Can't fault them at all boughtva garage door lock for new door,arrived fast in perfect condition,was not easy to find at defent price until I found toolchimp.
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Lisez les avis des autres
Excellent productt at the right price! I've seen plenty of these tressles all over the internet, but Toolchimp were the cheapest and British based.
A dodgy business. Try to avoid at all cost. I have ordered an item that was listed as it's in stock. Turned out to be a complete lie and now they won't even refund me! This i... Voir plus
I hadn't used Toolchimp before although I purchase quite a lot of power tools. There was a bit of a delay with the supplier of the product that I had ordered but the sales advisor (Dave) kept me f... Voir plus
À propos de l'entreprise
- Magasin d'outillage
- Magasin de bricolage
- Fourisseur de construction de jardin
- Magasin de rénovation
- Fournisseur d'outils pneumatiques
Écrit par l'entreprise
ToolChimp boasts over 25,000 product lines from respected manufacturers across the world delivered to your door. We have a UK Based Office & Call Centre. Our office is open from 9am till 5:30pm Monday through to Friday. We are UK based and will help with any issues or questions you may have. Our friendly staff on the customer service team are able to assist with any problems or questions you have either on the phone or via our live chat which is active between working hours. There are real people behind the chat who are ready to deal with any issues immediately as they would normally over the phone.
Coordonnées de contact
Unit 21, Earls Colne Business Park, CO6 2NS, Earls Colne, Colchester, Essex, Royaume-Uni
- 01376 346 197
- info@toolchimp.co.uk
- www.toolchimp.co.uk
4,1
Bien
2 k avis
A répondu à 69 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de ToolChimp
Thanks for the great feedback! 😊
That’s exactly what we like to see — ordered Sunday, delivered Tuesday morning 💪
Really appreciate your support!
From ordering the item to delivery 2…
From ordering the item to delivery 2 days
Can't ask for better.
9 mars 2026
Réponse de ToolChimp
Thanks for the great review, Howard! 😊
Two-day delivery is exactly what we aim for — glad it hit the mark. Really appreciate your support!
Dispatched quickly and exactly the item…
Dispatched quickly and exactly the item advertised and required.
Very well packaged.
Thankyou Toolchimp
13 mars 2026
Réponse de ToolChimp
hanks for the great review, Nathan! 😊
Glad everything arrived quickly, exactly as expected, and well packaged — really appreciate your support!
Appears to be exactly what I ordered
Appears to be exactly what I ordered. Not used it yet but will get good use of it.
I’ve used this now as well moved house. Took the beds down and some cupboards apart. Also took some kennels down and back up in no time. Mixed size bolts and able to mix it up and sort it all out. It’s a cracking bit of kit. Utilised loads of the parts. Thank you.
13 mars 2026
Réponse de ToolChimp
Thanks for the review! 😊
Glad everything looks as expected — hope it serves you well once you get using it. Really appreciate your support!
Not packed properly (underneath only)
Not packed properly (underneath only). Result: staple variety blister pack split open and a 3d puzzle of broken staple strips to try to re-assemble.
13 mars 2026
Réponse de ToolChimp
Hi Simon,
Apologies for this — that sounds frustrating.
Packaging should protect items properly in transit, so we’ll be looking into this. If you can contact us with your order details, we’ll get this sorted for you as quickly as possible.
Réponse de ToolChimp
Thanks for the great review, Mark! 😊
Glad you’re happy with the value, packaging, and delivery — really appreciate the kind words!
Excellent service and price
10 mars 2026
Réponse de ToolChimp
Thanks for the great feedback! 😊
Really pleased you’re happy with both the service and the price — we appreciate your support!
There was something missing in the…
There was something missing in the delivery... They sorted it out thanks
5 mars 2026
Réponse de ToolChimp
Thanks for your review, Mark! 😊
Sorry there was something missing initially, but glad we could get it sorted quickly for you. Really appreciate your support!
Poor delivery experience
Unfortunately had a really poor delivery performance. Had no updates on dispatch until I chased and then it apparently had got lost. Eventually got a delivery date but courier didn't attempt delivery stating that we were closed but in fact someone was available the whole time. Again no information until I chased. Hopefully it will arrive on next attempt as I need the item.
9 mars 2026
Réponse de ToolChimp
Thanks for the great review, Adam! 😊
Brilliant to hear you’re happy with the quick service — cheers for the support!
Réponse de ToolChimp
Thanks for the review, Christopher! 😊
Really pleased you’re happy with the service — we appreciate your support!
Service was spot on
8 mars 2026
Réponse de ToolChimp
Thanks for the great review, Robert! 😊
Glad everything was spot on — really appreciate your support!
Toolchimp purchase
I hadn't used Toolchimp before although I purchase quite a lot of power tools.
There was a bit of a delay with the supplier of the product that I had ordered but the sales advisor (Dave) kept me fully informed throughout with updates.
I felt the process was quite personal and friendly as Dave phoned me a couple of times with updates which kind of sets Toolchimp apart a bit from other larger suppliers.
Will definitely use them again.
7 mars 2026
Avis spontané
DO NOT USE
DO NOT USE. This company is little better than a scam site. They sent me two items that were incompatible, after I’d specifically requested their advice on what to buy. It turned out they don’t even stock compatible items, and they refused to refund or replace.
27 février 2026
Avis spontané
I haven’t even received my item yet
I haven’t even received my item yet. Should have been delivered on Thursday and it’s now Sunday.
3 mars 2026
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