This is the first funeral I have had to…
This is the first funeral I have had to arrange, and after attending a relative's funeral managed by Thomas Brothers. I knew this was the right undertakers to take care of my loved ones.
The staff worked well with Golden Charter, with whom we purchased the funeral package, as recommended by TB.
They respond to e-mails and phone calls very quickly. I was an emotional wreck/ clueless when it came to organising. Sharon & Lisa were very helpful and communicated with the church/florist.
The undertakers, thankfully, did a run-through of the route the day prior (the road from Grandfather's home to the church had been closed). They managed to arrange to use the road on the day of the funeral. This particular route was important to us; the undertakers had the most wonderful temperament; they were polite, calm and organised; we had two elderly relatives and their aids, this was no trouble at all in the limo.








