Great team of service advisors in Lauren and Owen plus Robert Murdoch as our service technician.
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Lisez les avis des autres
From the moment i walked in to book my car for windscreen washer repair the team made me feel so welcome. im quite a shy person and they made me feel so at ease The whole team were so incredibly f... Voir plus
I was delayed on route to my appointment and phoned them to let them know. It was fine and there was a friendly welcome when I did arrive. Kaci on Peugeot Service was really helpful and kept me inform... Voir plus
Shannon on arrival and keeping me updated was amazing. Lots of clear info and service completed before the time I asked Kaci on collection was great, quick and easy collection
À propos de l'entreprise
- Concessionnaire automobile
- Service de débosselage automobile
- Atelier de mécanique automobile
- Garage automobile
- Concessionnaire de véhicules à moteur
- Vendeur de voitures d'occasion
Écrit par l'entreprise
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Coordonnées de contact
West Mayne5, SS15 6RW, Basildon, Essex, Royaume-Uni
- 1268977457
4,5
Excellent
48 avis
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great team of service advisors in…
Great team of service advisors in Lauren and Owen plus Robert Murdoch as our service technician.
19 mars 2026
Avis spontané
car purchased may 2024 Peugeot 3008
car purchased may 2024 have had nothing but trouble Battery kept draining (parasitic drain) doors wouldn’t open, electrics all over the place, driver panel shows engine oil pressure fault turn off engine. RAC confirmed and an external service report suggests all ok. still got the fault error on screen. and noe we can’t tell how much petrol in tank. Toomey peugeot not interested in helping us. Got to the stage we don’t know what to do after 2 years of worry. November ‘24 to date
8 mars 2026
Avis spontané
Réponse : Toomey Motor Group - Toomey Peugeot Basildon
Dear Elizabeth,
Thank you for taking the time to share your experience. We’re very sorry to hear about the ongoing issues you’ve experienced with your vehicle. We completely understand how frustrating this situation must be.
This is certainly not the experience we would want for any of our customers, and we’re sorry to hear that you feel unsupported.
We would really like the opportunity to look into this matter further for you. Please could you contact us directly at customerrelations@toomeymotorgroup.co.uk with your vehicle registration and contact details so that we can review the matter in detail and work towards a resolution with you.
We appreciate you bringing this to our attention and hope to hear from you soon so we can assist further.
Kind regards
Toomey Peugeot Basildon
Kaci and James were excellent
Kaci and James were excellent. Very polite and professional.
26 février 2026
Avis spontané
Utterly inept
Utterly inept. Had a really poor experience with them, mainly due to utter lack of communication. Left a review on Google. They reached out to me. The communication has continued to be far below the bar, being ignored, and STILL lacking a response to the ORIGINAL enquiry. Beyond useless. This review, along with my Google, is 100% fair and deserving.
26 février 2026
Avis spontané
Réponse : Toomey Motor Group - Toomey Peugeot Basildon
Dear Chris,
We are genuinely sorry to read your comments and to learn that you feel your experience has fallen short of expectations.
This is certainly not the level of service we aim to provide, particularly in relation to communication, which we recognise is fundamental to delivering a positive customer experience.
Our Aftersales Director has emailed you directly and is keen to fully understand your concerns, address the original enquiry, and work towards a constructive resolution. The intention is not simply to respond, but to ensure that your outstanding query is properly reviewed and resolved without any further delay.
We appreciate you taking the time to share your feedback and would welcome the opportunity to restore your confidence in our service. Please do respond to the email so that we can move matters forward appropriately.
Kind regards
Toomey Peugeot Basildon
Excellent service from Shannon and kaci
20 février 2026
Avis spontané
Prompt and polite
Really polite and helpful. Car was sorted promptly and hot drinks offered while we waited. Thank you
13 février 2026
Avis spontané
Great communication and easy to book in
Great communication and easy to book in
12 février 2026
Avis spontané
Perfect staff really helpful
12 février 2026
Avis spontané
Quick service and helpful and kept me…
Quick service and helpful and kept me up to date on all what was happening
3 février 2026
Avis spontané
The service advisor Kaci is a credit…
The service advisor Kaci is a credit you your team! Great experience at Peugeot Basildon
22 janvier 2026
Avis spontané
Easy drop off for a service today
Easy drop off for a service today, courtesy car very nice. Car service complete and ready to collect by lunch time. Great service, Kaci and Michael were very helpful 😊
22 janvier 2026
Avis spontané
Shannon on arrival and keeping me…
Shannon on arrival and keeping me updated was amazing. Lots of clear info and service completed before the time I asked
Kaci on collection was great, quick and easy collection
21 janvier 2026
Avis spontané
First service excellent attention and happy face of Kaci
Great customer service from Kaci.
21 janvier 2026
Avis spontané
Kasie & Shannon very helpful
Very helpful after mid understanding of bookings Peugeot
21 janvier 2026
Avis spontané
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