Fish arrived alive but did not seem happy, the water they were in was dirty and seemed like such a small amount for the amount of fish. I have ordered from other companies where the fish arrive sooner... Voir plus
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Lisez les avis des autres
Fish arrived alive!! Didn't take too long to get the package, he was a bit smaller than I expected, but he happened to be big enough to survive in the tank with bigger tank-mates.
L'entreprise a répondu
5 more African Cichlids purchased to cut down on aggression. Beautiful and colorful haps and one mbuna. Great selection and fast shipping with careful packaging. Happy tank mates now. Very pleased wi... Voir plus
L'entreprise a répondu
Valerie was terrific . Communication during heavy cold snow storms delayed delivery . She went out of her way by calling me to assure me as soon as able they will deliver fish. Fish arrived all... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer Service Following quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at info@theifishstore.com or 516.524.6423 and just ask!
Live Arrival Guarantee
We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.
In the unlikely event that you receive a perished fish, do not worry. You can choose to receive a refund or receive a credit on your next order.
Coordonnées de contact
130-27 92nd Avenue, 11418, Richmond Hill, Etats-Unis
- 516.524.6423
- info@theifishstore.com
- www.theifishstore.com
4,6
Excellent
5 k avis
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A répondu à 100 % de ses avis négatifs
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Unfortunately all the fish arrived dead
5 mars 2026
Réponse de The iFISH Store
Hi Angelo;
Thank you for sharing the additional details as requested with us via email.
It does sound like the missing heat pack may have played a role in what happened during transit, and we’re grateful you brought this to our attention. We take a lot of pride in how we package our fish, so it’s very disappointing to hear that this shipment missed the mark.
We sincerely apologize for the error and for the experience you had. We’re glad we were able to issue a refund, and we appreciate your understanding. Your feedback helps us improve, and we’ll be reviewing this with our team to make sure it doesn’t happen again.
Réponse de The iFISH Store
Hi Todd;
Thanks so much for the kind words! We’re happy to hear you’re pleased with the quality of your discus. They really are beautiful fish! If you ever need anything or decide to add more to your tank, we’re always here to help. Enjoy them!
Fish arrived well packaged and in great…
Fish arrived well packaged and in great condition. Definitely coming back!
4 mars 2026
Réponse de The iFISH Store
Hi Robert;
Thanks so much for coming back—we really appreciate it! Glad everything arrived safe and in great shape.
Looking forward to your next order!
Everything was on a professional level
2 mars 2026
Réponse de The iFISH Store
Hi James;
Thank you for your kind words! We’re really glad everything met your expectations and that your experience felt smooth and professional from start to finish. Enjoy your new fish, and we’d love to help again anytime you’re ready for more!
The Ciclid fish I received died the…
The Ciclid fish I received died the next morning after receiving it
3 mars 2026
Réponse de The iFISH Store
Hi Martha,
We’re sorry to see your 1-star review and truly wish we had the opportunity to help. We never received any notification that the fish arrived in poor condition or passed after delivery. If we had known, we would have done everything we could to assist right away.
Regarding your concern about overnight shipping that you emailed us about, as mentioned in our email reply, FedEx Next Day Air refers to the transit time once the order ships. We ship Monday through Wednesday to ensure safe delivery for the fish, and all orders go through a preparation and quarantine process before leaving our facility.
We always encourage customers to reach out within our live arrival window if there are any issues so we can make it right. Please feel free to contact us — we’re here to help and would still be happy to take a closer look at what may have happened.
Fish arrive alive and healthy.
The prices are reasonable, and most important - the fish always arrive alive and healthy!
4 mars 2026
Réponse de The iFISH Store
Hi Yevgeny;
Really appreciate that—thank you! Glad your gouramis arrived healthy and are doing well. Enjoy them, and we’re always here if you need anything!
I love this service
I love this service. My fish are healthy and fully acclimated. Tank is buzzing. Being able to choose from such a wide variety and have them show up at my door is an amazing experience.
I wont be shopping at anymore of these BS lil fish store for anything other than feeders ever again.
3 mars 2026
Réponse de The iFISH Store
Hi Atiim;
Wow…this made us smile, thank you so much!
We’re glad to hear your Cichlids and Plecos have settled in so nicely. We really appreciate your continued support and trust in us. Enjoy the new additions to your tank and we’ll be here whenever you’re ready for more!
Everything was exactly as explained
Everything was exactly as explained. I ordered 2 Discus fish. They arrived on time, healthy, and are doing great. I’ve had them for about 4 weeks. Love them. Great addition to my tank.
3 mars 2026
Réponse de The iFISH Store
Hi James;
Thanks so much for sharing this!
We’re glad everything met your expectations and your discus are still doing great after a few weeks! Sounds like they’ve settled in nicely.
Hope to see you back again soon! In the meantime, happy fishkeeping!
Réponse de The iFISH Store
Hi Cathy;
Thank you for your feedback! We’re really glad to hear your Discus arrived safely. Enjoy your new additions to your tank!
The peacock cichlids i ordered came in…
The peacock cichlids i ordered came in very good condition an were very healthy an beautiful..I highly recommend this company to anyone who loves fish like I do..thank you to all the staff an owners!!
2 mars 2026
Réponse de The iFISH Store
Hi Michael;
Thank you so much…we appreciate you taking the time to share this! We’re glad your peacock cichlids arrived in great shape and you were pleased with them.
And thank you for the recommendation. It really means a lot to all of us here. Hope to see you back again soon!
Réponse de The iFISH Store
Hi Wendell;
Thanks so much! Glad everything went great with your Oscars. We sure do appreciate you coming back to us. Enjoy them!
Absolutely best place to get healthy Fish
I ordered numerous fish and they are healthy and good quality fish. Absolutely love them. Customer Service is above and beyond.
16 février 2026
Réponse de The iFISH Store
Hi Yvonne;
Thank you so much for your kind words and for being such a great repeat customer! Glad your tetras arrived healthy and are thriving in their new home. Enjoy your beautiful fish, and we look forward to your next order!
Beautiful healthy discus fish
9 février 2026
Réponse de The iFISH Store
Hi Angela;
Thanks so much for coming back to us…we really appreciate it! Glad to hear your discus are looking beautiful and healthy. Enjoy them, and we’re always here when you’re ready for more! 🐟
Great supplier
Great supplier, healthy fish great looking fish very impressed and happy with my discus. I bought 12 of them so far and they all been great and healthy well packaged and great expedited shipping.
21 février 2026
Réponse de The iFISH Store
Hi Christian;
Wow, thank you so much—we really appreciate you coming back to us! So glad to hear all 12 of your discus are doing great and that you’re happy with how they look. That’s exactly what we love to hear!
We put a lot of care into packing and shipping, so it means a lot that you noticed. Enjoy those beauties, and we’re always here whenever you’re ready for more!
Great customer service.
17 février 2026
Réponse de The iFISH Store
Hi Jana;
Thanks so much! We really appreciate it and are glad you had a great experience. Hope the new fish are settling in nicely in your tank! Happy fishkeeping!
Excellent purchase and very pleased…
Excellent purchase and very pleased with the size and colors of the African Cichlids. Pleasure doing business with you
16 février 2026
Réponse de The iFISH Store
Hi Johnny,
Thanks so much for your continued support! We’re really glad to hear you’re pleased with the size and colors of your African Cichlids. It means a lot to us that you keep coming back, and we hope they’re settling in nicely and showing off in your tank! Looking forward to helping you with your next addition.
Could not be happier...Fish arrived on…
Could not be happier...Fish arrived on time and healthy...packaged beautifully....
11 mars 2026
Avis spontané
Réponse de The iFISH Store
Hi Mike;
Thanks so much for the kind words! We’re really happy to hear your guppies arrived healthy and on time. Enjoy them…they’re such fun fish to keep! If you ever need anything or decide to add more to the tank, we’re always here to help. Thanks again for choosing us!
New Fish Arrivals
The company was very responsive to question. Getting fish shipped can be stressful. They gave me comfort and a guarantee that things would work out well and they did.The fish were colorful and healthy. They were well packaged. I would order again and have referred them to others.
17 février 2026
Réponse de The iFISH Store
Hi Craig;
Thanks so much for the kind words and for trusting us with your order! We know having fish shipped can feel a little stressful, so we’re really glad we could help make the process easier and give you some peace of mind. Great to hear the African Cichlids made their trip stress-free and arrived healthy and displaying their distinctive colors. We really appreciate you ordering again and referring us to others. It means a lot to our whole team. Enjoy the fish and we look forward to helping you again anytime!
Customer service was great
Customer service was great. They will call you back as needed would buy from them again
17 février 2026
Réponse de The iFISH Store
Hi Dave;
Thanks so much for the kind words! We’re always happy to help and make sure you get the support you need. Glad you had a great experience, and we really appreciate your trust in us. Enjoy your African Cichlids and Catfish, and we look forward to helping you again soon!
They always have a wide selection of…
They always have a wide selection of good quality, healthy fish. I have never been disappointed.
16 février 2026
Réponse de The iFISH Store
Hi James;
Thanks so much for the kind words and for coming back to us again! We’re really glad you’ve been happy with the selection and the quality of our fish. Enjoy the new African Cichlids, and we appreciate your continued support!
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