The Sleep Shop Avis 

A family run business - all the staff go above and beyond to ensure they deliver an excellent service. A pleasure to be able to suport

Ordered a new mattress for my mum online, I made a bit of a mess of it but as soon as I spoke to the lovely helpful lady (sorry didnt get your name) it was all sorted. Kept in the loop all the way through with accurate updates and delivery was superb. Mattress was exactly what was needed. Would not hesitate to use again and will happily recommend to others. Thank you for a fantastic service and a really
competitive price.

Great experience - Firstly I ordered my mattress but I was due to go on holiday 2 days later, and I specified this in the details and asked for it to be delivered after I was back. David at the sleep shop called me to confirm this was correct and organised the mattress to arrive the day after I get back - Ideal. On that day, I needed to get out and unfortunately the delivery partners give no time window on the day (like other delivery providers). I called David, and he went above and beyond trying to contact the delivery driver depot to get an ETA. Unfortunately, he could not get one, but its the effort that counts... the irony is that the driver turned up 5 minutes later! Recomment this company!

Second purchase from this business. Helpful ,positive advice coupled with reasonable prices and a well organized professional delivery service.
( No extra charge for taking mattress upstairs as I have seen listed by bed chainstore outfits )

Superb company. When we decided that our new mattress was too firm I asked to exchange on the 60 day trial. Absolutely no problem choosing a different one. Communication was spot on and we were kept informed of the delivery schedule the whole time.

Can’t fault the service at all. The new mattress is just right!

My overall impression of The Sleep Shop is great customer service and competitive pricing, the delivery people were also excellent and polite. I would highly recommend this family business. Thank you.

It was easy to place my order. I was contacted with a date of delivery and I was contacted as promised the day before delivery with my timeslot. The two gentleman who delivered were very politely and unpacked my item and put it in place. Overall as always a great experience.

Great firm and comfortable mattress with reasonable price from The sleep shop. Prompt delivery and excellent service. Would recommend to friends and family.

Very pleasing experience from the start. Customer services were friendly and helpful and agreed a delivery date with me over the phone. Delivery was prompt and as agreed and the item arrived in great condition, as expected and a beautiful colour. Really happy with all aspects.

Knowledgeable and helpful staff who provided plenty of unhurried time to help us select the mattress we found most suitable. Delivery available plus removal of old mattress for a small fee.
Delivery at time booked. Men very polite and helpful.
Thank you.

Staff were friendly and efficient, the service given was very good, no delay in the delivery, very quick 8 days, took old bed away and assembled new bed very quickly, professional in all aspects…thank you. This encourages me to shop local…

Helpful and knowledgeable staff in the showroom and helpful and kind delivery men

I recently brought a double mattress from first contact I received excellent service the mattress was great quality and very reasonable in price delivery was quick efficient and professional the delivery man was courteous friendly and very helpful a definite credit to your company. I wouldn't hesitate to recommend and would order from you again. Thank you

Very efficient, my order came earlier than expected. Company kept me updated. Really pleased with purchase and will use them again.

Good price, good communication re order and delivery.
Very good delivery

I will never use this company again. I should have read the other one star reviews first as there is a consistent theme by others. I paid online, and then waited and waited for delivery. Different excuses each time from the service team and its now been a month. - still no delivery date for a mattress. Formal complaint made. What a waste of time and effort.

The Sleep Shop provided our new mattress at a competitive price and followed up to ensure delivery was completed on the date agreed. Old mattress collection was added efficiently after ordering as a no cost option.

I have be very pleased with the service I recieved from a call to check everthing was ok to the chaps who took away old mattress. I will be useing this company again very soon as weare all ready for a new mattress, thank you.

Delivered at the agreed time and date, good price for mattress, no complaints thanks

Following the purchase of our new adjustable bed we would like to say a massive thank you to the staff from The Sleep Shop, the service we have received from start to finish has been exceptional.

We were very well looked after in the showroom, delivery and set up was excellent.
To complete the wonderful service we now have the most comfortable bed.

Many thanks to all involved.