The Loaded Tea ShopAvis 

I have been caffeine sensitive for years ., and I finally found that perfect drink of healthy ingredients and wonderful taste . The customer service is great and so friendly , on time deliveries . Get you some Loaded Tea you will be glad you did !!!

There was a discrepancy in my order so I reached out via email. Not only was the response timely but my order was corrected ASAP. Phenomenal product AND customer care! Will be buying again and again and again!!!

I reached out to The Loaded Tea Shop to check on the status of my order. I had not received the teas yet. They were very quick to get back with me. They told me they saw the delivery date. I explained I had not gotten them. They quickly got on it and resent them to me. I received them yesterday. The customer service is phenomenal. And so are the teas. I have been doing the caffeine free ones and I absolutely love all of the flavors I have tried. I have not had any bad flavors yet.

Not sure if I'm addicted or obsessed with The Loaded Tea it is honestly so delicious. 4 orders in. My favorite "right now" are Watermelon Sugar, Coco Watermelon and Candy crush. If you find yourself having questions or need help, their customer service is top tier. Lightning fast response and very helpful! Definitely a lifetime customer and supporter.

Reasonably fast shipping & moderate costs(there's always promo options available to purchase for around $4 a packet- free shipping over $20)... but the taste! Its so good! I tend to make my packet in a pitcher so it may br considered more diluted than what the instructions call for but thats just my preference. Its sweet but not too sweet and quenched my thirst so well! Realizing there's literally no sugar in it is mind blowing!

I love all the teas and am so happy they are caffeine free too. Fast shipping as well. Thank you for your service and product. I have stocked up that I probably have enough for the rest of the year.

This tea is delicious. Not only is it affordable, it helps me increase my water intake and steady energy all day. I love the different flavors and colors keep me coming back for more. I’ve ordered numerous times and always happy with every purchase.

Customer service is second to none. My inquiries were answered promptly and results were satisfactory.

Thank you Loaded Tea, I am a customer for life.

I love Loaded teas! They have so many amazing flavors. I tried them all and now I just order the ones I love. I don’t even like the taste of coffee ☕️ anymore. The loaded tea gives me energy all day. No crash and no added sugar.

My daughter and I used to frequent mega tea shops, and we loved everything about them—except the cost. When we discovered the Loaded Tea Shop, which offered a similar product at a more affordable price and the convenience of making our teas whenever we wanted instead of waiting for our usual shops to open, we were excited to give it a try.
After our very first order, we knew we had found our forever tea shop! The variety of flavors is incredible, and there's truly something for everyone. One of our favorite additions is the caffeine-free option, which gives me peace of mind knowing my daughter can enjoy a second tea later in the day.
If you're looking for delicious, more affordable tea options, an amazing selection of flavors, and caffeine-free choices, I highly recommend the Loaded Tea Shop. It has become a favorite in our home, and we couldn't be happier!

This is the best tea EVER! The customer service is top-notch! Very pleasant and accommodating to work with! I am ordering my 2nd 20-flavor packet and love, love, love them! The best part is there is no a-word as sweetener. The vitamins and aloe are a huge plus! Give them a try, you will not be disappointed!

I’ve tried a lot of “healthy” drinks, but The Loaded Tea Shop has completely won over my family. Their teas taste AMAZING, and I love that they’re sugar-free and zero calories without sacrificing flavor.

I wanted my kids to enjoy them too, so I ordered what I thought was the caffeine-free version. When it arrived, I realized I had accidentally selected the caffeinated option. I checked their policy and reached out, expecting them to simply tell me there was nothing they could do. Instead, they looked into my order, confirmed that I had clicked the wrong option, and then did something I didn’t expect—they wanted my kids to be able to experience their product, so they shipped out a new caffeine-free pack for us.

That level of customer service is rare these days. They didn’t have to do that, but they chose to put their customers first.

Not only have they created an incredible product that tastes even better than we expected, but they’ve also built a company that genuinely cares about the people buying it.

They’ve earned customers for life with our family. I truly hope they continue bringing this same energy, kindness, and commitment to every customer because it’s what sets them apart. Thank you for going above and beyond!

If I could give a 10-star rating I would! Why?
1* Husband actually is also using the product!
2* Bang for the buck; I like mine less sweet so one packet makes me three 40 ounce bottles.
3* Friends also like it and loved the samples I shared so much they’re going to order their own!
4* Friendly, positive, customer oriented team. Original order was delayed due to problems at DHL shipping. TLTS took responsibility, sent me new package and kept me incredibly informed the entire time. Got second package quickly and was asked to keep the original package when it finally did arrive.
5* They actually check and answer Emails.
6* They’re solution oriented; they really DO want us to be happy customers! See *4!!
7* Alicia (founder and owner) is an active member of the company team and engaged in all aspects that go into owning a startup company.
8* Don’t even get me started on the names of the different flavors (hahaha)! Brilliant!
9* Let’s DO talk about endless flavors and the ability to create new ones by mixing packets together!
10* Because faith, family, and focus are the key components of the ‘Why’ The Loaded Tea Shoppe was created.

I can't Thank The Loaded Teas enough for creating these wonderful and delicious teas! They are amazing! I also want to give a shout out to their amazing customer service team for their quick replies to questions, and for the great deals they offer and the fast mail time once you place an order! If you haven't tried them yet, you need too! They are absolutely the best drinks I have tried!

The loaded tea shop is a top notch product with top notch customer service. All of the flavors I have tried have not disappointed! My teenage grandson loves your product too! I can not leave my drink sitting around or he drinks it all!! I haven’t had any desire for any of my favorite zero sugar sodas since discovering your product too! Thank you! Thank you! Jill J

I have ordered several times from here. My last order was delayed for several days and they reached out to me to keep me posted on updates on when my package should arrive. They answered my questions in a timely manner. I recommend there products. I will be ordering from them again.

I have been hooked on Loaded Tea Shop since my first sip. The orders are processed and delivered quickly. I have found the ratio that works perfectly for me. I drink a tea each day. The great flavors help me stay hydrated much better than water alone! Recently I needed to work with customer service. The communication was quick and easy. The solution was the same! I highly recommend this company for their delicious teas and fabulous customer service!! Donna B

I want everyone to know what a wonderful service this company is to our family. We were both bored to tears with all the carbonated soda drinks and the everyday drink mixes we have been using over the many decades of our lives. We have tried numerous other drinks from companies and sorted tea drinks, promising 
 what your this small company actually delivers. The no caffeine for me and the regular mixes they offer for my wife have delighted us beyond words. So, the very small delay with the shipping was worth it to us. Now, knowing how seriously you take meeting our needs and wants by sending out another order the next day puts them way over the top. So from our hearts to theirs, never change. I plead with them to never let the craving for bigger-is-better get them into the same trap most companies fall into: selling out to a giant corporation. That will only cheapen the mixes and destroy the joy.  For the LOVE OF ALL THINGS GOOD NEVER CHANGE.

Customer service is on point!!
Had an issue with the wrong shipping address which was totally my mistake and ask them through email if they could correct the shipping address for me. They did and went above and beyond to do so. Had my issue fixed within hours, not days!!! Love this tea and love this companies service to their customers. You will not be disappointed with either.

The Loaded Tea Shop is Fantastic. Do not hesitate to order. Their products are Delicious and Healthy. Their customer service is Excellent. Loaded Teas have been a great way for me to kick the soda/pop habit. I know they suggest mixing the packets with 32oz of water and that may be to your liking, but I have found I can mix one package with much more than that because I do not like it so strong. Try it for yourself, you may find like I have that you can get much more out of one package than you think. Your Health is worth giving it a try!!! - E from Ohio