The Claims Guys Legal Avis 

Very good service

Working on my claim, but cannot understand why I have to keep sending photographic evidence it will not change from the probable 4 times I have issued this information and also sent my signature umpteen times.

I have no complaints to make.
I am satisfied with the service provided although I am a little confused, because I have had this process for more than 3 or 4 years, I do not know well and nothing happens, but I believe and I am aware that you will do your best for me.
Thank you for everything.

I have requested that claims guys legal stop working on my behalf however they keep sending me emails as if they are even though I have not signed my signature they requested to keep respresenting me.

It’s been over a year. Not impressed. Just lots of repetitive emails with zero progress.

My current address is 7 Broadheath Avenue, Prenton, Wirral, Merseyside, CH437NP.
It is down as my previous address,

I really don't understand why I have to keep providing you with the same information this should not be the case. And the claim seems to be going nowhere

customer communications is non existent
nobody answers the telephones
leave voicemails get AI response
nodody answers emails
wouldn't recommend and definitely will not use again

I don’t have a photographic license and my passport has just expired

Excellent communication throughout the ongoing claim which is still in progress.

Yet again another month and another email wanted proof of I.D having submitted 4 times already and still unable to contact this company and speak to someone regarding my claim I've sent a few different emails and got the same automated response what a poor service although provided a speedy service to get you to sign up

The Claims Guys are dealing with my claims,and have kept me updated at all times great communication

You’ve asked for photo Id but :-
a) why do you need photo id ?
b) when I clicked on the response icon it wouldn’t allow me to upload anything !!

Kept informed at all stages so far, no complaints this end thanks.

Great communication with regular updates and easy access to portal to add additional information when requested.

So far so good, regular communication is a must and that has been met

I trust the claims guys as I've used their services previously.
What is happening with these large financial institutions is beyond reproach. Time wasting and red tape beyond belief.

The whole thing seems to be taking forever and constantly having to provide proof of identity
I’m not convinced they will ever pay out
Regards
Mr A Angliss

Excellent service