Paid for returns which aren’t stated anywhere when ordering. Not stated in their returns policy either, you only find this out when you email of course. More expensive than other retailers, whe... Voir plus
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Lisez les avis des autres
Bought 3 Speks items for my sons birthday. They arrived poorly packaged with lots of space inside a box and no bubble wrap - £4.95 delivery might I add for 3 tiny items is ridiculous. The biggest i... Voir plus
L'entreprise a répondu
I found this online shop via a facebook ad which looked like it had some promising stocking filler items. The website offered some lovely looking bits so I placed an order for several items; with free... Voir plus
I ordered 2 gifts for 2 of my grandsons for Xmas . . I realized 30 mins ago that I hadn't received them . I emailed The Kids Collective who immediately responded and said they must have been l... Voir plus
Coordonnées de contact
14, 16 Iliffe Avenue, Oadby, LE2 5LH, Leicester, Royaume-Uni
- 02033725220
- hello@thekidcollective.co.uk
- www.thekidcollective.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Excellent customer service
On behalf of my mum…
Excellent customer service. Royal Mail lost the original item I ordered but the lady dealing with the order pulled out all the stops, trying to chase the original item and when that wasn’t possible sent out a new luggy, which arrived the very next day! Cannot fault their customer care. The “luggy” is beautiful too.. definitely my new favourite company.
5 stars
Came super quick and pricing was cheaper than most places. Delivery was also free for what I bought. Personalised note inside with a discount code. Will definitely shop here again
Five Star company with fantastic toys and staff
Ordered several times and always been quick to deliver, well packaged with a fun note and discount for next time… great advertising normally gets me to reorder something else and now my 2.5yr old recognises the boxes as toys 😂
Busy bag was an order when they first came out, we got the fairy one and she loved it, we now use the bag a lot for trips out!
I love all the sales they have and finding new toy brands that I haven’t seen before.
One of my fav companies online and I shop A LOT 😂📦
Would recommend
I made a decent sized order and received it very quickly and it was packaged brilliantly. I honestly loved that not a single part of my order was plastic it was all recyclable which was lovely.
I had a slight order with one piece of my order and they got in touch in a reasonable amount of time and contacted the company who made the set and arranged a replacement piece so that there wasn't a whole toy deemed faulty which I really loved and thought was a great idea. I'm currently waiting on the replacement piece but honestly had a great experience so far and would use them again. Everything I ordered was as expected. I would recommend using this company. I will certainly be ordering again in the future.
5*s, lovely little note!
What a wonderful, and personal, experience at TKC!! We ordered a couple of items for our daughter's 2nd birthday and they were on our doorstep two days later with a sweet note from TKC valuing our custom. I know it's not a lot but it really made me smile. Perfect!!
Great Customer service
TKC have an excellent customer service ethic. I had a slight problem with an order and was given a full refund within hours, brilliant!. Will definitely shop with them again.
Great selection of quality toys
Great selection of quality toys, quick delivery.
A shopping experience to feel good about
Really thrilled with my order. I found the Ollie Ella Cozy Dinkum doll that I was looking for as a gift at a price much lower than anywhere else, and I picked up some really lovely stocking fillers that I hadn't seen on any other sites. They all arrived today, and I'm really happy with them. I received a hand written thank you note in my parcel too. I really appreciate the personal touch.
Really impressed by this company
Really impressed by this company. I had a small issue which I raised by email and received an almost instantaneous response. Good quality products, a well-designed site and very fast delivery.
My favourite place for shopping for…
My favourite place for shopping for children's toys - such a great selection of products and brands that I love.
Wonderful experience with TKC
I’ve had a wonderful experience with the kid collective. I purchased a sawdust and rainbows pikler triangle and slide which arrived promptly. There was a slight hiccup with the courier (no fault on TKC part) yet they were more than willing to fix the problem and went well out of their way to ensure I remained a happy customer. Flora at their head office is wonderful, so cheerful and happy, willing to help no matter what. They have gained a customer for life.
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