I recently sent a card off for grading. Using sub center quality service so far also james has been quality guiding me every step will definitely use sub centre again 😀
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Lisez les avis des autres
Always used Sub Center for grading cards. Process always feels safe and secure with them & being able to drop off in person is a big plus. I’ve been really pleased with the assistance I’ve receive... Voir plus
I have been dealing with The Sub Center with my orders since Feb 25 and they are great especially Arni as her customer service goes above and beyond anything I have come across ever. Arni respon... Voir plus
The only place I ever trust with my cards, have submitted probably 50 cards now over the years, and have never had an issue! Always smooth! And I rest well knowing everything is insured. Would al... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are the UK's leading middleman service and the official dealer for PSA, Beckett and CGC grading services. The only grading service in the UK to have a physical store that you can visit to drop off your submissions, collect your submissions, buy our TCG products, speak to the team or simply browse.
Coordonnées de contact
132 High Street, Herne Bay, CT65JY, Kent, Royaume-Uni
- 01227 365781
- support@thesubcenter.co.uk
- www.thesubcenter.co.uk
4,6
Excellent
191 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 36 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Never graded anything before so used…
Never graded anything before so used Dan and his team to help me through all went as planned took a little longer than expected but great results on returns from PSA. I often tag the page when somebody outside of the group asks about grading etc. 5 star people and company
16 septembre 2022
Avis spontané
Réponse de The Sub Center
It's a pleasure to look after your collectibles, thanks for choosing us!
Impeccable Service
Couldn't ask for a better middle man for grading my collectibles, Incredibly knowledgeable about all 3 big grading company's and what each one has to offer. I wouldn't trust my cards with anyone else. 10 out of 5 stars
1 septembre 2023
Avis spontané
Réponse de The Sub Center
Wow thanks for that! If only you could give 10 stars! Thanks a lot for the feedback, we really appreciate it.
Fantastic Company!
Fantastic Company!
Dan & His Team have always made grading my cards an easy and stress free process. Loads of services available & the best bit for me is being able to collect my cards in person.
Cannot recommend them enough!
2 septembre 2023
Avis spontané
Réponse de The Sub Center
That's very kind, thank you very much for the review. See you again soon.
Really terrible service
Really terrible service from a group of guys who care more about up charging than providing a satisfactory service. After four month of waiting (and a few up charges despite asking specifically what category to send as before purchasing) I have received 4 of my 8 cards back, 1 graded and 3 ungraded.
They implied on email that all cards were ready so I would pay the expensive postage rate, but they only sent 1 and informed me the other 4 were at PSA still and I would have to pay the postage return fee each time a card came back! So please bear in mind there is an £8 card per card you submit, apparently all in their Ts and Cs.
I would definitely not use this company again and would strongly advise against you using them. Unless your aim is to waste excessive time and money.
13 septembre 2023
Avis spontané
Réponse de The Sub Center
Good Morning Jack, Thank you for taking the time to review The Sub Center.
We are sorry to hear about the issues you have faced with our services and want to just clarify a few things for you.
The email you received stated that only part of the order was ready to be returned. This is due to submitting your collectibles on different service levels. It does state in our Terms & Conditions (which have to be agreed to before placing the order) that the collectibles are not returned per order, but per submission.
Unfortunately we cannot choose which cards the grading companies choose not to grade, hence returning the money back to you for those, which was done straight away.
Any up charges that are added to the orders are decided by PSA and not us so unfortunately there’s nothing we could have done about this.
Again, we can only apologise that you found our service unsatisfactory and we hope this has cleared things up for you.
The Sub Center
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