ToiletSpares.co.uk Avis 

Easy to communicate with, and delivery was quick.

Would have liked a diagram with the part showing how the O rings and other parts fit together.

Easy to locate Lab Sanitary spares, with prompt delivery from stock

Quite good. I found the part I need easily and arrived quickly after I ordered.

Very helpful and took the time and effort to identify the parts I needed from photos.
Issue all sorted now, thanks for all the help provided.
I would definitely recommend.

Paula on your team went the extra mile in assisting me to fit new parts.

I was directed to this website by fluidmaster as I was having problems locating the washers I needed. Items were easy to use and arrived efficiently. One issue I found was the postage, very expensive for such a small item. Hence 1 star being deducted

Great service and prices.

Company efficient and product, as per order number.
However, we were replacing a 10-year old toilet flush and although the item number was correct, be aware that the configuration of the item has changed, so the plumber had to buy another product, in order to adapt it to fit, making it a costly visit.

What a fabulous company. I needed a spare part for my toilet and am no expert . I spoke to a Lady who could not have been more helpful or knowledgeable. There were some options so even when I was on the phone she asked for a picture and was able to identify the exact part I needed. The part delivered was a genuine OEM part delivered when promised and did the job. If you need spares I would highly recommend using this company.

The goods arrived on time as promised and the price was fine

Had a problem with the original order. The response was prompt and faultless. Ten out of ten.

Very swift, positive response and guidance to correct product followed by fast despatch Abd safe delivery. The company rep kept me well informed as to progress. Impressive!

I've used toilet spares before without fault, recently there was a mix up on delivery.. while inconvenient, once they were made aware this was swiftly resolved without fuss.

Quick delivery and good service that parts available

Very happy with product and delivery. Easy to use online for ordering.

Gone are the days where you can pop down to B&Q for some ballcock washers, siphon diaphragm etc. I discovered that my elderly mother's toilet was leaking and when I measured it via the water meter - 300 litres a day! I managed to remove the flush valve via the tiny opening we have these days - no manufacturers markings at all. Fortunately, I came across Toilet Spares, and was able to identify the valve from all of the photos on their website. I sent a photo of my valve, and a very prompt reply confirmed that I had selected the right one. Paying for next day delivery - the valve arrived and I fitted it in 10 minutes - no more wasted water! All in all, Toilet Spares provided an excellent service, which included good communications. Thank you.

Easy to order, quick dispatch and well packaged parcel

15 year old hidden cistern toilet, no problem for ToiletSpares! The right part delivered promptly and much more economically than some some competitors.