We have used these grinders for years and recommended them to friends. Theres a very satisfying and predictable action... try it, you'll see what we mean. One broke recently and the service was great... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Looked for a replacement item due to me dropping one of our grinders. The team at T&G went out of their way to ensure we arrived at a solution. Great communication and service at all times. Recommen... Voir plus
L'entreprise a répondu
I was bought the T&G salt and pepper mills by my wife many years ago. Sadly after much use the pepper mill grinder mechanism broke. I contacted T&G and they immediately helped me with clear responses... Voir plus
L'entreprise a répondu
In need of a replacement retaining ring for an ancient but otherwise fully functional pepper mill, so via a quick phone call and exchange of emails with T&G I am very pleased that a spare could still... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
T&G Woodware is a trusted British company renowned for designing and crafting high-quality, sustainable kitchenware and home accessories since 1975. Combining timeless design with functionality, T&G offers an extensive range of innovative products, including wooden utensils, chopping boards, storage solutions, and stylish tableware. Dedicated to sustainability, T&G uses responsibly sourced materials, ensuring its products are both eco-friendly and durable. Loved by customers worldwide for their reliability and charm.
Coordonnées de contact
T&G Woodware, NG32 3HL, Grantham, Royaume-Uni
- 01275841841
- sales@tg-woodware.com
- www.tg-woodware.com
4,7
Excellent
100 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Still not received product (chopping…
Still not received product (chopping board) no information to say it’s coming or when it will arrive
29 septembre 2026
Réponse de T&G Woodware
Hi James, thank you for your review. We are unable to ship goods to private individuals in the USA for taxation reasons. Following our emails to you on 2nd and 5th October offering collection or a refund, we have not heard back. If you can reply to the email we can resolve this swiftly. Regards T&G Woodware
Customer service went above and beyond
Customer service went above and beyond, but it’s a pity that small parts are no longer available as spares, resulting in more waste and absolutely required.
6 octobre 2026
Réponse de T&G Woodware
Hi David, thank you for your review, much appreciated. We are trying to now design all our products so they are future proofed and fully sustainable.
Best grinding ever
We have used these grinders for years and recommended them to friends. Theres a very satisfying and predictable action... try it, you'll see what we mean. One broke recently and the service was great to get a spare and video clip to follow.
25 septembre 2026
Réponse de T&G Woodware
Thank you for your kind review, we try our level best to deliver the best products and customer service, we don't always get it right be we keep trying.
expensive but a first class product
expensive but a first class product , replacing both salt and pepper mills that have been in use for over 20 years.Fast delivery
2 octobre 2026
Réponse de T&G Woodware
Thank your for your review, that's the lifetime guarantee on the crush grind mechanisms for you. Glad you were happy with the service and support you received.
Great service
Looked for a replacement item due to me dropping one of our grinders. The team at T&G went out of their way to ensure we arrived at a solution.
Great communication and service at all times.
Recommended.
26 septembre 2026
Réponse de T&G Woodware
Thank you for your review, very glad to hear we could find a solution for you.
A great experience …
A speedy service with a quick resolution of a mistake (by me!) in the ordering process.
23 septembre 2026
Réponse de T&G Woodware
Hi Louise, we've all made a mistake in ordering at some point, just glad we could resolve it quickly for you.
Réponse de T&G Woodware
Hi Sarah, thank you for your review. Pleased you are happy with the product and service.
After years of wrestling with other…
After years of wrestling with other salt grinders I bought the bestT&G one - perfect. So I have now given up the fight with my pepper grinder and bought the pepper one too. Perfect 🥰
10 septembre 2026
Réponse de T&G Woodware
Hi Amanda, thank you for your review. Pleased you are happy with the set of mills.
Excellent after care
I was bought the T&G salt and pepper mills by my wife many years ago. Sadly after much use the pepper mill grinder mechanism broke. I contacted T&G and they immediately helped me with clear responses and showed me how to very easily, cheaply and quickly buy a replacement part. Everything is all fixed now. Wonderful service!
3 septembre 2026
Réponse de T&G Woodware
Hi Christian, thank you for your review. Very pleased we could help you get your pepper mill working again.
Great quality
Great quality! Bought salt cellar to replace one that had lasted 15 years!! A little different in colour to my remaining pepper but still kept it
13 août 2026
Really Really please with the products…
Really Really please with the products received from T&G highly recommend. Thank You.
23 août 2026
Rapid response and honouring previous…
Rapid response and honouring previous gaurantee Efficient service
10 août 2026
Easy to order through website
Easy to order through website.
Cutlery trays received promptly and exactly what we wanted.
High quality product.
Thanks!
6 août 2026
Excellent service obtaining replacement…
Excellent service obtaining replacement grinder mechanism to a well used and loved salt and pepper set! Very friendly staff and quick response.
7 août 2026
Very pleased with T&G Woodware service and product.
I emailed T&G Woodware to ask them some questions about one of their products and Katina was very helpful in answering my questions. I then ordered this product which came packaged really well. Thank you.
3 août 2026
Great product badly let down by the…
Great product badly let down by the worst delivery I’ve ever experienced by FedEx. After many messages saying we’re delivering/but not, including a message notifying me of a time slot - 1hr AFTER that time slot. Eventually leaving parcel in an insecure outside …
5 août 2026
Ordered online which was easy and my…
Ordered online which was easy and my order arrived with in a few days.
18 juillet 2026
Prompt response
20 juillet 2026
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