I bought a car from The Car Traders and I'm happy with it overall. The car drives well, the price was fair, and the owner did make sure the agreed work was completed before I collected it. The main... Voir plus
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Brought a car from NT Traders and the service was excellent. There was one issue with the car and the rectified it no problem and also gave me a courtesy car while my car was being sorted. Really lime... Voir plus
L'entreprise a répondu
Very much of a pleasure experience very patient with us as we carefully checked the car and got a great discount as rear bumper needs sorting other than that car drives perfect with no issues at all.... Voir plus
L'entreprise a répondu
Very good service helped me a lot and made me feel welcome id definitely recommend everyone to come here to buy a car they like
À propos de l'entreprise
- Vendeur de voitures d'occasion
- aussi dans
- Concessionnaire automobile
- Fournisseur de pièces de carrosserie
- Magasin d'accessoires automobiles
- Magasin de pièces détachées automobiles
Écrit par l'entreprise
The Car Traders is the most convenient, stress-free way to find and buy a used or new car, at a price you can be confident in. We based at Crow Lane Romford, London RM70GW Welcome to used Car sales. We are a used car dealer, offering knowledge and experience on a wide range of vehicles. We have many years experience within the motor trade London and consider ourselves the specialist choice for all your second hand car needs. All our vehicles are HPI checked with Auto Trader Auto Check! So there is no hidden surprise. NT Traders Ltd. are authorised and regulated by the Financial Conduct Authority under FRN Reference number: 951476. Finance Subject to status. NT Traders LTD is authorised as a CREDIT BROKER and NOT A LENDER. This means we work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We may receive a fixed fee or fixed % of commission from a lender for introducing you to them, calculated by reference to the vehicle model, product or amount you borrow. Different lenders may pay different commissions for such introductions, however, any such amount a lender pays us will not affect the interest rate you pay under your finance agreement, all of which are set by the lender concerned. Warranty: All warranties include: Parts & Labor contributions – Including VAT. Claim Limit – Value of vehicle. Covering you against even the most expensive failures. Unlimited Number of Claims – Keeping you on the road should problems arise. Roadside Assistance – From £50 for recovery, providing the component is a covered item. Why buy from us? *Free AA Break Down Cover with Every Car * Handler Protect Approved Dealer * New Stock Arriving Daily – Vehicles Bought and Sold!! * Family Run Business with Excellent Track Record * Free Car finder Service – Part Exchange Welcome * All Major Cards Accepted American Express VISA DEBIT MASTER CARD SOLO and More Buying a used or new car is one of the most exciting purchases most people make, but it’s often let down by the experience. Trudging round the dealers, haggling over price, always wondering if you’re getting a good deal. But with Car Traders there’s none of that. Find and buy your used and new car in just a few clicks. Compare offers based on price, location and dealer rating. Get the dealer’s best price up front, no need to haggle. Contact your preferred dealer on your terms – no hassle to buy. Buy direct from the dealer at a price you can be confident in. Our helpful and experienced staff are available to provide exceptional customer service whenever it may be needed, 7 days a week. Our strong and enthusiastic sales team are ready to help and advise you every step of the way, having many years experience. Our successful sales team also offer a brokering service, taking the hassle out of selling your car and a vehicle locater service finding specific cars to suit each individual customer. Our staff also include experienced administration staff and highly skilled mechanics, having a workshop team that boasts many years experience. We don’t just want to sell you a car, we would like you to come back and upgrade whenever suits you. Our buyers are always looking for quality used vehicles, and if the vehicle you are looking for is not on our stock list, our experienced staff will find one for you. We have vehicles from as little as £300 up to £100,000, customers coming from all over the country. We welcome your part exchange and offer incredible deals, not to be missed!! Car Traders. It’s car buying with you in the driving seat.
Coordonnées de contact
Crow Lane, RM70JJ, Romford, Royaume-Uni
- www.thecartraders.co.uk
4,1
Bien
453 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Great customer service response time
Great customer service response time, all questions answered in detail. Car was as promised. Would highly recommend.
14 août 2026
Avis spontané
Réponse de NT Traders LTD T/A The Car Traders
Thank you so much for your fantastic review! We're delighted to hear you received quick and detailed responses and that the car was exactly as promised. We really appreciate your recommendation and hope you enjoy many happy miles in your new car!
Had a good experience with them
Had a good experience with them. Process was smooth and easy. Helped with finance as well. I highly recommend.
21 juillet 2026
Avis spontané
Réponse de NT Traders LTD T/A The Car Traders
Thank you for your lovely review! We're really pleased to hear the process was smooth and easy and that our team could also help with the finance. We truly appreciate your recommendation and hope you enjoy your new car!
Just bought a new e350d from them and…
Just bought a new e350d from them and it was a amazing service the vehicle quality was amazing and and quality of the vehicles engine was on point with the age of the vehicle even better then my expectations would highly recommend
9 août 2026
Avis spontané
Réponse de NT Traders LTD T/A The Car Traders
Thank you so much for your fantastic review! We're delighted to hear you're so happy with your E350d and that the vehicle exceeded your expectations. It means a lot to know you were impressed with the quality and service. We really appreciate your recommendation and wish you many happy miles in your new car!
Sami was amazing from start to finish…
Sami was amazing from start to finish with my whole car purchase will highly recommend
8 août 2026
Avis spontané
Réponse de NT Traders LTD T/A The Car Traders
Thank you so much for your fantastic review! We're delighted to hear that Sami looked after you from start to finish and made your car-buying experience a great one. We'll be sure to pass on your kind words. We really appreciate your recommendation!
Bad customer service
Bad customer service. I bought a car from
Them in 1 month I had to go back to them 5 times for the same fault.
I had a mechanical issue to get hold of them was an issue they don’t pick the phone up you call them and they lock the phone off on you the customer and staff are rude will not recommend
8 août 2026
Avis spontané
Réponse de NT Traders LTD T/A The Car Traders
We're sorry to hear that you've had this experience. We take concerns regarding vehicle faults and customer service seriously, and we'd like the opportunity to review what happened properly.
If you still have an outstanding issue, please contact our dedicated customer complaints team directly on **0345 868 0388**. They can review the history of your case, the previous visits and the concerns you've raised, and work with you towards a resolution.
We apologise for the frustration caused and hope you'll give us the opportunity to look into this properly.
Do not buy from this company
I purchased my car from this dealership in October 2025, and unfortunately my experience has been very disappointing from start to finish.
To begin with, I was told the car was ready for collection, but when I arrived it wasn’t there. I had to wait several more days before I could finally collect it.
Before I bought the car, I was promised several things by the salesperson, Hasib. There was a dent on the door, which they did repair. However, they also promised to remove the tow bar and provide a full tank of petrol. Neither of these promises was honoured. I have these conversations saved on text message.
Within a week of collecting the car, the tyre pressure warning light came on. I took it back, and they arranged for two tyres to be replaced. About two weeks later, the warning light came on again. I took the car to another garage, where I was told the tyres fitted were below the legal tread limit and should never have been put on the vehicle. I then had to return to the garage that originally fitted them, who contacted Car Traders and eventually replaced the tyres again.
Since then, the ABS warning light has come on. When I contacted the dealership, I was told I would have to pay £100 just for a diagnostic because my warranty had expired.I am now left with a faulty car and zi now have to take money from my own pocket for repairs.
This is particularly frustrating because I was originally promised a six-month warranty. When I went to collect the car, I was told it had been reduced to three months because the six-month offer had ended. However, I purchased the car while the six-month warranty was still being advertised.
Overall, I have had repeated problems, broken promises, and poor after-sales service. Based on my personal experience, I would not recommend buying a car from this dealership.
9 octobre 2025
Avis spontané
Réponse de NT Traders LTD T/A The Car Traders
Thank you for sharing your experience. However, we feel it is important to clarify the timeline and provide some context for anyone reading this review.
According to your review, this vehicle was purchased in **October 2025**, yet this review has been posted in **August 2026**, almost a year after the purchase. We believe that if there were unresolved concerns regarding the vehicle, promised items, tyres or after-sales service, these should have been raised with us at the time so that we could investigate and address them properly.
We are a **used-car dealership**, and our vehicles are sold with the applicable warranty provided at the time of purchase. As you have mentioned yourself, the warranty provided was time-limited. Once the applicable warranty period has expired, issues arising much later cannot automatically be treated as the dealership’s responsibility.
It is also important to note that we did assist with the tyre-related concern when it was raised and arranged for tyres to be replaced. This demonstrates that we have not simply ignored customer concerns.
We are always happy to investigate genuine issues raised within the appropriate period, but a used vehicle cannot reasonably be considered the dealership’s responsibility indefinitely after the sale, particularly many months after the warranty period has ended.
If you believe there is still an outstanding matter that requires our attention, please contact our Customer Support team on **0345 868 0388** with your vehicle details so the case can be reviewed properly.
We wish you all the best and hope this response provides some useful context regarding the circumstances and timeline.
Test drove a car elsewhere and liked…
Test drove a car elsewhere and liked it, found the same make and model with NT traders so purchased it without seeing it, the finance and everything went through swimmingly and was delivered in a couple of days, car is exactly as appeared on the website, I am chuffed to bits with it, had very responsive and professional service all the way through, can't fault them, top dealership!
5 août 2026
Avis spontané
Réponse de NT Traders LTD T/A The Car Traders
Thank you so much for such a fantastic review! We're delighted to hear everything went smoothly, from the finance and delivery right through to receiving the car. It's great to know the vehicle was exactly as advertised and that you were happy with the service throughout.
We really appreciate your trust in purchasing the car without seeing it first. Thank you for calling us a top dealership, and we hope you enjoy many happy miles in your new car!
Great fleet of cars and great specs on…
Great fleet of cars and great specs on the car.
and great specs on vehicles.
1 août 2026
Avis spontané
Réponse de NT Traders LTD T/A The Car Traders
Thank you for the great feedback! We're delighted you were impressed with our selection and the specifications of our vehicles. We really appreciate your support and hope to see you again!
They have huge collections and best…
They have huge collections and best cars I would suggest to visit and have a look here
31 juillet 2026
Avis spontané
Réponse de NT Traders LTD T/A The Car Traders
Thank you so much for your kind review! We're delighted you were impressed with our range of cars. We really appreciate your recommendation and hope to see you again in the future!
Réponse de NT Traders LTD T/A The Car Traders
Thank you for your kind words! We're delighted you were happy with the service and really appreciate your support. We hope to see you again in the future!
Exceptional Service from Mohammad – Highly Recommended!
I found the NT Traders ltd online whilst looking for a good deal. I called and it was Mohammad who took the first call and trust me i immediately knew i made the right decision. From the moment I walked into the dealership, I could tell they genuinely care about their customers. The team was welcoming, professional, and created a great atmosphere.
I had almost decided to leave and not go ahead with my purchase, but Mohammad completely changed my mind. His customer service was exceptional from start to finish.
He was patient, professional, knowledgeable, and never made me feel pressured. He took the time to answer all my questions, listened to my concerns, and genuinely wanted to help me find the right car. His honesty and friendly attitude made the whole experience enjoyable and stress-free. Even after purchasing the car, any concerns or enquiries i request to speak to him because he has a great customer service values.
Thanks to Mohammad, I left feeling confident and happy with my decision. He is a real asset to the dealership, and I highly recommend asking for him if you’re looking to buy a car. Thank you again for such an outstanding experience! I will keep referring friends and family to NT Traders Ltd.
12 juillet 2026
Avis spontané
Réponse de NT Traders LTD T/A The Car Traders
Thank you so much for taking the time to write such a detailed and thoughtful review. It genuinely means a lot to the whole team.
We're especially pleased to hear that Mohammad made such a positive difference to your experience. We'll definitely share your kind words with him — he'll be delighted to know that his patience, honesty and willingness to help gave you the confidence to go ahead with your purchase.
It's fantastic to hear that you left feeling happy and confident with your decision, and we really appreciate you continuing to recommend us to your friends and family. Thank you for choosing NT Traders Ltd, and we wish you many happy miles in your new car!
I had a fantastic experience from start…
I had a fantastic experience from start to finish, Mohammad gave me the best service. Well done for amazing service. I highly recommend
27 juillet 2026
Avis spontané
Réponse de NT Traders LTD T/A The Car Traders
Thank you so much for your fantastic review! We're delighted to hear that Mohammad looked after you so well from start to finish. We'll definitely pass your kind words on to him. We really appreciate your recommendation and hope you enjoy your new car!
Good inspection and very professional
Good inspection and very professional, pleasant and polite. Clearly knew what he was doing. Thank you for an enjoyable sale.
27 juillet 2026
Avis spontané
Réponse de NT Traders LTD T/A The Car Traders
Thank you so much for your kind words! We're really pleased to hear you found the inspection professional, thorough and pleasant. We truly appreciate your feedback and are glad you had such an enjoyable experience with us. Thank you for choosing The Car Traders!
Water car from them Toyota CHR had a…
Water car from them Toyota CHR had a very good experience. Everything was reasonable and professional. No hassle. If you’re looking for a new car give them a try.
26 juillet 2026
Avis spontané
Réponse de NT Traders LTD T/A The Car Traders
Thank you so much for your fantastic review! We're delighted to hear you had such a smooth and professional experience with your Toyota C-HR. We really appreciate your recommendation and are pleased everything was hassle-free. Enjoy your new car!
Bought a car
25 juillet 2026
Avis spontané
Réponse de NT Traders LTD T/A The Car Traders
Welcome to The Car Traders Family
Great Service
Great Service, Satisfied with the Staff , Got what i cam looking for, Would totally recommend
22 juillet 2026
Avis spontané
Very good service
Very good service, helpful friendly team- great communication and support in buying a nice car. Many Thanks
9 juillet 2026
Avis spontané
Nice people and very cheerful
Nice people and very cheerful, only slow when you get there and the car is not ready but you had called them
10 juillet 2026
Avis spontané
GREAT SERVICE
Nomi was very friendly and patient and helped me to find the right car to suit my needs. Many thanks.
10 juillet 2026
Avis spontané
Réponse de NT Traders LTD T/A The Car Traders
Thank you for your kind words! We're delighted you had a great experience with our team and truly appreciate your support.
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