Had problems switching to eSIM on a new phone. Went to the store in Burton on Trent and was sorted super quick by knowledgeable staff member Josh. Excellent service.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6 Hillwalk, Coopers Shopping Centre, DE14 1DE Burton Upon Trent, Midlands, GB
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Lisez les avis des autres
Already a three customer with home broadband, but needed to upgrade my phone. Went into store and Pagan and Josh sorted me with a new A17. Pagan sorted the admin side easily, and Josh effortlessly di... Voir plus
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Josh at the Burton on Trent store was exceptionally knowledgeable, efficient and helpful. He solved an on going problem that I was having trying to pay my final account with Three.
L'entreprise a répondu
More than happy with our experience today. Helped by the lovely Pagan, she was very friendly & helpful. She made the purchasing of a new phone very simple, going though different options to ensure we... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Burton-Upon-Trent
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 6 Hillwalk, Coopers Shopping Centre, DE14 1DE, Burton Upon Trent, Midlands, Royaume-Uni
- 1283532052
4,9
Excellent
178 avis
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Les gens ont aussi consulté
Josh was super helpful
Josh was super helpful. Explaining everything! Certainly would return in the future!
6 février 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Thanks for sharing this, Sarah 💫 We’re thrilled Josh’s support left you feeling confident and happy with your visit. -Shivam
Josh was very helpful staff with good…
Josh was very helpful staff with good knowledge of phone and usage
Always polite and considerate
5 février 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hi Ernest. It’s great to hear Josh’s expertise and thoughtful approach stood out during your visit. Feedback like yours inspires us to keep delivering exceptional service. ☺️ -Prabhjeet
Stephen and Josh are Fantastic
I bought a phone from this Three store, and Stephen and Josh were fantastic and solved my problems with switching phones. Fantastic
4 février 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Thanks, Paul. Stephen and Josh were glad to help, and we’re really happy the phone switch went smoothly for you. Here’s to a day full of little joys! 🥰 -Ayesha
Staff were helpful
3 février 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Thanks a ton for this review, Paul! We absolutely love hearing this. Hope you have a wonderful day! 😊 -Kashish
Réponse de Three UK - 3Store Burton-Upon-Trent
That’s wonderful to hear, Martyn. Josh’s commitment truly stands out, and his support made a real impact while leaving a strong impression. -Manavata
There were really professional and resolutive!!
They were really professional, resolutive, approachable!! I rate this experience with a 10. Thanks a lot.
2 février 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
That’s wonderful to hear, Raquel! We’re delighted to know the team made everything feel smooth and easy for you. Your perfect score means a great deal to us 😊 -Manavata
Evans was very efficient and helpful
Evans was very efficient and helpful. Very pleased with the service.
2 février 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hi Marguerita, it’s great that you're pleased with the service. We’re glad to hear Evans was helpful and made sure everything was handled efficiently for you. It's lovely to have you with us. 😊 -Kishan
Good service from Olly
Good service from Olly, he fix virus on my phone and always very helpful
1 février 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
That’s amazing to hear, Abdulkadir! We’re so glad Olly fixed your phone 🛡️. We’re always here to make sure you feel supported. -Suhaas
Saw Josh, my favourite sales assistant.
Saw Josh, my favourite sales assistant. Provided as always a confident and knowledgeable service. Left, as always, very pleased and happy.
30 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Whoa! Thanks for the review, Stuart! Josh really did a great job. And honestly, with service this good, we’re starting to suspect he has superpowers. 😄 -Kashish
Techspertise
Stopped by for help with an irritating phone issue that had been bothering me for a few weeks and the guys sorted me out perfectly. Many thanks to Stephen & Olly!
30 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Réponse de Three UK - 3Store Burton-Upon-Trent
Wow, we absolutely love hearing this, Andrew! Thank you for the fantastic 5⭐ review. We hope you have a wonderful day 😊 -Suhaas
My experience at Tree was absolutely…
My experience at Tree was absolutely outstanding. Everything was perfectly organized, the atmosphere was amazing, and the quality exceeded all expectations. Olly, the manager, is truly exceptional – professional, supportive, inspiring, and always going above and beyond. His leadership makes Tree a fantastic place and creates an unforgettable experience. Simply the best! 🌟
26 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
It’s magnificent to receive such rare feedback, Wiola🥰 We are overjoyed that your time at the store became a benchmark experience through Olly’s dedication. Five stars have never carried such meaning. Your happiness is our greatest reward 💖 We can’t wait to welcome you back! -Ashifa
Very polite and professional absolutely…
Very polite and professional absolutely bang on
18 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
✨ Attila, we’re pleased your experience with our team left you feeling confident and well supported 🤝😊 -Shivam
Olly really helped me with my new…
Olly really helped me with my new phone, and I loved the results!! Excellent service and very helpful.
17 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Thank you for your lovely feedback, Wiktoria! ✨ We’re delighted that Olly supported you so well and that you’re happy with your new phone. 😊 -Veronica
Amazing service from Olly
Amazing service from Olly, I always go in and only ever deal with him. 10/10. Also great hair and great taste in trainers 😊
16 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
What a brilliant review! 😎 We’re so happy Olly always takes great care of you. His style definitely gets a lot of love! -Veronica
Dealt with efficiently and effectively…
Dealt with efficiently and effectively by the amazing and knowledgeable Olly Roberts. He was professional, helpful and very friendly. Couldn’t ask for a better service. He needs to be cloned. First class.
12 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hey Jules, thank you for sharing this amazing 5⭐ review! We’re thrilled that Olly gave you such a fantastic experience. -Veronica
The staff at Three Burton are excellent…
The staff at Three Burton are excellent and we have now taken out a mobile phone contract due to your staff, particularly Josh! Who we have dealt with before with our inquiries. I have returned to the shop this morning and specifically requested that Josh sorted out a couple of minor teething problems and once again was exceptional!
12 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
We're honoured to have you join us, Hall. It's a delight that Josh made a great impression, and was able to suitably smooth things out for you. Thanks for writing a brilliant review :) -Scott
Great Service thank you Josh
Excellent customer service and Josh has always helped with what we need
9 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hi Linda, your 5⭐ review really made us smile. We’re super happy you had an excellent experience, and we wish you a fantastic day ahead 🤗 -Ayesha
Josh was super helpful and took his…
Josh was super helpful and took his time to explain how the transfer of my phone and change of network would work. He made everything really simple. Thanks so much!
7 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Thanks for the fantastic 5⭐ review, Charlotte! We’re delighted to hear that your visit was positive and handled with care. We look forward to welcoming you again soon. 😊 -Ayesha
Went into upgrade 2 phones and the…
Went into upgrade 2 phones and the service we received from Josh was unbelievable going through the different options and coming up with a new plan
3 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
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