We placed our order and received confirmation without any shipping details. After 4 days of no action we requested status of the order- had to send a 2nd request. Finally received a reply the part h... Voir plus
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Lisez les avis des autres
I ordered a new refrigerator to replace the dead one in my camper on a Saturday, they called me the following Monday, and the fridge was delivered on Tuesday to my campsite! The price was right, the s... Voir plus
Our fridge drawer cracked in our RV. Found this replacement. This original replacement part fit perfectly and RV Fridge Guys had it for a slightly better price than the competition! I will check here... Voir plus
The shipping worked well. However, I ordered the wrong part based on confusion with the description. I have emailed two times for exchange instructions with no return. I called the number on the we... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We pride ourselves on our extensive knowledge of the Norcold, Dometic, and Furrion products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator!
Coordonnées de contact
RV Fridge Guys | Seek Adventure LLC, 32043, Green Cove Springs, Etats-Unis
- 800 712 8822
- info@rvfridgeguys.com
- www.thenorcoldguy.com
A répondu à 53 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I received my order in amazing time
I received my order in amazing time. Perfect match!!
Had product and prompt delivery
Had the part we needed after being told we needed a new fridge door by rv dealers near us.Ordered and was here in the time quoted .Great service.
I contacted your place and was told…
I contacted your place and was told that because I installed the part and then removed it l could return it but would cost me 20% because it would be returned to factory. Later got a email asking me if I installed it or not. I replied yes I took it out after seeing it did not change anything
Then you told me I could not return it. Someone needs to educate their employees on company policy.
RIP OFF
Product appeared to be available for shipment when the order was placed but was not. They charged my credit card right away even though the item was not in stock and available for shipment. When I canceled the order and asked for a refund because they could not fulfill the order they charged my credit card a service fee of $2.06. This is very bad business and you can be sure I will spread the word throughout the RV world as I am heavily involved in several RV Organizations. Charge me $2.06 when you can't deliver the product, UNBELIVABLE
It showed that you had the part that I…
It showed that you had the part that I ordered in stock. I ordered it and then I was informed that the part was on backorder. I was not happy with that. You should’ve said that in the beginning and I never would’ve ordered it.
sept 28th odered a part 637081 display…
sept 28th odered a part 637081 display board , never heard nothing and am trying to get my money back. Called and left message just left another 12/26
Waiting on part.
Ordering was easy.
Needed this part asap still not here …..
Needed this part asap. Still waiting. If I knew this would come from Norcold I could have ordered through them directly vs sourcing through a third party that would appear not to have the part in stock and will be getting it after the fact from Norcold.
Kind of a bait and switch. When they did not have a refund should immediately offer a refund so a person can look elsewhere.
The control board arrived early and…
The control board arrived early and only took about 10 minutes to change. My “new” rv fridge now works like new! I highly recommend these guys!
Came quickly and well packaged.
Extremely fast fulfillment of exactly…
Extremely fast fulfillment of exactly the right parts needed. Couldn't be happier with the results of my order.
Still waiting
It’s a little premature to ask how your doing when there has been no update on my order and it hasn’t shipped. Also, I put in a password wrong twice and I was forced to reset my password. Really? 2 wrong submissions and automatically reset?
Ordered a product
Ordered a product, paid for it, then 2 days later I got a email saying it was not in stock and will take 2 to 3 weeks to come in. Wanted to cancel, but then I would get charged a fee. So I decided to wait. After 5 weeks and no product and no response to my messages. I filed a complaint with PayPal. A week later the product shipped. Now the season for camping is over I finally received the product. Could order somewhere else and had it sooner.
Great service and good pricing
Great service and good pricing
My only hesitance is that i felt too rushed during ordering as i was getting confused with the part numbering and compatibility discrepancies
Still waiting
I am still waiting for my item. The tracking information still says awaiting shipment since September 26.
Ordered June 27
Ordered June 27, recieved October 11. Poor customer service. Just found out that the same part number was available and in stock on Amazon. Could have had it in 4 days.
The part was exactly the right part and…
The part was exactly the right part and came within a couple of days.
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