night out with us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph

Noté 4 sur 5 étoiles

Long wait booking in no staff

Bowling was ok but don't no if it was staffing problem but waited over 15minits with 9 of us as there was no one at the till two staff leaning on bar i think wear bar staff I guess another guy selling trinkets to 5 people but no one at the cheque in till everything else was ok had two lanes which wear empty at time of booking in all i spent £200 but had a good time bowling

11 septembre 2026
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Réponse de Tenpin

Hi Nicholas,

Thank you for your lovely 4* review at Tenpin Barbican! We are very sorry to hear that you've not had a great experience whilst on your recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed. We hope to welcome you back again very soon for hopefully a 5* experience. Best wishes- Steph

Noté 5 sur 5 étoiles

Always a fun time bowling

Always a fun time bowling. Then the food is good and then games after. Perfect experience 10/10

9 septembre 2026
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Réponse de Tenpin

Hi Mark ,

Thank you for your fantastic 5* review at Tenpin Bexleyheath! We are delighted to hear that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

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