Already a three customer with home broadband, but needed to upgrade my phone. Went into store and Pagan and Josh sorted me with a new A17. Pagan sorted the admin side easily, and Josh effortlessly di... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6 Hillwalk, Coopers Shopping Centre, DE14 1DE Burton Upon Trent, Midlands, GB
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Lisez les avis des autres
Josh at the Burton on Trent store was exceptionally knowledgeable, efficient and helpful. He solved an on going problem that I was having trying to pay my final account with Three.
L'entreprise a répondu
After moving to 3 from EE, I have to say what a great decision. EE have been so unhelpful for the past two years despite taking my money monthly, but after seeing Josh in Burton I realised what a mist... Voir plus
L'entreprise a répondu
More than happy with our experience today. Helped by the lovely Pagan, she was very friendly & helpful. She made the purchasing of a new phone very simple, going though different options to ensure we... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Burton-Upon-Trent
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 6 Hillwalk, Coopers Shopping Centre, DE14 1DE, Burton Upon Trent, Midlands, Royaume-Uni
- 1283532052
4,9
Excellent
178 avis
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Les gens ont aussi consulté
I come in to see Josh whenever I need…
I come in to see Josh whenever I need help or to upgrade and always fantastic service
27 mars 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hi Ian, thanks for the 5 ⭐ review! It’s brilliant to hear that you always have a fantastic experience with us, and we're so glad Josh has been there to help whenever you need an upgrade. We love having you as part of the family! -Kishan
An absolutely first class service by…
An absolutely first class service by both the gentlemen in helping me choose my phone
26 mars 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
We’re absolutely beaming after reading your kind words, Jason! Our team will be so proud to know that their personalized support left a lasting impression and earned this perfect 5 ⭐ rating. -Ashifa
Very happy with service fromAiman most…
Very happy with service from Aiman most helpful also olly was very helpful
25 mars 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Thank you for sharing this brilliant feedback! It’s wonderful to hear that everything went smoothly and that Aiman and Olly provided such excellent support throughout the process. -Afaq
I have been in to see Josh again
I have been in to see Josh again, very good service thank you
23 mars 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Thanks a ton, Ram! 🎉 We’re so glad everything went perfectly with Josh, and we can’t wait to welcome you back again! 🥰 -Kashish
Spoke to Josh in the Burton store
Spoke to Josh in the Burton store, and he was very helpful. He helped me to set up a Pay as you go sim and get my new phone up and running to use it in. Thank you
17 mars 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Wow, Godswill! It feels incredible to know Josh at our Burton store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha
Thank Josh very much
Thank Josh very much, he was brilliant at sorting out my issues!
12 mars 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hey Jo! We’re happy to hear Josh was able to help with everything you needed. Thank you for your lovely 5 ⭐ review. -Ayesha
Excellent friendly staff
Came into the Burton store to upgrade my phone today. Excellent friendly service from all staff ,especially kallum who took the time to help me
11 mars 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Emily, thank you so much for sharing your experience. It’s fantastic to hear how warmly you were welcomed and how thoughtfully the team supported you throughout your visit. Kallum’s dedication to making sure you had everything you needed truly shines through, and we’re delighted that your time in the Burton store left such a standout impression. -Manavata
Aiman was super helpful
Aiman was super helpful and helped me figure out a plan suitable for me.
Thank you for helping as I’m clueless with phones!
:)
9 mars 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
“That’s wonderful to hear, Paige! 🌟 It’s great to know Aiman’s guidance made the process even smoother. Thank you for sharing your experience, and enjoy your new device! 🥰 -Kashish
Aiman was very nice and polite
Aiman was very nice and polite, and did a great job.
9 mars 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hey Plamen, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Bought a phone from the Burton store
Bought a phone from the Burton store, and spoke to Josh. He helped to find a phone that was best suited to me, and helped to transfer all of my info across. Amazing service!
4 mars 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hi there, your words about Josh highlight how genuine expertise can transform an experience. You didn’t just walk away with a phone, you walked away with confidence, knowing it fits you perfectly. What a joy it was to serve you at Burton store! -Ashifa
Dealt with Kallum
Dealt with Kallum, nice and easy experience and found a plan that suits me
1 mars 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hey Antonia, we’re thrilled that Kallum made your experience so positive! Thank you for this amazing 5⭐ review! -Veronica
Kallum was great giving us all the phone we wanted
Kallum was great giving us all avaliable offers and deals maximising our bang for our buck.
28 février 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
That’s brilliant, Zane! We’re happy to hear that Kallum handled everything so smoothly for you. Thanks a ton for this lovely 5⭐ review! -Veronica
Easy and very good service from Josh
Easy and very good service. Spoke to Josh, Liam and Olly recently and they were all very friendly and quick service
27 février 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Thank you for sharing this. It’s brilliant to hear that Josh, Liam, and Olly each brought such warmth and efficiency to your visits. Their teamwork clearly creates a smooth, welcoming experience every time. -Manavata
A quick and efficient service from a…
A quick and efficient service from a friendly gentleman named Josh.
24 février 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Una, thank you for sharing your experience. It's great to hear that Josh made everything seamless and provided such attentive support. -Afaq
Aiman
Good instore experiencewith Aiman. He is easy going and straight forward
23 février 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Thanks so much for sharing this wonderful feedback, Lynn! We’re glad Aiman was able to give you clear advice. It’s great to hear your visit went so smoothly and that everything was sorted so quickly for you 😊 -Neha
Upgrade in store
Just got my upgrade done at three with Aiman . So much easier in store when you can do it in person. 10s all round
18 février 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hi Stephen, we’re glad Aiman could help make your upgrade process so straightforward today. -Kishan
Visited the Burton Three
Visited the Burton Three today as my phone started to play up, but Josh sorted the problem out within minutes. Expert service.
18 février 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
We love hearing this, Anthony! We’re thrilled that Josh was able to give you great support and make your visit seamless 😊 Thank you for your lovely review. -Neha
5 stars
5 stars, very good experience with Aiman. Spoke to him on the phone before hand and had a discussion about broadband. First time using three will be coming back again 👍
14 février 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hey there, it’s great to hear that Aiman made the process quick and easy for you. We can’t wait to welcome you back again! ⭐ -Neha
Very pleased and very happy with the service from Josh
Very pleased and very happy with the service. Josh helped set my new phone up and cannot fault any part of his service
12 février 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hello, Sheila! 😄 Thank you for your lovely words. We’re so happy to hear that Josh worked his magic. We can’t wait to welcome you back! ☺️ -Kashish
Josh was super helpful
Josh was super helpful. Explaining everything! Certainly would return in the future!
6 février 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Thanks for sharing this, Sarah 💫 We’re thrilled Josh’s support left you feeling confident and happy with your visit. -Shivam
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