We placed our order and received confirmation without any shipping details. After 4 days of no action we requested status of the order- had to send a 2nd request. Finally received a reply the part h... Voir plus
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Lisez les avis des autres
I ordered a new refrigerator to replace the dead one in my camper on a Saturday, they called me the following Monday, and the fridge was delivered on Tuesday to my campsite! The price was right, the s... Voir plus
Our fridge drawer cracked in our RV. Found this replacement. This original replacement part fit perfectly and RV Fridge Guys had it for a slightly better price than the competition! I will check here... Voir plus
The shipping worked well. However, I ordered the wrong part based on confusion with the description. I have emailed two times for exchange instructions with no return. I called the number on the we... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We pride ourselves on our extensive knowledge of the Norcold, Dometic, and Furrion products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator!
Coordonnées de contact
RV Fridge Guys | Seek Adventure LLC, 32043, Green Cove Springs, Etats-Unis
- 800 712 8822
- info@rvfridgeguys.com
- www.thenorcoldguy.com
3,3
Moyen
731 avis
A répondu à 53 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Haven't received my order and cannot…
Haven't received my order and cannot find any tracking information.
3 mars 2025
Had what no one else can get
Had an elusive part that is back ordered through any other avenue. Saved the day for my repair business!
25 février 2025
Lack of communication
Lack of communication. No access to email. At this time I am very disappointed in the seller. I have tried to contact your company and keep getting messages saying can’t be found.
4 février 2025
Sent product quickly and ask described
Sent product quickly and ask described. Definitely use them again.
4 février 2025
You guys were no help to me at all
You guys were no help to me at all. Please refund my money.
2 février 2025
Can't give a 5 because it's on…
Can't give a 5 because it's on backorder and I haven't received it yet
3 février 2025
The part I ordered is on back order
The part I ordered is on back order, so I do not know if it will work in our refrigerator.
I did call your company first and I was appalled on how rude the man was. He came across that he really did not want to help me. He did finally looked up the part number and told me what it was. He spoke so quickly that I had to ask him multiple times to repeat as well as the website he said I had to access to order the part.
31 janvier 2025
Very easy to navigate website and…
Very easy to navigate website and prompt delivery. Thank you.
11 janvier 2025
I ordered a thermistor 6 months ago and…
I ordered a thermistor 6 months ago and still have not received it. I've called and it goes to a voice mail for Morgan. Have never had a return call. They took payment when the order was placed. Not when shipped.
8 août 2024
Avis spontané
Shopping was fast and easy
Shopping was fast and easy, part was exactly what I needed
11 janvier 2025
I was able to locate at least one of the parts I needed for my RV.
Availability of the part I needed
31 décembre 2024
good product
2 janvier 2025
No one answers or responds to emails
No one answers or responds to emails. Purchased a part on line, paid in advance, and now we cant get anyone to answer the phone, unable to leave a message, and no one responds to our emails.
18 décembre 2024
Avis spontané
I was able to match up the door bin for…
I was able to match up the door bin for my boat frighted and it was shipped quickly. Should fit as my boat is sleeping and covered til April 2025
8 décembre 2024
100% satisfied
I would 100% order from RV Fridge Guys again. Ordered the party i needed, and 2 days later I received my package. It came s lot sooner than I expected.
1 décembre 2024
Ordered an orifice burner never…
Ordered an orifice burner never received the part it was on back order about six weeks ago they did charge my CC for the part. Sent E-mails tried to call the mailbox is always full. no response to e-mails I guess I'm out that money thought this was a good site. The part is no longer needed would like my CC reimbursed. Tim Lydon
1 octobre 2024
Avis spontané
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