Www.Thegymnasticsacademy.co.uk Avis 

230
•
TrustScore 2 sur 5

2,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Avoid .... MONEY LOST and didn't even open .... If I could give them 0 stars I would . Money taken for facility in Glasgow opening In July 2026 . 2 days notice given that they won't be opening but pr... Voir plus

Noté 1 sur 5 étoiles

The classes themselves wouldn’t be bad but because the business model is to throw free trials at anyone and everyone, the classes suffer immensely. My daughter was stuck in limbo for months b... Voir plus

Noté 1 sur 5 étoiles

Absolutely shocking experience. They do not care about anything other than taking your money. Do not put your children into these classes

Noté 5 sur 5 étoiles

Chris was incredibly helpful and friendly throughout the whole process. He took the time to explain everything in detail over the phone, answered all of our questions patiently, and made sure we under... Voir plus


Coordonnées de contact

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TrustScore 2 sur 5

230 avis

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(230)

230 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great experience

Great experience.
Supported in difficult situation.
Also listened of the feedback of price increase.
Very welcoming and helpful.
Explained my child’s progress and reviewed child’s performance.

13 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Don’t join!!!

Don’t join!!!
Lucky I never payed the £1 they tried to sell us after these reviews
I got completely bombarded with calls when i enquired for my 2 year old
I was getting 5+ calls a day up until nearly 10 pm
After a week of constant calls I told them i would not be letting my child join as they were almost harassing me to join
I still got constant phone calls for nearly a week despite telling them
Not once did the man ever fully explain what the class was about and how much was going to be just that I was to pay £1 for a trial class
Thankful I trusted my gut and didn’t join this class

6 avril 2026
Avis spontané
Logo de Www.Thegymnasticsacademy.co.uk

Réponse de Www.Thegymnasticsacademy.co.uk

We’re sorry to hear that you felt overwhelmed by the level of contact—that’s certainly not the experience we aim to provide.

We have also reviewed our records and, based on your location, we do not offer £1 trial sessions there, so we’re unable to identify the situation described. It’s possible there may have been some confusion or that this relates to another provider.

If you did make an enquiry with us, please contact our team directly with your details so we can review this and ensure your communication preferences are respected.

Noté 1 sur 5 étoiles

SCAM SCAM SCAM

SCAM SCAM SCAM! Avoid at all costs!
My daughter went to a trial which cost £1, I explained that I didn’t want her to continue 24 hours later. Their policy is to let them know within 48 which I followed.
They then proceeded to take £44.99 and then a further £52 which is supposedly for insurance for the year. I questioned this and asked for a refund, yet nobody would answer the phone. I have left messages, emailed and comments on social media which have then been deleted. Before my daughter attended her trial I received over 10 phone calls to discuss the same thing which was off putting and annoying.
Due to not being able to get my money back I cancelled this with my bank as my child hadn’t attended any classes other than the trial. My bank refunded me and put a block on them taking any more. Then 3 weeks late they took another £44.99 and another £52 using I assume a different account as I had blocked the other with my bank. Even if my child was attending it’s only meant to be £44.99 per month, but they have added the £52 on again. I then called my bank and cancelled again and was refunded. Then today, just over a week later they have tried to take £44.99 again and a further £52. I have opted out, I have sent over 20 emails, I have tried to call, I have resorted to their social media pages and still they are trying to take money they are not legally allowed to take as I never entered a contract. It’s nothing but a scam and the reviews online especially the Google reviews confirm this. What a vile vile company. Avoid at all costs.

12 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

AVOID!!!!

We attended this gymnastics academy for just under a year, and unfortunately, our experience was extremely disappointing. There has been little to no progression in that time—if anything, my daughter has learned more at home by watching YouTube than she ever did in class.

The cleanliness of the facility is a real concern. It often feels dirty and poorly maintained, which isn’t acceptable for an environment where children are training.

While I do feel the staff try their best, the structure is worrying. Many of the sessions are run by under-18s who are reportedly paid very low wages and are expected to work without even basic breaks, including for a drink. More concerning is that there appears to be no qualified adult present during sessions—only parents—which raises serious safeguarding and insurance concerns. In addition, the staff do not appear to be properly qualified, which further raises questions about the safety and standard of coaching provided.

The academy is not registered with British Gymnastics and instead uses its own insurance— which you get shown no record of when asking them to evidence this, which is also significantly more expensive. This lack of proper affiliation only adds to the concerns about professionalism and standards.

On top of all this, there have been ongoing issues with payments. The academy has repeatedly attempted to take £300 from my bank account without justification. It became such a problem that I had to open a separate bank account just so these attempts would be declined multiple times a day.

Overall, I would not recommend this academy. The lack of progression, poor conditions, safeguarding concerns, unqualified staff, and ongoing payment issues make it a very frustrating and worrying experience.

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Shout Out to Christian

Enrolled my little one for gymnastics, I couldn't be more happier.... spoke to Christian multiple times very professional,understanding and courteous. I would recommend him 100%....it was a lovely experience.

11 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Very interesting that all the positive…

Very interesting that all the positive reviews came in the last 2 weeks.... clearly bot reviews from a scam business that only cares about cash. Totally fraudulent activity. As someone who found out read this one and avoid!!!!@

10 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

False advertising

This is unbelievable — we are in 2026, in one of the greatest countries, the UK, and yet scams like this still exist in such an ugly and deceptive way.

Yes, they have Facebook and Instagram pages, but there are no comments — absolutely none. Why? Because they are highly professional scammers who know exactly how to hide the truth and manipulate people.

They lure you in with a “free trial,” then ask for just £1 to proceed. The moment you enter your credit card details, they start charging you without clear consent, hiding behind vague “terms and conditions.”

When I contacted them to question these unauthorized charges, they claimed it was an “automatic subscription.” This is completely unacceptable — any legitimate subscription requires a clear, explicit offer and a formal acceptance from the customer.

Instead, they charged £66 for a so-called registration and an additional £44.99 for “insurance,” without proper consent. This is nothing but manipulation, deception, and a deliberate attempt to mislead customers.

They also claim to have a physical office in Manchester. I even visited the location and tried to pay directly on-site, but they refused and insisted that applications must be done online only. That raised doubts at the time — and now it is clear why.

This is not a service — this is a well-crafted scam.

Be extremely careful. Do not trust them.
Hadeel Abbas

28 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Chris

Chris, the account supervisor at Acher, Sheffield was fantastic. I was going to cancel my daughter’s subscription due to tight budget but he met me halfway and I’m happy I’m staying back. Thank you Chris.

6 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

My favorite thing about The Gymnastics…

My favorite thing about The Gymnastics Academy is the waiting area we previously went to gymfinity and the parents had to sit in the car outside. However at The Gymnastics Academy there is a big waiting are with nice seating and massive glass windows to watch the classes, best of all is the free wifi and hot drinks for parents.

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Chris has taken responsibility for my complaint

Chris has taken responsibility for my complaint and responded quickly and in a professional and friendly manner. He contacted me straight away, resolved my complaint and understood my frustration. He went above and beyond after a few previous experiences with other team members where it has been hard to get hold of people and things were not resolved. He’s a credit to the company.

2 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all costs

Title: Avoid – I had to go to court to find out who I had contracted with

Review:

What began as a simple membership dispute escalated into County Court proceedings because I could not get clear information about the legal entity responsible for the contract, despite repeated written requests.

In my experience, payment was taken quickly, but when serious issues arose, my emails and formal requests were repeatedly ignored. Basic questions about the company behind "The Gymnastics Academy" went unanswered, and obtaining clear information became a battle.

I ultimately had to issue court proceedings using the information publicly available at the time. After judgment was obtained, I was told I had pursued the wrong entity. However, on 4 June 2026, Huddersfield County Court upheld my judgment and identified Vista Enterprise Portfolio (UK) Limited as the liable entity.

I also became concerned by the number of connected companies, trading names and company changes involved, and by practices which I believe raise serious consumer protection and transparency concerns. I have reported these concerns to Trading Standards and Companies House.

Despite the dispute and court proceedings, I continue to receive payment demands for sums that I do not accept are owed.

My experience was one of poor communication, lack of transparency and unnecessary court involvement. I would strongly advise anyone considering signing up to make sure they know exactly which legal entity they are contracting with and to keep copies of all correspondence and terms.

2 avril 2026
Noté 5 sur 5 étoiles

The toddler classes are fab

The toddler classes are fab. The equipment is fantastic and the environment is bright and friendly. My little one loves joining in the warm up song and putting the bells away after the song is done.

12 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

We recently held our 6 year olds…

We recently held our 6 year olds birthday party at the gymnastics academy. He absolutely loved it. The team were organised, friendly and great with the children. Everything ran smoothly. We will absolutely be back.

21 mars 2026
Avis spontané

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