I called into the WGC branch today. To ask about my current contract. Rhianna was so helpful and knowledgeable. She advised me about my account. Great customer service from her.
L'entreprise a répondu
Établissement
Changer d'établissement17a The Howard Centre, AL8 6HA Welwyn Garden City, London, GB
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Lisez les avis des autres
Excellent service , cant fault it Nick should be manager any store as would like to recommend Nick to family and friends that need his expertise and sales excellent customer skills patience and list... Voir plus
L'entreprise a répondu
Karen and Rianna were super helpful, very efficient and resolved my concern in record time. I went away very happy-thank you ladies.
L'entreprise a répondu
This is my second time visiting the Three UK store in Welwyn Garden City and their service really stood out. Nick and Tasnimah was outstanding and patient, they took the time to explain my options cle... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Welwyn Garden City
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
17a The Howard Centre, AL8 6HA, Welwyn Garden City, London, Royaume-Uni
- 01707339012
4,9
Excellent
113 avis
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Les gens ont aussi consulté
Very well explained services
Very well explained services, courteous and well informed staff.
15 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thanks for your feedback, Faith, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Very helpful today in store!
Very helpful today in store!
Tasnimah helped my elderly mum swap over to a new phone and set it up fully for her. She spent so much time making sure everything was working just how she needed it to be. Highly recommend!
14 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thanks for this amazing 5⭐ review, Sarah. We really do appreciate you taking the time to send this over to us! Great work from Tasnimah 🥰 -Jade
Went to store and met Debbie and rhys…
Went to store and met Debbie and rhys who were very helpful. I have a few issues on my phone and they sorted it straight away
10 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thanks for this amazing 5⭐ review, Ann. We really appreciate you taking the time to send this over to us! Great work Debbie & Rhys 🎉 -Jade
I had a great experience
I had a great experience, the staff were lovely and helped me with my phone. I highly recommend this three store !
9 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
I am a three customer and I have just…
I am a three customer and I have just had the best retail experience from the three store in welwyn. To begin thank you Rhys, Nick and Debbie for being amazing and helpful and so patient. Over the last week I have transfered my kids and my husband to three and upgraded my existing lines. I am a busy person and the guys helped me every step of the way and even stayed behind closing hours. I will let everyone know this is the place to come for the best deals and assistance. All my data was transferred securely to my new device I am so happy and the deals received by Rhys were too good to be missed. GOD BLESS
8 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
We are grateful to have you and your family join us, that means the world to us, Getrudes :) We're delighted that Rhys, Nick and Debbie made you feel appropriately welcome and helped get you set up. That's absolutely brilliant! -Scott
Réponse de Three UK - 3Store Welwyn Garden City
Fabulous, Mary :) We're delighted that you had a great conversation with Debbie and Rhys! -Scott
WiFi home
Aidan was very helpful for my mum sorting out the best home WiFi connection for her
30 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
New phone and data transfer
Aidan was very helpful in transfering the data to my new phone and selling me a new phone. He spent a lot of time with me.
27 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
That's brilliant, Patricia. We're glad that Aidan was patient and made sure you were all set with your new phone :) Thank you for leaving a review -Scott
I have gone in to store with my new…
I have gone in to store with my new phone today served by Rhys who helped me every step of the way from upgrade to data transfer. I am so greatful thank you three welwyn
21 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thanks for this fantastic 5⭐ review, John. We really appreciate you taking the time to send this over! Well done Rhys 👏 -Jade
Met a lovely young man called rhys who…
Met a lovely young man called rhys who help set up my device in store. Really friendly and helpful
16 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hey.
Thanks! Your review is really appreciated. -Pete
Three Store is brilliant
Three Store is brilliant, Rhys , debbie and Aidan
12 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thanks for this fantastic 5⭐ review, Mikael. We appreciate you taking the time to send this over! Well done team 🎉 -Jade
Thank you Aidan and Rhys for set up my…
Thank you Aidan and Rhys for set up my phone it is the best. I move from samsung to Apple i
12 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thanks for this fantastic 5⭐ review, Sevilia. We appreciate you taking the time to send this over! Well done to Aidan and Rhys 🎉 -Jade
Came into store with complex problem…
Came into store with complex problem and Debbie sorted the issue brilliantly
Verry very helpful glad I came to three a year ago
11 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hi Mark, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Good experience
Debbie and Farid made it a very good experience. Explained everything clearly. And everyone so friendly and helpful.
Thank you
10 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hello Linda, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
I had a real big problem
I had a real big problem, I have woken up this morning and my number has been used for scams. I had numerous emails , texts and WhatsApp asking who I am as someone was impersonating me. I went down to my three shop in Welwyn and met Rhys who had the patience of a saint and he knew exactly what to do straight away. He escalated this to the support team and I had to change my number. Rhys then went the extra mile and set up my new WhatsApp number and notified my most important people and now I am happy
6 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
We're so sorry to hear that you had trouble with an impersonator, Obrempong, we understand how upsetting that must have been. It's a real relief that you were able to go to the Welwyn store and have Rhys help you get through it. That's brilliant :) -Scott
10/10 for Rhys from George and Rose!
5 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hi Rose, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Went to Welwyn store today and met Rhys…
Went to Welwyn store today and met Rhys wow he is just so amazing and helpful. I have my family contract plans under my name and Rhys helped me every step of the way to get my children’s numbers assigned to themselves. He even left his number for out of hours support. Please go and see him! Any phone trouble he is your guy
5 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thanks for this fantastic 5⭐ review, Patrick. We really do appreciate you taking the time to send this over! Great work Rhys 🎉 -Jade
The service is awesome
The service is awesome, and the way Rhys explained is clear and clean. Satisfied with the service and information.
Thank you ☺️
4 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thanks for your feedback, Ramya, and it's lovely to hear that you enjoyed great customer service from Rhys. We appreciate you taking the time to share this with us. -Michael
Rhys was so helpful in sorting my…
Rhys was so helpful in sorting my phone, would definitely recommend!!!!
4 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thanks for this fantastic 5⭐ review, Emily. We really do appreciate you taking the time to send this over! Great work Rhys 🎉 -Jade
Next level service
Very helpful and friendly staff. Rhys was incredibly informative and clear through the sale. Amazing service by all the team in Welwyn garden city. Special thanks to Nick and Debbie for helping me set up both Honor pads. Three always provide me with the best service.
3 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Awesome stuff. Have a wonderful day -Maxine
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