The Dustpan and Brush Store Avis 

Great service as always

I Purchased a new cleaning trolly for a member of our cleaning staff. She was quite attached to her old one which was held together with all sorts! She wasn't sure how she would feel with the new one but it has turned out to be great. She can get everything she needs on it and has somewhere to hang her water bottle too.
Delivery was great.

Very good value product and a speedy delivery. What's not to like!

I've been looking for more ethical places to order things from and this was my first order from The Dustpan and Brush Store. I ordered the Telescopic Bathroom Mop and Multi-Surface Cleaning Kit and it came really quickly with actually affordable shipping. I am really happy with the item - I love how there is 3 heads and they all stick on with velcro so it's actually secure, and the 360 pivoting head is really helpful for cleaning.

One downside is that the telescopic handle doesn't always secure on the longest settings.

How sad am I writing a review about a broom when its the world cup! Seriously I am so happy with this broom which to be honest I ordered with total disinterest. I have just put it together and it is solid lightweight and it has done a great job on an area of short pile carpet. Will be trying it out in other areas very soon.

Ordered old fashioned cotton mop heads and mop. Arrived quickly in minimum packaging…who needs a box in a box in etc. etc. Very easy to assemble even by an elderly lady, no tools just common sense. Mop head is thick and strong, no airy fairy whispy ribbons in pretty shades of blue, so thin and with little cleaning coverage. Cleaned my kitchen floor in minutes with very hot water and a splash of Flash. Excellent quality, perfect for the job, spotless quick drying floor and a very sensible price.
Thank you.

What a great cotton mop, old fashioned I know but I need one like this as I have concrete slab flooring in my kitchen, hall, porch and lounge. This is the best mop to have. Thank you for still making them. Simple and easy to fit together.

I purchased a micro fibre brush set.I was very pleased with the items cannot fault the product.

A great brush, but the similar old 10" brush were angled better, and could get into easily any crevis, and corner.

Bought an item from this company through B&Q market place. Due to a picking error I was sent the wrong item. Contacted the company through B&Q and within an hour I received a message apologising and saying that the correct item would be sent. Mistakes happen from time to time, it's how they are dealt with which is a sign of great customer service so even though I initially received the wrong item I'm still giving a 5 star review for the quick and efficient way the issue was dealt with. Made my day to be frank and will definitely use this company again.

I ordered a number of nail brushes together with other items. Upon receipt of the order one of the nail brushes was absent, and I informed customer services of the discrepancy. Within a couple of hours the error was corrected with the missing item being dispatched the same day.

I have since ordered further items which arrived as ordered and in good condition. The items are good quality for the prices charged.

Unfortunately this company uses Evri as their courier. The orders take days to be delivered to them. The Evri website states awaiting delivery and this is shown for on average 4days. Then once they receive the item it takes a further 2/3 days to be delivered.

Companies need to realize that any courier becomes an extension of the company and therefore if the courier causes issues, the company issuing the item is blamed for the issues made by the courier.

I've bought a number of products and have been impressed by the quality. The prices are competitive and delivery is quick. The wood and brittles used in their scrubbing brushes is really hardwaring and looks good.

i am disabled , and the height of the dustpan set was ideal for me also it didn't lose some of the dirt onto the floor when I emptied it

Communication was excellent, parcel arrived on time.I have used the extendable cobweb brush and it reach all the high points. So far I happy very happy with my purchase. I would highly recommend The Dustpan & Brush Store. Thank you

I have recently purchased items from this company and have found them to be of excellent quality and a competitive price.The wire brushes do the job they're meant to do, ie removing weeds from my block paving drive without me actually having to get onto the ground, as they are mounted on a pole to allow you to stand up to do it. The lady I have dealt with at the dustpan and brush store named Paula is extremely helpful, very customer focused and not only a real credit to herself, but also to the company. Many thanks MB Portsmouth.

Great service, clean non smelly package. I have an immune condition that means most packages, from most places, make me ill due to the box and contents being very fragrance or mould contaminated. So it made a refreshing change to receive items that were from a clean, dry warehouse.
The products themselves were excellent. Thank you!

Lovely family friendly company a real pleasure to deal with.
Fantastic old fashioned values.
Both products good value for money and they do the job well.
Thank you.

The product arrived quickly. I was pleasantly surprised at the quality of the paint pad set I bought via Amazon from the Dustpan and Brush Store . Having used this product, I have found it to be so much easier than using paint rollers . There are far fewer paint splatters and the paint goes on the wall very smoothly. The different pads helped me paint right into difficult corners and along edges like window reveals without needing to use a paint brush. Excellent product

The brush is so practical especially for the mats in the car. It is solid, easy to hold and funcional. Handy too for grooves or coconut matting.
The bonus is buying British.

Lovely company to deal with