I went into the shop in Southend, ready to pull my hair out,as I was having so many problems with my provider, that I wanted to switch back to 3. The assistant Mario, was so very helpful and got it al... Voir plus
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The rep,Pat was helpful, polite and patient, gave us plenty of options without over complicating any issues.
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Scott provided absolutely excellent service from start to finish. He was incredibly patient, took the time to explain everything clearly, and helped me sort out my phone contract without any press... Voir plus
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Scott was very helpful in store today and helping me setting my new phone up
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Southend
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
156 High Street, SS1 1JX, Southend, London, Royaume-Uni
- 01702462961
4,9
Excellent
129 avis
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Les gens ont aussi consulté
Mario was superb,he was very helpful…
Mario was superb,he was very helpful and knowledgeable,explained everything perfectly.Great service.
3 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Michael, we’re delighted to know Mario guided you so well and made everything easy to understand. It’s great to hear his expertise left such a positive impression.
— Three Social Media Team
Réponse de Three UK - 3Store Southend
Hi Saad, it is great to hear that Suraj was helpful during your interaction. Thank you for leaving us a 5 ⭐ review! -Kishan
Réponse de Three UK - 3Store Southend
Boom 💥 Simon, it is fantastic that Steve shared such top‑tier expertise and complete dedication 🚀 -Arvind
Amazing service from Sujay at the…
Amazing service from Sujay at the Southend branch. Got exactly what I wanted and at the best deal possible. Nice and easy.
5* from me
20 juin 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Thank you, Lois. It’s wonderful to hear that Sujay made your visit to the Southend store so seamless and that you left with the ideal deal. 😇 -Prabhjeet
Pat is the best!
Pat was very professional and helpful. He made sure that my questions were answered and that everything was clear. Very respectful and patient
15 juin 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Hey Odean. We're thrilled Pat made the process easy and delivered outstanding care throughout. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Mario was fantastic and sorted…
Mario was fantastic and sorted everything out with my phone. All my apps are now working again and I was very impressed with the customer service I received.
15 juin 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Your words are a real highlight ✨ Dave. Mario delivered such attentive and skilled support, getting your phone back in shape with everything working as it should 💫 -Arvind
Thanks so much to Abidemi who sorted…
Thanks so much to Abidemi who sorted out our phones with new sims and got us better deals on all our contracts too. Lovely customer service, much appreciated.
14 juin 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Thank you! We're delighted to hear that Abidemi made your experience enjoyable and ensured you received excellent deals. 😇 -Prabhjeet
Thank you for a great services I was…
Thank you for a great services I was served by Mario in the Southend branch
9 juin 2026
Avis spontané
Réponse de Three UK - 3Store Southend
That’s wonderful to hear, Terri! A big shoutout to Mario at our Southend store for providing such exceptional support. Thank you for sharing your lovely feedback. 🙌 -Veronica
Mario was a star and helped save me…
Mario was a star and helped save me money on my sim only plan.
9 juin 2026
Avis spontané
Réponse de Three UK - 3Store Southend
That’s brilliant, Karl! 🎉 We love hearing that Mario made everything smooth and easy for you. Thank you for the wonderful feedback! -Veronica
Mario was really helpful and helped me…
Mario was really helpful and helped me save money on my phone contract
9 juin 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Thanks so much, Georgina! 🎉 We’re so happy Mario could help you get exactly what you wanted. Enjoy your day, you’re awesome! ♥️ -Kashish
Jamie was super helpful and helped with…
Jamie was super helpful and helped with everything he shouldnt of helped with every thing inculting the fraud we had
5 juin 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Thanks a ton for your review, Bryan! 🎉 Jamie really nailed it, and we look forward to serving you again. ☺️ -Kashish
Mario was Helpful and cheerful
Mario was Helpful and cheerful, quick, and pleasant to chat to. I would highly recommend him to help find the best deal.
3 juin 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Thank you for the review, Colin! We truly appreciate you sharing your experience. It’s wonderful to hear that Mario helped you secure a deal that met your expectations. -Neha
Very friendly young man
Very friendly young man, explained Everything clearly and very helpful
2 juin 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Thank you for your lovely feedback, Jade! We’re happy one of our team member made your experience a wonderful one. ✨ -Veronica
Ethan - Three Southend
I recently visited the Three store in Southend and was served by Ethan, who provided an outstanding 10/10 customer service experience.
I had been considering leaving Three for a few months due to previous poor customer service from the call centres and ongoing signal issues. Ethan took the time to listen, understand my concerns, and explain that Vodafone and Three are joining together to help provide a better signal and improved service going forward.
After our conversation, Ethan helped upgrade me to a new phone and made the whole process simple and stress-free. He also reassured me that if I have any issues in the future, I can come back into the store and they will help sort it.
Ethan completely changed my view of Three and gave me confidence to stay. Excellent service, very professional, and genuinely helpful. Highly recommend speaking to Ethan at the Southend store.
29 mai 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Hi Brad, thanks for sharing your experience 🎯 We're delighted Ethan shared his prompt patience at our Southend branch to address your network concerns and secure your confidence to stay. Knowing his stellar care turned things around and made your device change completely effortless is fantastic, and we look forward to looking after you on the high street 💙 -Arvind
Mario was marvellous in explaining all…
Mario was marvellous in explaining all my different accounts and also upgraded my sim so im getting more data!
27 mai 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Hi Ann! We absolutely love hearing this. We’re really glad Mario has given you such excellent support throughout. We hope you have a wonderful day! 😊 -Neha
The service in store with Mario was…
The service in store with Mario was outstanding a very helpful service many thanks
27 mai 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Hi Elayne, thanks for sharing this — wonderful to hear Mario gave you such outstanding support in store. We’re really glad the experience was so positive for you. -Shivam
Ethan made our experience very quick…
Ethan made our experience very quick easy. Friendly and helpful
27 mai 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Thank you for your thoughtful message, Lauren. We’re so glad Ethan was able to assist you and leave such a positive impression. Wishing you all the very best ahead. 😊 -Ayesha
The sales assistant suraj friedly, very competent at his role as a phone sales assistant, there wasn't one question he couldn't awnser. I was very impressed
The sales assistant suraj was absolutely amazing. Made things very clear and gave me lots of options
25 mai 2026
Avis spontané
Réponse de Three UK - 3Store Southend
That’s amazing, Sarah! We’re thrilled to see your ⭐⭐⭐⭐⭐ feedback. Suraj always aims to give clear answers and great support, so it’s lovely to hear he delivered exactly that 😊. Thanks so much for your kind words! -Ayesha
Your staff at your Southend-on-Sea…
Your staff at your Southend-on-Sea branch were extremely helpful with particular regard to Ethan.
22 mai 2026
Avis spontané
Réponse de Three UK - 3Store Southend
That’s brilliant, Chris! We’re really glad to hear that Ethan and the team gave you all the support you needed at our Southend on Sea store. Thank you so much for the 5⭐ review! -Maryalex
Jamie very helpful and fixed my little…
Jamie very helpful and fixed my little wifi thing thank you
21 mai 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Hi Morayo, we're thrilled to hear this! 💙 Jamie made everything smooth and hassle free by fixing your WiFi. Thanks for sharing your experience! -Neha
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