The iFISH Store Avis 

5 078
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Right from the first time of reading how the fish are quarantined,straight to the delivery everything is done so professional. And done were the customer never has to worry about anything and will kno... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

iFish always ship healthy and beautiful looking fish. From my cichlids that I purchased awhile back to my Discus Ibought recently. All are doing wonderful. Shipping is the fastest of all the online f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fish arrived healthy and maintained their health to this very day. Highly recommend iFish to anyone looking for health beautiful fish!!

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have purchased African cichlids from them a couple times. They are always great with communication and offering suggestions. The quality of the fish is great. I would definitely buy from them again... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de poissons tropicaux
  2. Animalerie

Écrit par l'entreprise

The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer Service Following quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at info@theifishstore.com or 516.524.6423 and just ask!

Live Arrival Guarantee

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.
In the unlikely event that you receive a perished fish, do not worry. You can choose to receive a refund or receive a credit on your next order.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(5 078)

307 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I truly love you guys

I truly love you guys. Fish are beautiful. Shipment of the Fish is great. Boxed up with care and the Fish are Healthy. Thanks again. This is my second time ordering and definitely not the last. Harford County Maryland fish stores can’t compare at all. Keep up the amazing work….

5 mars 2026
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Réponse de The iFISH Store

Hi Robert;

Thank you so much…we really appreciate the love! 😊 It means a lot to hear this, especially from a returning customer.

We’re so glad your fish arrived healthy and that everything met your expectations again. We put a lot of care into every shipment, so hearing feedback like this makes it all worth it!

And wow—that comparison means a lot too! We’re honored to be your go-to.

Thanks again for your continued support. We’re here to help whenever you’re ready to add to your tank again!

Noté 5 sur 5 étoiles

Super cool

Super cool people on the phone when ordered, FISH came healthy after a long gerny.

8 mars 2026
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Réponse de The iFISH Store

Hi Lee Ann;

Thanks so much! Really glad you had a great experience with us on the phone. Even better to hear your African Cichlids made the journey safely and arrived healthy! That’s what we love to hear.

Appreciate your business and hope to help you again soon!

Noté 5 sur 5 étoiles

Great fish

Could not believe the colors, the fish are amazing

5 mars 2026
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Réponse de The iFISH Store

Hi William;

Thank you so much! We love hearing! The colors of the those African Cichlids those really are something special! So glad you’re enjoying them and we truly appreciate you giving us a shot. Hope they continue to thrive and bring your tank to life!

Noté 1 sur 5 étoiles
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Réponse de The iFISH Store

Hi Angelo;

Thank you for sharing the additional details as requested with us via email.

It does sound like the missing heat pack may have played a role in what happened during transit, and we’re grateful you brought this to our attention. We take a lot of pride in how we package our fish, so it’s very disappointing to hear that this shipment missed the mark.

We sincerely apologize for the error and for the experience you had. We’re glad we were able to issue a refund, and we appreciate your understanding. Your feedback helps us improve, and we’ll be reviewing this with our team to make sure it doesn’t happen again.

Noté 5 sur 5 étoiles

Excellent quality of fish that were…

Excellent quality of fish that were ordered.

3 mars 2026
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Réponse de The iFISH Store

Hi Todd;

Thanks so much for the kind words! We’re happy to hear you’re pleased with the quality of your discus. They really are beautiful fish! If you ever need anything or decide to add more to your tank, we’re always here to help. Enjoy them!

Noté 5 sur 5 étoiles

Fish arrived well packaged and in great…

Fish arrived well packaged and in great condition. Definitely coming back!

4 mars 2026
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Réponse de The iFISH Store

Hi Robert;

Thanks so much for coming back—we really appreciate it! Glad everything arrived safe and in great shape.

Looking forward to your next order!

Noté 5 sur 5 étoiles
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Réponse de The iFISH Store

Hi James;

Thank you for your kind words! We’re really glad everything met your expectations and that your experience felt smooth and professional from start to finish. Enjoy your new fish, and we’d love to help again anytime you’re ready for more!

Noté 3 sur 5 étoiles

The Ciclid fish I received died the…

The Ciclid fish I received died the next morning after receiving it

3 mars 2026
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Réponse de The iFISH Store

Hi Martha,

We’re sorry to see your 1-star review and truly wish we had the opportunity to help. We never received any notification that the fish arrived in poor condition or passed after delivery. If we had known, we would have done everything we could to assist right away.

Regarding your concern about overnight shipping that you emailed us about, as mentioned in our email reply, FedEx Next Day Air refers to the transit time once the order ships. We ship Monday through Wednesday to ensure safe delivery for the fish, and all orders go through a preparation and quarantine process before leaving our facility.

We always encourage customers to reach out within our live arrival window if there are any issues so we can make it right. Please feel free to contact us — we’re here to help and would still be happy to take a closer look at what may have happened.

Noté 5 sur 5 étoiles

Fish arrive alive and healthy.

The prices are reasonable, and most important - the fish always arrive alive and healthy!

4 mars 2026
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Réponse de The iFISH Store

Hi Yevgeny;

Really appreciate that—thank you! Glad your gouramis arrived healthy and are doing well. Enjoy them, and we’re always here if you need anything!

Noté 5 sur 5 étoiles

I love this service

I love this service. My fish are healthy and fully acclimated. Tank is buzzing. Being able to choose from such a wide variety and have them show up at my door is an amazing experience.

I wont be shopping at anymore of these BS lil fish store for anything other than feeders ever again.

3 mars 2026
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Réponse de The iFISH Store

Hi Atiim;

Wow…this made us smile, thank you so much!

We’re glad to hear your Cichlids and Plecos have settled in so nicely. We really appreciate your continued support and trust in us. Enjoy the new additions to your tank and we’ll be here whenever you’re ready for more!

Noté 5 sur 5 étoiles

Everything was exactly as explained

Everything was exactly as explained. I ordered 2 Discus fish. They arrived on time, healthy, and are doing great. I’ve had them for about 4 weeks. Love them. Great addition to my tank.

3 mars 2026
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Réponse de The iFISH Store

Hi James;

Thanks so much for sharing this!

We’re glad everything met your expectations and your discus are still doing great after a few weeks! Sounds like they’ve settled in nicely.

Hope to see you back again soon! In the meantime, happy fishkeeping!

Noté 5 sur 5 étoiles

Healthy fish.

Arrived perfectly fine..,

2 mars 2026
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Réponse de The iFISH Store

Hi Cathy;

Thank you for your feedback! We’re really glad to hear your Discus arrived safely. Enjoy your new additions to your tank!

Noté 5 sur 5 étoiles

The peacock cichlids i ordered came in…

The peacock cichlids i ordered came in very good condition an were very healthy an beautiful..I highly recommend this company to anyone who loves fish like I do..thank you to all the staff an owners!!

2 mars 2026
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Réponse de The iFISH Store

Hi Michael;

Thank you so much…we appreciate you taking the time to share this! We’re glad your peacock cichlids arrived in great shape and you were pleased with them.

And thank you for the recommendation. It really means a lot to all of us here. Hope to see you back again soon!

Noté 5 sur 5 étoiles

Did great very happy with my order as…

Did great very happy with my order as always

2 mars 2026
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Réponse de The iFISH Store

Hi Wendell;

Thanks so much! Glad everything went great with your Oscars. We sure do appreciate you coming back to us. Enjoy them!

Noté 5 sur 5 étoiles

Absolutely best place to get healthy Fish

I ordered numerous fish and they are healthy and good quality fish. Absolutely love them. Customer Service is above and beyond.

16 février 2026
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Réponse de The iFISH Store

Hi Yvonne;

Thank you so much for your kind words and for being such a great repeat customer! Glad your tetras arrived healthy and are thriving in their new home. Enjoy your beautiful fish, and we look forward to your next order!

Noté 5 sur 5 étoiles
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Réponse de The iFISH Store

Hi Angela;

Thanks so much for coming back to us…we really appreciate it! Glad to hear your discus are looking beautiful and healthy. Enjoy them, and we’re always here when you’re ready for more! 🐟

Noté 5 sur 5 étoiles

Great supplier

Great supplier, healthy fish great looking fish very impressed and happy with my discus. I bought 12 of them so far and they all been great and healthy well packaged and great expedited shipping.

21 février 2026
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Réponse de The iFISH Store

Hi Christian;

Wow, thank you so much—we really appreciate you coming back to us! So glad to hear all 12 of your discus are doing great and that you’re happy with how they look. That’s exactly what we love to hear!

We put a lot of care into packing and shipping, so it means a lot that you noticed. Enjoy those beauties, and we’re always here whenever you’re ready for more!

Noté 5 sur 5 étoiles

Great customer service.

17 février 2026
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Réponse de The iFISH Store

Hi Jana;

Thanks so much! We really appreciate it and are glad you had a great experience. Hope the new fish are settling in nicely in your tank! Happy fishkeeping!

Noté 5 sur 5 étoiles

Excellent purchase and very pleased…

Excellent purchase and very pleased with the size and colors of the African Cichlids. Pleasure doing business with you

16 février 2026
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Réponse de The iFISH Store

Hi Johnny,

Thanks so much for your continued support! We’re really glad to hear you’re pleased with the size and colors of your African Cichlids. It means a lot to us that you keep coming back, and we hope they’re settling in nicely and showing off in your tank! Looking forward to helping you with your next addition.

Noté 5 sur 5 étoiles

Could not be happier...Fish arrived on…

Could not be happier...Fish arrived on time and healthy...packaged beautifully....

11 mars 2026
Avis spontané
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Réponse de The iFISH Store

Hi Mike;

Thanks so much for the kind words! We’re really happy to hear your guppies arrived healthy and on time. Enjoy them…they’re such fun fish to keep! If you ever need anything or decide to add more to the tank, we’re always here to help. Thanks again for choosing us!

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