Tilly Living Avis 

I accidentally ordered 2 sets and they quickly refunded the one set. Great experience with customer service! Looking forward to my set of utensils.

Customer experience is amazing. I bought a set as a gift for my wife. She ended up not needing it and Tilly’s customer centric response really was above and beyond. I will purchase from them again solely for that reason!

They rapidly helped resolve an issue with a purchased product. The Nordic lamps are beautiful and look great in my home.

We mistakenly ordered two sets of the kitchen utensils. We loved the product but didn't need two. Tilly's customer service was excellent and we ended up with a great solution.

Purchased a set of 3 grain boards… almost 300$ and 6 mo later they are scratched and warped. I can no longer use them…. Total waste and service is horrible. DO NOT BUY from this company

I love the utensils. My husband commented that he liked the color. So do I. We just got new ceramic cookware, so we are glad to have high quality utensils that won't damage them.

They fixed a problem very fast that they didn’t cause. I’m very grateful to them. I even contacted them over the weekend and that made no difference.

Fantastic products . I love my wooden utensils and also very quick customer service when chasing as it was a present

My experience with Tilly living was wonderful . They are honest , helpful and loyal to their customers. They give you the service that you would want to recommend others as well as go back for another purchase .

Tilly's customer service went above and beyond to make sure our placemat and coaster sets arrived before Thanksgiving
They did not disappoint. They came yesterday and in perfect condition. Thank you Tilly!

What a delightful and rare surprise it was to encounter your customer service department when I made two errors in my ordering process! I received a quick and compassionate response. I also received a quick refund. Thank you for being personable, caring, and responsible in a business world that is not always so.
I truly appreciate and applaud your company.

care nothing about the products you purchase or that you get what ypu pay for! They hire the delivery service but dont backup where they leave your products!

First these took A very long time to be delivered.
Secondly they are made in China (Tilly an Australian Company fails to advertise that important fact)
Thirdly they are very pricey for a product mass produced 8n China.
The Utensils look amazing, however I don't trust the product and will not use them. (Decoration only)

After doing more research I found American Made and will use those.

Don't waste your money on this product.

They say they are based in Australia to give a false sense of quality, consumer safety and supporting local… but it’s just drop-shipped from china.

I’m not impressed ! I should have read the reviews. Expensive yet arrived in cheap packaging in a white box with no instructions or warranty. Look good but functionality is very disappointing. Tiny ladle, spatula is useless…so instead of throwing out my old utensils I have had to keep them.

Tilly Living has great customer service. However, after receiving my utensils I am disappointed in how they function - or rather don’t function. I cannot get the spatula, which is designed to flip, to flip anything. Not eggs, pancakes or a grilled cheese sandwich. The blade is just too thick to slide under the food.
The spoons are fine although the ladle bowl is too small.
Tilly kindly gave me a 50% refund so I didn’t have to pay the cost of shipping to return the items.

As others have also stated. Ordered 10 piece set of kitchen utensils and now delivery alert says lost, damaged or customs issue. Should have read the reviews before I ordered. Waiting on response from vendor and Feels like a total scam.

Update finally received the order and looks good. Reason for 3 star review is due to over a month to receive.

Super goede service, ik had zelf verkeerd gekeken monster besteld , dacht dat het klinkers waren, na een reactie van Tily zelf waarom niet bruikbaar, verhaal gedaan en toen geld teruggestort gekregen👍👌

I bought the sandscape piece and on the box it says Made in China. Your site says everything is made in Australia ?????? Why two different messages?

Bought 12/4/24, slotted spoon cracked