Thomas Bradley Legal Avis 

Phillip was professional, calm and thorough

We had a Will writing consultancy which was very thorough but in the end we decided we couldn’t afford the £2500 fee to use their services at the moment. We exercised our cooling off period and asked for a refund on the £500 initial deposit and nearly a month later we still haven’t received it x

It was very informative and did not take very long at all. July Booth who was helping me was very knowledgeable and answered my questions clearly. I recommend this service

DON’T GO ANYWHERE NEAR THIS COMPANY!!!

They are complete fraudsters!!! You will pay for a service that is never fulfilled. When you then chase they will pass you around the departments to try avoid actually doing any work.

Trust me when I say this, it’s the worst company you could trust with such an important subject. Go elsewhere and do the research beforehand.

Do NOT use this service. The quality of the service is poor, they make arrangements to visit and then dont turn up. Then they call after missing the appointment to book another one. We agree on time and then they keep messaging or emailing randomly that appointment is cancelled. Finally a day before they call and tell that tomorrow someone will come. Then they say that the will writing service is not free(They have a tie up with my employer to give for free but still). They say it is free only for above 50yrs old and charge is 145gbp plus vat. This they could have told right at the time of taking details over call, why waste time.
As others have said, avoid at all costs.

Dave Jandu came to help me decide what to do next after losing my husband, meaning a will,
Powers of attorney and trust. he has explained very clearly , without pressure and using long difficult words , he made complete sense to me on what to do next ,. I am completely happy with the outcome and would highly recommend him and Thomas Bradley ,thankyou very much .

Very knowledgeable man I met. Dave Jandu explained everything to me and answered all my questions I have asked and went deeper and deeper with all the explanation. I will highly recommend Dave Jandu to other people and can ask any questions about will, power of attorney and trust. You get the good answer

I had a fantastic experience with Thomas Bradley & Co from start to finish. The team were professional, responsive, and genuinely committed to making the process as smooth as possible.

A special thank you to Lisa, who went above and beyond throughout she was always available to answer questions, kept me updated at every stage, and made what can often be a stressful experience feel straightforward and well managed.

I wouldn’t hesitate to recommend Thomas Bradley & Co to anyone looking to buy or sell. Excellent service all around!

My initial contact with Thomas Bradley & Co back in OCTOBER 2024 was very impressive when I started to arrange a Lifetime Trust. I have now paid the full amount of £6000 for the trust but still don't have it and more distressing is that now they don't even return my calls as promised or reply to any of my many emails. I have requested a full refund of my £6000 but they have also ignored this request. I am now liaising with Citizens Advice to acquire my money back as I have lost all trust in dealing with TB & Co even if they we're to now respond to me.

Edited and updated; I called as suggested and was told to write an email. Again. That was a month ago. Still no response.

Spent a few thousand pounds on additional services after using a 'free' will service recommended by my employer. This was 9 months ago and I have received nothing. They ignore emails and, as far as I have seen, have not done any work in months as I am yet to sign anything that is correct. I expect there will be a response to this public complaint simply because it’s public, and if they do, it will be the first time I've heard from them since October 2025. Avoid at all costs. I just want my money back.

Our consultant, Dave, provided exceptional service, thoroughly explaining the critical importance of a Will and Power of Attorney. He demonstrated remarkable patience and understanding while working with my parents, who experience hearing difficulties. The service was completed efficiently and effectively. Thank you

On the 12th February 2026 Richard Brewster from Thomas Bradley & Co came to visit me at my home, to discuss the details of renewing my Will (due to change of personal circumstances)

I have been involved with the legal industry for most of my working life and I found the home visit exceptionally professional and relaxed. This interaction could have been fulfilled by a phone call but Richard was open, relaxed and calm, further it is noteworthy to say that I found his atmosphere extremely open, honest and gentle. As the target market is for the over 50's I feel this "Old School" method of meet and greet is the perfect approach for establishing reassurance and that Richard is the perfect guy for the job.

I trust this helps convey my words directly with you at my home

Do NOT use this service. The quality of the service is poor, they make arrangements to visit and then dont turn up, when you contact them they then say they sent a text, untrue. I asked them to screenshot the text, which they could not as it had not been sent.
Avoid at all costs.

Thoroughly enjoyed my time with the advisor. Informed. Simple. Would be happy to recommend.

Thomas Bradley &Co
This company come out to my house to arrange a free will writing service. The free will didn’t even get discussed by the agent of Thomas Bradley & co he persuaded us to take out a trust will writing service what cost £2994, we decided to go ahead with this and paid £500 deposit the agent said we could pay the rest by instalment which was a lie a week later got an invoice for £2494 has to be paid in full to proceed any further we paid the £2494 in October 2025, I have phoned Thomas Bradley & Co a number of times to be told someone will call you back, but no one has been in touch with me at all from Thomas Bradley & Co I have emailed them a number of times with no response from Thomas Bradley & Co. Thomas Bradley & Co have taken £2994 of me and done nothing for the service I paid for STAY AWAY FROM Thomas Bradley & Co poor service rip you off and never respond back to you, let’s see what response they write to this all I want now is a full refund from this disgusting company
Me & my wife thought we where sorting are finance out for when we pass away for are 4 children and 11 grandchildren but now we’re £2994 out of pocket disgusting disgraceful Thomas Bradley and Co

Great service,Lindsay came to my Mum's home explained everything in great detail.
My Mum fully understood the service she was getting. Thankyou.

Your representative Dave Jandu was friendly and very helpful today. He took great care in guiding me through the complexities of making a new will and I am very grateful for his experience and unsolicited advice.
I would definitely recommend Thomas Bradley Legal to anyone needing assistance with a will or any other legal matter.

Absolutely outrageous company to deal with especially when I learned that everything is copied and pasted. My 10 year old could do it with her eyes closed. 6 times I had to send my draft copy back with mistakes all over the show. Not to mention the fact the consultant told me he shouldn't really allow me a free will as I didn't opt in to any paid services along side it. Been waiting 17 months now to receive the will back they just red button whenever I call or pass me from pillar to post. Disgusting company I have read how they treat their staff too diabolical.

Dave Jandu came to my house today he was very friendly and knowledgeable put my mind at rest and the whole process was easier than I thought it would be
I have a disabled daughter with limited capacity and he was great at explaining just what I needed and putting it in place
I am very happy that I can update my will free of charge at any time and that my money is protected

Thank you so much Dave highly recommend you

For something as sensitive and important for any person in life to create as a will and provision for a POA..I thought the £1100 I've paid this company would get the job done..how wrong was I. Response to any communication is slow or none existent...my advice do not use this company.