I recently sent a card off for grading. Using sub center quality service so far also james has been quality guiding me every step will definitely use sub centre again 😀
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Lisez les avis des autres
Always used Sub Center for grading cards. Process always feels safe and secure with them & being able to drop off in person is a big plus. I’ve been really pleased with the assistance I’ve receive... Voir plus
I have been dealing with The Sub Center with my orders since Feb 25 and they are great especially Arni as her customer service goes above and beyond anything I have come across ever. Arni respon... Voir plus
The only place I ever trust with my cards, have submitted probably 50 cards now over the years, and have never had an issue! Always smooth! And I rest well knowing everything is insured. Would al... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are the UK's leading middleman service and the official dealer for PSA, Beckett and CGC grading services. The only grading service in the UK to have a physical store that you can visit to drop off your submissions, collect your submissions, buy our TCG products, speak to the team or simply browse.
Coordonnées de contact
132 High Street, Herne Bay, CT65JY, Kent, Royaume-Uni
- 01227 365781
- support@thesubcenter.co.uk
- www.thesubcenter.co.uk
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First time using The Sub Center.
First time using The Sub Center for sending to PSA (my first time to PSA also). Easy to use and kept up to date with the tracking.
First time being anxious of giving my cards to a third party but everything went smoothly.
Just got my card back and already sent my next couple to he graded by Psa via the sub center again.
Very smooth and easy process
Very smooth and easy process. Highly recommend!
Mega company
Mega company. Super cheap prices to grade, same as sending to Beckett myself. Very responsive, got back to me same day via email and instagram no problem. Will use them again 💯
Excellent service and communication
First time using The SubCenter and I was very impressed. I was updated every step of the way and communication was direct and fast. Will be using again for sure.
Fantastic service and great…
Fantastic service and great communication. Easy to navigate through the website and easy instructions on how to send your cards away.
Great service and the best selection of…
Great service and the best selection of retail goods in the South East.
Absolutely amazing experience with the…
Absolutely amazing experience with the sub center they really are so professional friendly kind and accommodating! I flew over from Ireland just to visit and do business with the store and my flight was late and these guys stayed open for me long past there closing time .. the best experience and I’m so grateful 5stars can’t recommend these guys enough and they have the most amazing collection for great prices honestly pick here for your hobby needs
Great service as always
Great service as always, thank you very much. 🙏💯 #TopService #ThankYou
Submitted a few times now and haven’t…
Submitted a few times now and haven’t had a single issue the staff are lovely and got back to my emails very fast very happy with the service and will continue using this great service.
First and Probably last submission
Attended Megacon London back in January and had Mr Arita sign some cards live on the day. I noticed The sub center had a stand at the event so decided to submit my cards there and then. I let the guy on the stand guide my submission as I was a novice when it came to sending cards to PSA.
I went for the upgraded service and postage and he assured me this was the safest and quickest way as the process for metal cards was slightly different to regular cards. He said they had more than enough to submit in the January submission and I should realistically expect my cards back some time in march which I felt was fair.
After multiple emails with the team there I realise I've been lied to by either the guy on the day or the email team as my cards are still deep in the process at PSA and its approaching the end of April and 60 working days since I submitted them.
This has nothing to do with the new tariffs, the pause in submissions or anything other than the fact my cards weren't sent when I was told they would be and a 45 day turnaround is going to end up being nearly double that. Its really sad as one of the cards was earmarked as a birthday present which has come and gone and I have thousands and thousands worth of cards I would of submitted moving forward if this had been a good and trustworthy experience.
This is really poor considering i paid £35 a card and went for the upgraded postage etc all on the word of the guy working on the Stand...
Perfect very fast turnaround!
Perfect very fast turnaround!! Will be using you again ! Thanks
Poor customer service
Customer service is non existent unfortunately but this is going to be the second time using so hopefully it works out.
Great Service
Great Service.
Sent my Cards off for grading for the 1st Time, like anyone when sending off cards that may be of value there is a bit of hesitation and worry that your cards are in good hands. However, Subcenter keeps you updated throughout the entire process and it was a 2 Month turn around for my cards to be graded, but they kept me updated every step of the way.
I'll definitely be using the Services again.
Amazing service from Dan and team
Amazing service from Dan and team at The Sub Center. You get updates on where your cards are in the process, fast delivery with the 'Express' option!
Amazing communication from The Sub Center. Cards were well looked after.
They have a cut off date for when they send the cards off to be graded. So get your cards in before but near the cut off date each month so you're not waiting longer!
Great first experience using The Sub…
Great first experience using The Sub Center. Plenty of updates for every step of the process and the card was returned from PSA in less time than expected.
first time I have got my cards graded
first time i have got my cards graded, sent via sub centre in november and have been brilliant all the way through the process, informing me on the stages, when received to even sending back to me once back in the UK straight away from beckett.
Will be using them again very soon.
Thank you
Good Service but way slower than others
Had a submission with them recently. The service itself is good and they handled my cards well. However it is unacceptably slow. I posted a review to Google about this and received an incredibly unprofessional reply. I sent cards and it took over three weeks for them to even send them to PSA after they arrived despite them hurrying people with deadlines. PSA took their usual timeframe and then once back with Sub Center it took more than another week before they sent them back out. Adding over a month to the process at more cost than going direct to PSA is unacceptable. Their reply was incredibly defensive and looking at other online posts, it's their normal behaviour. Their excuse is the volume but that's irrelevant. If you are getting high volume then you can afford to hire staff to process those orders. It's treating customers as numbers and there are plenty of other grading services out there that have a much more personal touch and will do the same job, only much quicker. As I said, the service itself is good and I was pleased with my grades but it's ridiculously slow and the response was unprofessional. Use someone more personable so you're not just treated like a number.
5 star service.
Can’t say anything bad about The Sub Center, sent ponchos and Mario/Lugis to be graded by Beckett, received the cards back 9 weeks later. Would definitely recommend them to anyone wanting their cards graded via a middleman in the UK. ⭐️⭐️⭐️⭐️⭐️
Amazing experience sending my first 12…
Amazing experience sending my first 12 cards with these and they came back much quicker than expected. Already sent another 15 in and hope for more psa 10s 🙏 Dan and the team are excellent at communicating and responding to any issues. Have already recommended to a friend and would recommend to anyone else
Sent a game for WATA grading
Sent a game for WATA grading, was continually updated and had game returned in great time and very well packaged. Will be sending with these guys again!
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