Highly recommend sub center sending cards off for grading. James from arrivals team was super friendly and helpful. Hats off to him and the rest of the arrivals team
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Lisez les avis des autres
Always used Sub Center for grading cards. Process always feels safe and secure with them & being able to drop off in person is a big plus. I’ve been really pleased with the assistance I’ve receive... Voir plus
I have been dealing with The Sub Center with my orders since Feb 25 and they are great especially Arni as her customer service goes above and beyond anything I have come across ever. Arni respon... Voir plus
The only place I ever trust with my cards, have submitted probably 50 cards now over the years, and have never had an issue! Always smooth! And I rest well knowing everything is insured. Would al... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are the UK's leading middleman service and the official dealer for PSA, Beckett and CGC grading services. The only grading service in the UK to have a physical store that you can visit to drop off your submissions, collect your submissions, buy our TCG products, speak to the team or simply browse.
Coordonnées de contact
132 High Street, Herne Bay, CT65JY, Kent, Royaume-Uni
- 01227 365781
- support@thesubcenter.co.uk
- www.thesubcenter.co.uk
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A répondu à 36 % de ses avis négatifs
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Fabulous company to deal with
Fabulous company to deal with. You can trust them with your cards. Staff friendly and helpful. Last order processed by James and was very quick.WOuld highly recommend.
Sub centre visit
I have been to the sub centre today and what an amazing shop. They have everything u can possibly need. Binders, plush, cards and sealed items. The staff are amazing and helpful. Joe and Tia are always available for help with submissions and are friendly and knowledgeable
James - arrivals
Highly recommend sub center sending cards off for grading. James from arrivals team was super friendly and helpful. Hats off to him and the rest of the arrivals team
I was sending with PSA and Gareth made…
I was sending with PSA and Gareth made the whole process easy with his help and advice, great communications and I would recommend using them
No response after numerous attempts to contact
I sent 3 fairly expensive cards off June on a 45 day turnaround with Beckett (once landing with Beckett), as of today they have been in grading for well over a month after a delay in even getting to that stage. Whilst I understand this isn't necessarily the sub centres fault for the delay, and until this point the service had been efficient enough, it's the lack of communication and response that is frustrating. It is my first time grading cards through them so it could be that I am having a bad experience with the delay times with Beckett etc but if I reach out to see if I could get an update or even just a general question as to why there is such a delay it would be useful to at least hear back and get some reassurance that this is totally normal.

Réponse de The Sub Center
Consignment Service
I am in the process of using the consignment service, I have been communicating with Justin Wells, he is extremely professional and knowledgeable and goes out of his way to help.. The whole process from the start has been incredibly smooth and easy to understand.. All invoices have been paid in a timely manner, I am very happy with the services received and look forward to using them in the future, thanks to the whole team at The Sub Center
Long-Time grader recommends!
I have been using The Sub Center for a few years now, and have always enjoyed travelling over and visiting the Store in person, but even over the phone and online, they've been extremely helpful. The Store is amazing, always a great selection of singles and sealed, and the Staff are all super friendly and helpful - shout out to Sophie and Tia for all your help over the many many grading returns no matter how awkward I make them!!
The Sub Center (Super Team)
I have been dealing with The Sub Center with my orders since Feb 25 and they are great especially Arni as her customer service goes above and beyond anything I have come across ever.
Arni responds to my emails super quickly and even has done out of hours.
I was a novice to this industry but with many a chat on the phone or email it never seems like I am asking too many questions and I would recommend Arni and the team to anyone wanting a first class service.
Best grading in uk
Hi .. ill always use the sub center. They are fantastic and reliable. I have had no issues since grading with them. If you ever feel uneasy or worried about your order for whatever reason you can speak to the team and they will help you. I personally dealt with Sophie in regards to my orders and she was brilliant throughout the process.
Thank you
Nathan
Quick
Quick, easy and painless, Gareth helped me out a lot and sorted all the paperwork, got some great grades with basically no effort needed on my behalf, outstanding!
Amazing Team & Service
Ive been using the service for years! Dan, Gareth and team are fantastic and would highly recommend.
I am very pleased with the great advice…
I am very pleased with the great advice and support I got from GARETH throughout my submission process with PSA. His kind and honest words have led me to a wonderful experience and my journey keeps going.
New to grading so was a little unsure…
New to grading so was a little unsure but thanks to gareth it was a easy experience will use again
Have sent many cards to PSA and with…
Have sent many cards to PSA and with help and Advice from Gareth the service has been flawless. Cannot recommend enough!
Lorcana cards graded with PSA
Had some Lorcana cards graded with PSA. The process was smooth and easy thanks to Gareth who was more than happy to talk me through the process.
Amazing service
Amazing service, recently visited thr shop with a few questions and Gareth answered all of them and solved any worries I had about the grading experience- will use again thanks
New to grading for my daughter
New to grading for my daughter. Gareth was a big help making the process easy
I was sending cards over to psa and the…
I was sending cards over to psa and the guy I was dealing with was lovely his name was gareth made the whole process really easy and guided me along the way id give 6 stars but 5 is the maximum.
The only place I ever trust with my collection
The only place I ever trust with my cards, have submitted probably 50 cards now over the years, and have never had an issue! Always smooth! And I rest well knowing everything is insured.
Would also give a special mention to Gareth at SubCenter for consistently going above and beyond with my requests and meeting needs. He’s my number one guy when it comes to autos! Always fast with the responses!
10/10
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