Shay at Toomys Vauxhall in Basildon in excellent. She is friendly, calm and warm and does a great job. She's super organised and very knowledgeable. You just feel like your car is in good hands and sh... Voir plus
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I would like to express my sincere appreciation for the outstanding service I received from Chris, Connor, and Jack during my visit to the Vauxhall (Toomey Motor Group) Centre in Laindon. From the... Voir plus
Purchased a new 2025 Vauxhall Grandland back in March , which unfortunately took nearly 3 months to arrive (picked up at the beginning of June) - these things happen. KAT (who we dealt with) kept us u... Voir plus
We have just ordered our mobility vehicle for our disabled twins , Steven Moros guided us through the whole process and listened to our needs to support our twins. He is an asset to your company and w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Service de débosselage automobile
- Atelier de mécanique automobile
- Garage automobile
- Concessionnaire de véhicules à moteur
- Vendeur de voitures d'occasion
Écrit par l'entreprise
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Coordonnées de contact
West Mayne1, SS15 6RW, Basildon, Essex, Royaume-Uni
- 1268427284
4,7
Excellent
83 avis
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Awesome and first class treatment
I would like to express my sincere appreciation for the outstanding service I received from Chris, Connor, and Jack during my visit to the Vauxhall (Toomey Motor Group) Centre in Laindon. From the moment I arrived, the team demonstrated exceptional professionalism and care.
Chris guided me through the entire process with clarity and courtesy. Before I even reached the reception area, he was already there to welcome me and introduce me to Jack, who had all my paperwork prepared and ready for signing. The handover to Connor was seamless, and he completed the airbag recall work far quicker than I expected, with impressive efficiency.
The level of coordination, teamwork, and customer care displayed by these three gentlemen was remarkable. They made the entire experience smooth, stress‑free, and genuinely pleasant.
My heartfelt thanks to the entire team at the Vauxhall (Toomey Motor Group) Centre in Laindon.
Chris, Connor, and Jack, you guys were truly outstanding.
23 février 2026
Avis spontané
Shay at Toomeys Vauxhall in Basildon in…
Shay at Toomys Vauxhall in Basildon in excellent. She is friendly, calm and warm and does a great job. She's super organised and very knowledgeable. You just feel like your car is in good hands and she keeps you updated
5 mars 2026
Avis spontané
Great reception service
Great reception service! quick & speedy job carried out
18 février 2026
Avis spontané
Great service and very helpful staff.
Great service and very helpful staff.
18 février 2026
Avis spontané
Great service
12 février 2026
Avis spontané
Following on from my review from last…
Following on from my review from last week and the response from Toomey, having spent £2k two weeks ago for a new ECU and already returned to Dunton Vauxhall following an issue 3 days after my car being “fixed” it was fobbed off that nothing was wrong. Well it returned to Dunton yesterday for further checks, apparently a load of codes that are being cleared and why is left is basically the ECU that should have been coded to my specific car HASNT!! Now awaiting further info from Vauxhall on what the next steps are! Could be several days…. I’m still without a car after 4 MONTHS! And no courtesy car! The manager clearly is not interested in replying to my emails today or calling me as requested! I still cannot get to my place of work for an office day to work around my children’s school times! Absolutely disgusted by the service I have received. No goodwill gesture!
People need to start avoiding these places it’s nothing but agg!! Considering I have stupidly been a loyal customer for 15 years!
3 février 2026
Avis spontané
Réponse : Toomey Motor Group - Toomey Vauxhall Basildon
Dear Lisa,
Thank you for taking the time to share your feedback again. We understand how frustrating this situation has been.
We can confirm that our Aftersales Director contacted you this morning and is currently investigating the matter as a priority. We are working closely with the relevant teams to fully understand the issues identified and to determine the appropriate next steps. You will be kept updated as this process progresses.
Our aim is to reach a clear resolution and to communicate with you directly as soon as further information is available.
Kind Regards
Toomey Vauxhall Basildon
Jack was great and happy to help
3 février 2026
Avis spontané
The customer service was great Shay was…
The customer service was great Shay was really helpful
29 janvier 2026
Avis spontané
Shay w as s very good
29 janvier 2026
Avis spontané
Very helpful
29 janvier 2026
Avis spontané
Excellent service from Shay
Excellent service from Shay, definitely will bring my car back for servicing here again
28 janvier 2026
Avis spontané
Fantastic experience shay at Vauxhall…
Fantastic experience shay at Vauxhall was excellent at her job and very friendly
26 janvier 2026
Avis spontané
Great service
Great service, very fast. Shay was very helpful. Will definitely use again. Thankyou
26 janvier 2026
Avis spontané
Jak has been so helpful
Jak has been so helpful, thank you so much you have gone above and beyond.
23 janvier 2026
Avis spontané
Very fast appointment time and fixed…
Very fast appointment time and fixed all issues
23 janvier 2026
Avis spontané
Dealt with Shay at toomey Vauxhall…
Dealt with Shay at toomey Vauxhall Basildon.. explained everything that the car needed in respect of repairs required to fix the fault .
23 janvier 2026
Avis spontané
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