Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Migraine tens machines work well for me, reducing the pain, and if used early enough can occasionally even stop it. I have just started using Tenscare Mynd and my only criticism is the very loud sound... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wow, I am paralyzed—I have a spinal cord injury for the last 37 years . About a month and a half ago, I started using the vaginal device and the external electrodes. Beyond the fact that sensation is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Нещодавно я придбала собі Elise 2 Тонік для мишц тазового дна Перший місяць починала з інтенсивності 35 мА, зараз вже перейшла до 55 мА. Так позитивні зміни вже відчуваю, але ще треба працювати тим п... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Louise gave me excellent customer service after ringing me back when I had rung the day before & she checked with the warehouse about when I should recive the porducts as I was going to be out. Then s... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de matériel médical
  2. Fournisseur de produits de beauté

Écrit par l'entreprise

Helping you feel better naturally. We are a well established UK company with 27 years of expert experience in the field, offering a range of products to help people in all areas of life. Chronic pain, maternity and labour pain, physiotherapy, aesthetics, incontinence, erectile dysfunction and more. Award Winning, clinically proven and affordable TENS, EMS, MIC and IF devices.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(165)

23 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Order arrived very quickly

Order arrived very quickly , needed a replacement tens machine for my mother who has osteoporosis and the pain that causes.

20 janvier 2025
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Réponse de TensCare

Thank you for your feedback! We're so glad to hear that the order arrived quickly and that you're able to support your mother with the new TENS machine. We hope it brings her the relief she needs. If you have any questions or need further assistance, feel free to reach out. Wishing her comfort and well-being!"

Noté 5 sur 5 étoiles

My item arrived on time and was exactly…

My item arrived on time and was exactly as described. It really is easy to understand and does what it is supposed to.

2 janvier 2025
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Réponse de TensCare

Hi Tina,

Thank you so much for your positive feedback!

We’re thrilled to hear that your item arrived on time and met your expectations. It’s great to know that the product is easy to use and delivering the results you were hoping for. If you have any further questions or need assistance in the future, don’t hesitate to reach out.

We truly appreciate your support!

Thank you
Tenscare

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, there was an error with the dispatch address. Customer services rang to confirm. Item arrived the following day!

Competitive prices, good customer service, fast postage. Will use again.

14 février 2025
Avis spontané
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Réponse de TensCare

Dear Robert,

Thank you for taking the time to share your experience! We're so glad to hear that our team was able to resolve the dispatch address issue quickly and that your item arrived the following day.

We truly appreciate your kind words about our customer service and fast postage.

We work hard to ensure our customers have a smooth experience, and it's great to know that you found our prices competitive and our service helpful.

If you ever need assistance or have any questions, don’t hesitate to get in touch.

Thanks again for your support!

Tenscare

Noté 5 sur 5 étoiles

Have had the most positive of…

Have had the most positive of experiences in dealing with TensCare in Epsom - very nice, kind, prompt repiles, very helpful. High quality items, also. Am most grateful.

6 janvier 2025
Avis spontané
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Réponse de TensCare

Hi RICHARDSON/L,

Thank you so much for your kind review. We're delighted to hear that you were happy with the service we provided. Your feedback means a lot to us!

Many thanks,
Tenscare

Noté 5 sur 5 étoiles

تجربة ممتازة ماقصرو صراحة وصلني الجهاز…

تجربة ممتازة ماقصرو صراحة وصلني الجهاز في وقت قياسي الى السعودية ويتواصلو معي اول ب اول عالايميل صار فيه مشكله وجابو لي واحد ثاني مباشرة صراحه اشكرهم عالخدمه الرهيبه

24 septembre 2024
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Réponse de TensCare

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such an excellent experience with us. It’s always our priority to ensure prompt service and customer satisfaction, so we’re happy to know we met your expectations.

If you ever need assistance again in the future, don’t hesitate to reach out. We truly appreciate your kind words!

Best regards,
Tenscare

Noté 5 sur 5 étoiles

Elise 2 Тонік для мишц тазового дна

Нещодавно я придбала собі Elise 2 Тонік для мишц тазового дна
Перший місяць починала з інтенсивності 35 мА, зараз вже перейшла до 55 мА. Так позитивні зміни вже відчуваю, але ще треба працювати тим паче що в мене пролапс 3 ступеня. Операцію не хочу робити буду тренуватись. Ще роблю різні вправи і приймаю вітамін D, це також корисно для м'язів.

21 octobre 2024
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Réponse de TensCare

Thank you for sharing your experience with the Elise 2! We’re so pleased to hear that you’ve already started noticing positive changes. It’s great that you’re committed to improving your pelvic health through a combination of the device, exercises, and vitamin D. Your determination is inspiring, especially with your focus on avoiding surgery.

Keep up the great work, and remember, consistency is key. If you have any questions or need support as you continue your training, we’re always here to help!

Best regards,
Tenscare

Noté 4 sur 5 étoiles

OK>>>

OK........

23 septembre 2024
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Réponse de TensCare

Dear K.BB, please contact customer.service@tenscare.co.uk if you have any queries. Thank you

Noté 5 sur 5 étoiles

Very helpful

Very helpful in identifying the type of electrode I needed and supplying them quickly!

21 août 2024
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Réponse de TensCare

Thank you for your feedback

Noté 5 sur 5 étoiles

First class service

Easy to order on line.
Fast delivery. Two days.
Excellent product.

9 août 2024
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Réponse de TensCare

Thank you for your feedback.

Noté 5 sur 5 étoiles

Good Adhesive using Royal Mail

As always you respond quickly and use Royal Mail to deliver simply and straightforwardly. I like the new adhesive better than the last one: it lets longer and sticks smoothly and well

10 août 2024
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Réponse de TensCare

Thank you for your feedback.

Noté 5 sur 5 étoiles

I only ordered replacement wires for my…

I only ordered replacement wires for my tens machine .
They’re 4connections and no one else seems to have them .
They arrived in plenty of time for my daughter to bring them to me in Australia . Anne Burton (mother of Kellie cox)

24 mai 2024
Logo de TensCare

Réponse de TensCare

Thank you for your feedback.

Noté 5 sur 5 étoiles

Good service

The package arrived quite quickly and the pads worked.

20 mai 2024
Logo de TensCare

Réponse de TensCare

Thank you for your feedback.

Noté 5 sur 5 étoiles

Recent Purchase

Recent Purchase

Easy to use website with accurate description at a reasonable price. Delivered on time as stated. I will shop here again.

22 avril 2024
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Réponse de TensCare

Thank you for your feedback.

Noté 2 sur 5 étoiles

Could you shed light on why the…

Could you shed light on why the durability of your leads is so short, particularly when it seems possible to manufacture headphones capable of withstanding prolonged use without breaking near the plug or jack? It appears that the plastic material used may be too rigid and lacks flexibility. While I acknowledge the electrodes' shorter lifespan, I'm perplexed by the short liftspand of the leads. From where im sitting it just seems like this is a great way create additional sales.

18 avril 2024
Avis spontané
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Réponse de TensCare

Hi Thomas, the lead wires are delicate and have a life span of 3-6 months. They can also last longer than 6 months. I have included some suggestions that may help the leads last longer
1. Ensure they are not wrapped around the device or tangled when it is not being used
2. Ensure when removing the leads from the electrodes the lead wire isn't being pulled.
3. Ensure the leads are disconnected from the electrodes and the device when it is not being used.
Please feel free to contact Customer.service@tenscare.co.uk for any further enquires.
Thank you.
Tenscare

Noté 5 sur 5 étoiles

It is amazing !

It is amazing !! It helps me with my back and takes the pain away . I have a knee pad which is brilliant , can not recommend them enough .

21 février 2024
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Réponse de TensCare

Thank you for your feedback. We are pleased to hear how the device is helping you!

Noté 1 sur 5 étoiles

Did not fit and no response to my email.

Did not fit and no response to my email.

19 février 2024
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Réponse de TensCare

Hi Darren. I am sorry that the item you ordered is not suitable. We don't seem to have an email from you unfortunately. If you would like to contact us regarding your order, please email us at customer.service@tenscare.co.uk so that we can help solve the issue. Thank you.

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