Three UK - 3Store Southend Avis 

129
•
TrustScore 5 sur 5

4,9

156 High Street, SS1 1JX Southend, London, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I went into the shop in Southend, ready to pull my hair out,as I was having so many problems with my provider, that I wanted to switch back to 3. The assistant Mario, was so very helpful and got it al... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The rep,Pat was helpful, polite and patient, gave us plenty of options without over complicating any issues.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Scott provided absolutely excellent service from start to finish. He was incredibly patient, took the time to explain everything clearly, and helped me sort out my phone contract without any press... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Scott was very helpful in store today and helping me setting my new phone up

L'entreprise a répondu


À propos de l'entreprise

  1. Électronique & technologie

À propos de Three UK - 3Store Southend

Écrit par l'entreprise

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Écrit par l'entreprise

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Coordonnées de contact

  • 156 High Street, SS1 1JX, Southend, London, Royaume-Uni

  • 01702462961

4,9

Excellent

TrustScore 5 sur 5

129 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(129)

33 970 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I've come today for help with going…

I've come today for help with going abroad and my account. I was assisted by Jamie and the service I received was excellent. All questions very well answered in a friendly and helpful manner. My experience with the has been extremely good.

20 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Southend

Thank you for your feedback, Brian! We’re so glad to hear Jamie took fantastic care of you. 😊 -Veronica

Noté 5 sur 5 étoiles

Jamie very helpfully and polite helped…

Jamie very helpfully and polite helped me transfer

19 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Southend

Absolutely fabulous, Cris! We’re glad Jamie was such a wonderful support to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica

Noté 5 sur 5 étoiles

Brilliant customer service by Mario and…

Brilliant customer service by Mario and Suraj. They were polite, and professional. I appreciate their efficiency . Although they were short staffed on Sunday , they never rushed me and provided an excellent service. Keep up the good work!

17 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Southend

Thank you so much, Nora! 🎉 We’re delighted Mario and Suraj could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish

Noté 5 sur 5 étoiles

We had a great service with Pat in the…

We had a great service with Pat in the office today! We are so happy with everithing!

13 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Southend

Hey Gabriella, thank you for sharing this amazing 5⭐ review! We’re thrilled that Pat gave you such a fantastic experience. -Veronica

Noté 4 sur 5 étoiles

Scott was very helpful in store today…

Scott was very helpful in store today and helping me setting my new phone up

3 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Southend

Hi Zola, great to hear Scott was able to help you get everything set up smoothly in store. We’re glad the support made your new phone easy to get started with. -Shivam

Noté 5 sur 5 étoiles

Jamie is very polite and helped me…

Jamie is very polite and helped me upgrade and fixed my phone ao ot would work with roaming

21 avril 2026
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Réponse de Three UK - 3Store Southend

Hey Caroline, that’s superb! 🎉 We’re glad Jamie made sure everything was sorted out smoothly for you. -Neha

Noté 5 sur 5 étoiles

We hade a great

We hade a great, and quick service from your costumer service staff named Scott! And he was perfectly polite as well. Thanks for everything!

19 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Southend

Thanks so much for sharing this, Gyorgy. Wonderful to hear Scott made everything smooth and treated you with such professionalism. -Manavata

Noté 5 sur 5 étoiles

Great experience

Suraj was an excellent sales advisor, made my experience in store very enjoyable.

18 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Southend

Thanks, Beth! We’re glad Suraj’s professionalism and warmth made your visit memorable. Your appreciation means a lot. -Suhaas

Noté 5 sur 5 étoiles

Jamie was extremely polite and patient…

Jamie was extremely polite and patient and helped us with our SIM upgrade thanks andrew

18 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Southend

Hi Andrew, we are happy Jamie was kind and stayed calm while completing your SIM upgrade. Thanks for sharing your experience. -Suhaas

Noté 5 sur 5 étoiles

Jamie was amazing

Jamie was so nice to me and very helpful he's the best

17 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Southend

Those 5 ⭐ vibes say it all, Amber. Hats off to Jamie for delivering excellence every time. Enjoy the rest of your day! 😊 -Ashifa

Noté 5 sur 5 étoiles

Mario gave me great service and…

Mario gave me great service and answered all my questions and found me a great deal.

16 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Southend

Love this, Jay! Mario always brings great energy, and it’s awesome to hear he made the whole thing smooth for you. 😃 -Ayesha

Noté 5 sur 5 étoiles

Perfect professional customer service I…

Perfect professional customer service I would always recommend Suraj especially for his knowledge of all the store products.. well done and thank you

12 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Southend

That’s what great service looks like! Huge shout‑out to Suraj for making your visit special, and we’re even happier knowing it meant so much to you, Lily-Rose. Delighted to earn your recommendation. -Ashifa

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Suraj was helpful and speedy, also knowledgeable in terms of products.

12 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Southend

Hi Marc, it’s great to hear Suraj offered helpful guidance and ensured everything was handled efficiently. -Shivam

Noté 5 sur 5 étoiles

Scott was very help thank you very much

Scott was very helpful and answered all my questions very happy with my new plan

12 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Southend

Amazing, Lisa! 🎉 We’re delighted to hear Scott was able to answer all your questions and help you find a plan you’re happy with. Enjoy your new plan! 😇 -Prabhjeet

Noté 5 sur 5 étoiles

Jamie very helpful

11 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Southend

Hi Max, great to hear Jamie offered such supportive help. 💙 -Kishan

Noté 5 sur 5 étoiles

Jamie was very helpful this week with…

Jamie was very helpful this week with helping me to set up my new phone… he was also very kind as I had been having a tough week too , thank you so much for not only being professional but kind,

Lizzie

10 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Southend

Thank you, Lizzie. We’re really glad Jamie was able to help you set up your new phone and show kindness when you needed it. He’ll be happy to read your message. -Ayesha

Noté 5 sur 5 étoiles

Jamie very helpful and polite also…

Jamie very helpful and polite also helped me move things over from my old broken phone to the new one

7 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Southend

Hi Leonard, thanks for taking the time to share this. Really good to hear Jamie was so polite and made the switch to your new phone nice and easy. -Kishan

Noté 4 sur 5 étoiles

The rep,Pat was helpful

The rep,Pat was helpful, polite and patient, gave us plenty of options without over complicating any issues.

3 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Southend

Hello John, we’re delighted Pat guided you with such care and clarity. Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas

Noté 5 sur 5 étoiles

Jamie very helpful as i was in a panic…

Jamie very helpful as i was in a panic after losing my phone

27 mars 2026
Avis spontané
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Réponse de Three UK - 3Store Southend

Tracy, thanks for taking the time to share this. We’re delighted Jamie was able to give you the reassurance you needed. Your feedback means a lot to us. -Shivam

Noté 5 sur 5 étoiles

Jamie very helpful and polite helped me…

Jamie very helpful and polite helped me removed all the bad stuff off my phone

21 mars 2026
Avis spontané
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Réponse de Three UK - 3Store Southend

Hi Vivienne, we’re delighted Jamie was able to provide the support you needed. Thank you for an awesome review. -Suhaas

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