I've tried several Chocolate Smiths bars and I haven't come across one I dislike. The chocolate is exceptional and you can tell it's good quality by the 'snap' it makes when you break it. Can't wait t... Voir plus
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Had such a great time at the opening day! Loads of samples, free ice cream, plus fun extras like singers and caricatures. The shop looks amazing and it was really cool seeing the chocolatiers making e... Voir plus
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Like many other reviewers, I received a box with chocolate with a best before date of 2 days. Like others, I’d waited 3 weeks for delivery. This is not acceptable. The manufacturer has to accept t... Voir plus
I love The Chocolate Smiths products and find their flavour combos to be well thought out. I often try and buy as part of the Yumble sale as the chocolate is discounted and most of the time theres no... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The Chocolate Smiths, based in Newcastle Upon Tyne, create handmade chocolate with the fun left in! Check out their signature range of Bizarre chocolate bars, as well as their limited edition chocolatey products! Great for gifts and perfect for a treat!
Coordonnées de contact
Unit G19 Tromso Close, Tyne Tunnel Trading Estate,, NE297XH, North Shields, Royaume-Uni
- 0191 447 0790
- steffi@thechocolatesmiths.com
- www.thechocolatesmiths.com
4,5
Excellent
1 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Much Love from North Carolina
You guys do an amazing job from North Carolina! I am grateful to be able to try your chocolates from before you had the machine and was hand wrapping each chocolate, to now, The quality of the chocolates are now my #1 go to for anything chocolate related. My favorite is the Golden chocolate. Even to the bizarre bars that have filling in them, they are the perfect amount of sweet without being too much. I will eventually do a review to show how this company has been on the money since I found them! I followed them for YEARS and would always miss the chocolate drop which would be sold out in minutes. This made me set an alarm 2 minutes before the drop to get on the website on time to snag a bar! It was definitely worth the wait, and I will keep trying to get more bars in the future! Thank you for caring as a company as much as your team does it really shows inside and out. :)
7 janvier 2026
Réponse de The Chocolate Smiths
Wow — this absolutely made our day. Thank you so much for such a thoughtful, generous message all the way from North Carolina! 💛🍫🇺🇸
It means the world to us that you’ve been with us from the hand-wrapping days through to now, and that the quality has stayed your number one. That’s everything we strive for. Hearing that the Golden Bar is your favourite (excellent choice 😉) and that even the Bizarre Bars hit that perfect sweet balance really means a lot.
We also love the image of you setting an alarm before drops — the dedication! 😄 We’re so grateful you stuck with us through the sold-out moments and that it’s felt worth the wait. Your kind words about our team and how much we care genuinely touched us — it’s exactly who we try to be, inside and out.
Thank you for the years of support, patience, and love. We can’t wait to keep creating chocolatey magic for you for many more drops to come ✨
The best chocolate from an amazing company!
Every time I try the Chocolate Smiths products the always exceed my expectations. The new collaboration bar with Baklavaty is out of this world!!
7 janvier 2026
Réponse de The Chocolate Smiths
Thank you so much, Lisa! 🥹🍫
We’re absolutely over the moon to hear we keep exceeding your expectations — and we’re so glad you loved the Baklavaty collaboration bar. It really is something special! ✨🤍
Thank you for your continued support — it means the world to our small team.
Definitely worth a try 😜
I'm really impressed with the experience I've had with the chocolate smith, the artisan chocolate maybe more expensive than others, but the quality is outstanding and the customer service is really good too. The variety of different flavour combinations is also really good.
Definitely worth a try!! 😋
7 janvier 2026
Réponse de The Chocolate Smiths
Thank you so much! 🥹🍫
We’re absolutely thrilled to hear we keep exceeding your expectations — that means everything to us. And yes… that Baklavaty collab really is something special! 🤍✨
Thanks for your continued support — we can’t wait to surprise you again soon!
Luxury and idiosyncratic chocolates xx
7 novembre 2025
Réponse de The Chocolate Smiths
Thank you so much! 💛🍫
“Luxury and idiosyncratic” is exactly the vibe we’re going for, so that means the world to us!
Really good quality chocolate and…
Really good quality chocolate and excellent packaging.
Loved the salted Carmel bar but not so keen on the chocolate brownie flavour, which was dark chocolate. Would try other bars on special occasions as costly.
9 janvier 2026
Réponse de The Chocolate Smiths
Thank you so much for your thoughtful review! 💛🍫
We’re really pleased you loved the quality and packaging — and the Salted Caramel bar is a big favourite here too 😍
Totally understand about the brownie bar — the darker chocolate profile isn’t for everyone, and taste is so personal. We really appreciate you giving it a try, and we’re glad you’d consider treating yourself again on special occasions.
Thanks again for your support — it truly means a lot to our small team!
Been a fan of since 2020
Been a fan of since 2020, we always look forward to that box arriving. The bars are always high quality, delicious and a real treat. The range of flavours is fantastic and there is something for everyone. I love the mini bar selections and the collaboration bars are just amazing!
8 janvier 2026
Réponse de The Chocolate Smiths
Thank you so much for this gorgeous review! 💛🍫
It means the world to hear you’ve been with us since 2020 — what a journey it’s been! We absolutely love knowing that the arrival of that choccy-filled box is still something you look forward to.
So happy you’re enjoying the flavours, the minis, and the collabs — they’re some of our favourite things to dream up and create. Hearing they’re a real treat for you makes all the hard work worthwhile ✨
Run, don’t walk, to their website!
Run - don’t walk - to the Chocolate Smiths (metaphorically speaking). Just received my collab bar as I’m a new subscriber. Totally worth it. An absolute triumph of a creation and great to read the story behind the bar and its cocreators. Packaging is so beautiful too.
4 février 2026
Avis spontané
Réponse de The Chocolate Smiths
What a review — thank you so much! 🏃♀️💨🍫
We’re so thrilled you loved your first collab bar — and even more delighted that the story behind it resonated too. We work really hard with our partners to create something that’s as meaningful as it is delicious, so your words mean a lot.
Here’s to many more surprises ahead! 🎉
Stroopwaffle for the win!
Fab chocolate, goes way too fast in our house. Has to be a treat at the price point. My faves are stroopwaffle and Geordie. The French toast Christmas special was divine and would vie with the “ stroop” for my top bar. Please bring back as regular…
7 janvier 2026
Réponse de The Chocolate Smiths
Thank you so much! 🎉 We’re so happy the Stroopwafel and Geordie Bars have made it to the top of your list — excellent taste! And we absolutely agree... that French Toast Christmas special was something magical 😍
You're not the only one who's asked for it to return — so watch this space 👀 We’ll see what we can cook up in the Chocolate Lab!
Réponse de The Chocolate Smiths
That’s so lovely to hear – thank you! 😋🍫 We pour our hearts into every bar, so it means the world to know you're enjoying them.
Best chocolate on the planet
I have been buying this chocolate from the early days of the maple bacon bar (don’t knock it unless you tried it!) and the bars just get better and better. The best email you can get is the one saying your chocolate has been despatched. It’s pure luxury indulgence in a bar (or egg) and I have so many favourites but if you need a gentle introduction you can’t go wrong with the golden bar or the Geordie bar. Absolutely delicious and everything is made with the best ingredients you can get.
7 janvier 2026
Réponse de The Chocolate Smiths
This absolutely made our day – thank you! 💛 From the maple bacon days (a true icon!) to today’s latest bars, we’re so grateful you’ve been with us on this chocolatey journey. And yes – that dispatch email really is the best kind of inbox joy, isn’t it?
We’re so glad you’re still finding favourites, and totally agree… the Golden Bar and Geordie are top-tier introductions. Thank you for recognising the care we put into our ingredients – it means everything.
Réponse de The Chocolate Smiths
Short, sweet, and the kind of review that makes us smile! 😊 Thank you so much – we’ll keep doing our best to deliver the magic every time.
Absolute favourite chocolate
I’ve been buying from the Chocolate Smiths for years and they’re always brilliant. Great customer service, packaging, and, of course, chocolate. Never had a bar from there that I didn’t like and they are well worth the money!
7 janvier 2026
Réponse de The Chocolate Smiths
Thank you so much for sticking with us over the years! That kind of loyalty means the world 💛 We're so happy to hear you've loved every bar — we put our hearts (and tastebuds!) into each one. Here's to many more chocolatey moments to come!
Can honestly say this chocolate is…
Can honestly say this chocolate is worth every penny ordered 3x now never disappointed 5star products ⭐️
16 janvier 2026
Avis spontané
Réponse de The Chocolate Smiths
That means the world to us — thank you so much! ⭐️⭐️⭐️⭐️⭐️
We’re over the moon that you’ve loved every order, and we’ll do our best to keep the magic coming!
Just adore this company
Just adore this company. I try all of the flavours and I’ve come across some I’m not as keen on but it’s so lovely that they sell new and different flavours.
The chocolate is well worth the money!
6 janvier 2026
Réponse de The Chocolate Smiths
Thank you so much! We're all about bringing joy through weird and wonderful flavours — even if not every bar is everyone’s cup of tea, we LOVE that you're up for the adventure 🍫🎉
Your support means the world and we’re so glad you feel the chocolate is worth it — that’s the highest praise we could ask for!
The greatest chocolate of ALL time
I will always buy my chocolate from the chocolate smiths. From picking to production it’s absolute perfection. The range of flavours is unbeatable and the limited edition perks for newsletter subscribers make it a winning combination. If you collect from the factory you get the added bonus of human contact and they are always friendly, helpful (and sometimes have spares) and you get to smell the chocolate.
Favourite flavours…gold bar, nanas biscuit tin and grasshopper mocktail (currently) but you can’t go wrong with any of them! 10/10 will always recommend.
6 janvier 2026
Réponse de The Chocolate Smiths
This is such a heartwarming review — thank you so much! We're thrilled to hear you've found your chocolate home with us 💛 From newsletter perks to factory visits (and that unmistakable chocolatey smell!), it means the world to know you're loving the full experience.
And what a trio of favourites: Gold Bar, Nana’s Biscuit Tin, and Grasshopper Mocktail — absolute icons in our eyes 🍫✨
Réponse de The Chocolate Smiths
Thank you so much! We're over the moon that you enjoyed both the chocolate and the service — that’s the dream combo we always aim for 🍫💛
Not enough mint
The purchasing is easy enough if you can get your hands on there lovely bars! Ive had the nut roast and cherry bakewell which are delicious. I've ordered the grasshopper bar and whilst the chocolate bar is excellent quality it's lacking in mint flavour. There is a slight aftertaste of mint but not as minty as I thought it would be. Maybe that's my fault as I was expecting it to be more minty that chocolate tasting. Either way a great bar
23 janvier 2026
Avis spontané
Réponse de The Chocolate Smiths
Thank you so much for your lovely review — and for managing to bag some bars before they flew out the door! 💨🍫
We’re so glad you enjoyed the Nut Roast and Cherry Bakewell — absolute favourites here too! The Grasshopper is definitely more of a subtle mint moment rather than a full minty blast, but we really appreciate the feedback and will pass it along to our kitchen team for future minty mischief 🌱😉
Thanks again for your support — it means the world!
Dunk Cookie Review
Firstly, I am a big fan of this company, having followed them for quite some time, and I genuinely admire what they stand for; so, I don't take giving them a low three-star review lightly.
I pre-ordered the Dunk Cookie Bar with dip, which arrived last week. I was really looking forward to trying it after seeing it sell out week after week. Unfortunately, it didn't quite live up to the hype for me. Maybe my expectations were a bit high, but honestly, I found it rather bland. The caramel flavor was barely noticeable, and I even thought the dipping sauce had gone off, as it had a strange, tangy taste. It was so off-putting that I checked the expiry date just to be sure.
Whilst I could not see a date on the sauce, I was surprised to see the chocolate had a short shelf life—expiring in February 2026. Probably due to different manufacturing processes, but just a heads-up if you're thinking of gifting it.
In the end, it’s really not my cup of tea. I understand a lot of effort goes into making these bars, but the price didn’t quite match my taste buds’ expectations. It seems more like a novelty chocolate with unusual flavors and eye-catching packaging. Nonetheless, I'd still recommend giving them a try, since everyone’s palate is different.
16 janvier 2026
Avis spontané
Réponse de The Chocolate Smiths
Thank you so much for taking the time to write such a thoughtful and constructive review — especially as a long-time supporter of what we do. It means a lot to us that you approached your feedback with kindness, even when the product didn’t quite hit the mark for you.
We’re sorry the Dunk Cookie Bar didn’t live up to expectations this time around. It’s a real shame to hear the caramel and dip didn’t deliver the flavour punch you were hoping for — we’ll absolutely pass that feedback to our development team. Regarding the short shelf life, you’re quite right — our Bizarre collaboration bars are made without preservatives and are intended to be eaten fresh, which is part of their charm, but we know this can catch people off guard if they’re buying in advance as a gift. Thank you for flagging it so clearly.
Your honest and fair review is truly appreciated — as is your support over the years. We completely agree: taste is personal, and we hope another bar might be more your cup of tea next time! ☕
Fell upon your site by accident
Fell upon your site by accident, and I've been in 7th heaven since. Ordered a mere 3 times, and I have to say every time has been a delight. I was emailed information about delivery and everything was on point. The chocolate bars are very tasty and I groan when asked to share a piece. I will be ordering again.
19 décembre 2025
Avis spontané
Réponse de The Chocolate Smiths
What a joyful review – thank you so much! We’re absolutely thrilled you stumbled across us and have been enjoying your chocolate adventures ever since 🍫✨
It’s lovely to hear that both the taste and the experience hit the mark – and we completely understand the reluctance to share (no judgment here... we’ve all been there 🤭).
Can’t wait to welcome you back for your next treat!
Brilliant delivery times to NI
Brilliant delivery times to NI, chocolate speaks for itself!
25 juillet 2025
Réponse de The Chocolate Smiths
Thank you so much! 🚚🍫
We’re thrilled to hear delivery to NI was smooth — and even happier that the chocolate did all the talking! 😄💛
Thanks again for your support — we can’t wait to treat you again soon!
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