Right from the first time of reading how the fish are quarantined,straight to the delivery everything is done so professional. And done were the customer never has to worry about anything and will kno... Voir plus
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iFish always ship healthy and beautiful looking fish. From my cichlids that I purchased awhile back to my Discus Ibought recently. All are doing wonderful. Shipping is the fastest of all the online f... Voir plus
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Fish arrived healthy and maintained their health to this very day. Highly recommend iFish to anyone looking for health beautiful fish!!
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We have purchased African cichlids from them a couple times. They are always great with communication and offering suggestions. The quality of the fish is great. I would definitely buy from them again... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer Service Following quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at info@theifishstore.com or 516.524.6423 and just ask!
Live Arrival Guarantee
We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.
In the unlikely event that you receive a perished fish, do not worry. You can choose to receive a refund or receive a credit on your next order.
Coordonnées de contact
130-27 92nd Avenue, 11418, Richmond Hill, Etats-Unis
- 516.524.6423
- info@theifishstore.com
- www.theifishstore.com
4,6
Excellent
5 k avis
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A répondu à 100 % de ses avis négatifs
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Réponse de The iFISH Store
Hi Omar;
Thanks for ordering with us again! We’re glad everything went smoothly and your Peacocks arrived right on time. We really appreciate you coming back and hope you’re enjoying the latest additions to your tank!
Top notch customer service!
Fedex completely dropped the ball getting my fish delivered in a reasonable amount of time. Unfortunately, he didnt make it after several days being shipped. iFish made it right and sent me another and luckily FedEx was on it. Excellent customer service and real people you can talk to! Very fast email responses as well. Would highly recommend!
6 janvier 2026
Avis spontané
Réponse de The iFISH Store
Hi Chris;
Thanks so much for the great review! We’re really sorry FedEx dropped the ball the first time — that’s never the experience we want for anyone or their fish. We’re glad we were able to make it right and get a healthy cichlid to you safely on the second shipment.
We really appreciate your patience and understanding, and we’re happy to hear our quick replies and personal service helped along the way. Thanks again for the recommendation — it means a lot to us! We’re always here if you need anything!
Réponse de The iFISH Store
Hi Rosa;
Thank you so much! We’re really glad you’re happy with the communication and your juvenile discus. It means a lot to hear you’ll be buying again—looking forward to helping you stock your tank!
Réponse de The iFISH Store
Hello Romas;
Thanks for sharing your feedback. We’re sorry to hear that our discus didn’t meet your expectations. We really care about providing healthy, well-raised fish and are always working to improve. If you’d like to share more details about your experience, we’d genuinely appreciate the opportunity to learn more and see how we can do better. You’re welcome to reach us anytime at info@theifishstore.com.
I ordered my fish fro 12/24/25 and it’s…
I ordered my fish fro 12/24/25 and it’s 1/4/2026 and I still haven’t received it yet. I want my money back for my fish and my shipping costs also
28 décembre 2025
Avis spontané
Réponse de The iFISH Store
Hello George;
Thank you for your review. We’d like to clarify a few details for accuracy and transparency.
Our records show that your order was placed on 12/28/25, not 12/24. As posted on our website prior to the holidays, 12/14 was the last day to order for delivery before Christmas, and all orders placed after that date were scheduled to begin shipping the week of January 5th due to carrier limitations and fish safety during the holiday period.
Your order was still well within our stated 7–10 business day processing timeframe at the time of your request.
That said, we fully understand your frustration, and as requested, we issued a full refund including shipping.
We always aim to be as transparent as possible with timelines and policies and appreciate the opportunity to clarify. We wish you the best moving forward.
Réponse de The iFISH Store
Hi William;
Thanks so much! We’re really happy to hear the fish look fantastic in your tank. Enjoy them, and thanks for choosing us—we truly appreciate it!
Lively, vibrant fish
Lively, vibrant fish. Obviously well cared for and carefully shipped. I was not disappointed by a single fish. Thank you!
12 décembre 2025
Réponse de The iFISH Store
Hi Doyle;
Thanks so much! We’re really glad to hear everything arrived lively and vibrant—and that every fish was a hit! We appreciate you being a frequent customer and supporting us. Looking forward to helping you stock your tank again in the future!
Gorgeous , vibrant cichlids
I just got my fish a couple of days ago. They were all alive and lively! They are so beautiful and so active and fun to watch. They are so colorful and bring vibrancy to my aquarium. I will definitely be getting more fish from them. Awesome customer service!
Thank you, fish!
23 décembre 2025
Avis spontané
Réponse de The iFISH Store
Hi Jessica;
Thank you so much for your wonderful review! 😊 We’re thrilled to hear your African cichlids arrived healthy, lively, and already bringing so much color and energy to your aquarium. That’s exactly what we love to hear! It means a lot that you noticed our customer service too — we truly appreciate your kind words. Thanks for choosing The iFISH Store, and we can’t wait to help you add more beautiful fish to your tank in the future!
small cichlids
fast shipping.... great fish ...very happy with my order.... would order again...
1 décembre 2025
Réponse de The iFISH Store
Hi Anthony;
Thanks so much for the great review! We’re happy to hear your cichlids arrived quickly and that you’re happy with your order. It means a lot to us, and we really appreciate you giving The iFISH Store a try. We’d love to help you again anytime—thanks for choosing us!
Quality of fish were outstanding
Quality of fish were outstanding. unfortunately the first shipment was a total loss due to FedEx temporarily loosing the package and leaving it in extreme cold weather. Ifish immediately made it right
1 décembre 2025
Réponse de The iFISH Store
Hi Randy;
Thanks so much for the great review and for giving us the opportunity to make things right. We’re really happy to hear you loved the quality of the fish. We were bummed about that first shipment with the FedEx delay and cold, but we’re glad we could rectify the situation. We truly appreciate your patience and continued support. Thanks for being a repeat customer—we look forward to sending more fish your way!
My FISH are doing great all of them…
My FISH are doing great all of them survived the trip here they look so beautiful in my tank and we’re still going strong. I would recommend doing this when you’re looking for FISH to my friends and family.
24 novembre 2025
Réponse de The iFISH Store
Hi Janica;
Thanks so much for your kind words! We’re happy to hear that all your fish arrived safely and are doing great — and that they look beautiful in your tank! It really means a lot to us that you’d recommend The iFISH Store to your friends and family. Enjoy your African Cichlids and Plecos, and please don’t hesitate to reach out if you ever need anything. We’d love to help again!
The fish are beautiful
The fish are beautiful. I can't get fish like this in my local pet stores.
Gteat company to do bussiness with.
24 novembre 2025
Réponse de The iFISH Store
Hi Kathleen;
Thank you so much for the kind words and for being a repeat customer! We’re thrilled to hear you’re loving the African Cichlids. It means a lot to us that you chose to shop with us when you can’t find fish like these locally. We truly appreciate your support!
Réponse de The iFISH Store
Hi Kenneth;
Thank you so much for your continued trust and support! Your repeat business means the world to us. We’re so glad you’ve been happy with the African cichlids and truly appreciate you choosing us again and again!
Great service
24 novembre 2025
Réponse de The iFISH Store
Hi Dantrile;
Thanks for coming back to restock! We’re glad you had great experience and hope your African Cichlids are settling in beautifully. Always happy to help!
Best place to fish! Ha,ha!
Great website! Nice reasonable prices too! Fish arrive safe and in a timely manner!
24 novembre 2025
Réponse de The iFISH Store
Hi Richard;
Thank you so much for being a repeat customer and for the kind words. We’re glad you enjoy the website, find the prices fair, and that your fish arrived safe and on time.
We appreciate your support and hope to see you back here fishing again soon! 😄
Bad experience
Bad experience. Fish arrived deceased. They wanted me to pay for shipping to get a replacement fish. That’s almost another 50 dollars. Won’t never do business again. Bad experience. Do not buy from this place
18 novembre 2025
Réponse de The iFISH Store
Hi Jeffery;
We’re truly sorry to hear about your experience and were disappointed that one fish did not survive shipment. As you mentioned, you’ve had multiple successful orders with us in the past, which we sincerely appreciate.
When an issue occurs, we always work to resolve it fairly and in accordance with our clearly stated Live Arrival Guarantee. As outlined on our website, we do not reship fish, and guarantees are processed through either a refund or store credit on a case-by-case basis. Shipping fees are non-refundable, and replacements are only sent at no cost if all fish in the order perish, with proper documentation.
In your case, we honored our guarantee and issued a refund for the fish that did not survive, despite the rest of the order arriving safely. While we understand your preference for a replacement fish, reshipping is not something we offer under our policy.
We value our customers—especially our repeat ones—and always strive to be transparent, fair, and responsive. We’re sorry this experience didn’t meet your expectations, but we did act in accordance with our posted policies and in good faith.
Wishing you all the best in your aquarium endeavors.
Awesome fish arrived alive and well…
Awesome fish arrived alive and well even with FedEx fumbling the ball.
17 novembre 2025
Réponse de The iFISH Store
Hi Anthony;
Thanks so much! Glad your Arowana made it to you safe and sound—even with FedEx dropping the ball. Really appreciate you coming back to us. Enjoy your new addition to your tank!
Réponse de The iFISH Store
Hi Victor;
Thank you so much! We’re really glad to hear you’re enjoying the fish. We always love seeing your name come through—thank you for being such a loyal customer and for trusting us with stocking your tank. Appreciate you!
Was looking for red hook silver dollars…
Was looking for red hook silver dollars and fish found them for me. I bought 3 and got them next day. Third time I've bought fish and had them delivered to Michigan from New York. Thank You iFish until next time.
19 novembre 2025
Réponse de The iFISH Store
Hi Charles;
Thank you so much for the great review! We’re really glad we could help you find the Red Hook Silver Dollars you were looking for.
Great to hear this is your third order with us and that everything arrived safely in Michigan the very next day. We really appreciate your trust and continued support!
Thanks again from all of us here at The iFISH Store — we’ll be here when you’re ready for the next round!
My 3rd order in 6weeks and like always…
My 3rd order in 6weeks and like always great service and amazing fish!!!
18 novembre 2025
Réponse de The iFISH Store
Hi Douglas;
Thanks so much for your 3rd order in just six weeks! We really appreciate you!
It means a lot to hear that the service and fish keep hitting the mark. Can’t wait to ship your next round! Happy fishkeeping!
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